Express Motors made the car buying process very easy. I did my research and drove 3 and a half…read morehours to pick up my 2009 Toyota Tacoma, and I could not be happier with my purchase. The frame was immaculate and the carfax told me everything I needed to know. It was a pleasure to work with Robert. Not including test driving, Robert worked with me and it took less than an hour to get my truck bought.

BUYER BEWARE: After looking online at a Tesla, I decided to go check it out in person. I was told…read morethat I could not test drive it. I told my father about this, and he went to see if he could test drive it. He was permitted to take it for a test drive, and when he mentioned that I was there earlier, and the salesman said that he doesn't allow 20 year olds to test drive. (I'm 36 but look young). This is agism at its finest. Although I had the cash to pay for the car, I will not support a company that would allow blatant discrimination.

I bought a minivan and a truck here over the last handful of years. They have some pretty good…read moreprices. Was having problems with the tires in the minivan. Popped over and they looked at it in essentially no time and repaired them both. I only knew of one of them, but they figured out what was wrong with two of them. It was quick repair with very little turnaround. I'm so glad to have a small town dealer that I can really trust. They take very good care of me. They take good care of me Long after I bought the cars.

My family (wife, son, daughter and myself) have purchased vehicles from Independent since around…read more1975, probably close to 10 vehicles and a truck. We have never had a bad experience with them. The only reason we go back is to trade into something newer. The father owned the business back then, but the sons worked there as well. They now own and operate the business. Their father taught them well. We have looked at vehicles at other dealers but always come back to Independent because of their honesty, integrity, and prices. I very highly recommend them and if you're in need of a vehicle from people you can trust, check them out. No, I'm not related to them either, just a long-time satisfied customer.

I bought a car back in the summer. I paid cash in a total of 9000.00…read moreAbout 2 months after purchasing g the car, I had to take it into to get repaired. Fortunately, I purchased carshield for 167/ month. The policy covered everything or so I thought. They fixed some issues with the transmission. I then got the car back. About 3 weeks ago, it felt like the car was having issues with the transmission. I have driven this car less than 3000 miles. I took it to an authorized auto shop Turns out it was the clutch. This is not covered under the warranty. 3600 dollars to fix it. I can afford this. I feel the dealership knew about this and didn't divulge this information to me or ever attpt to fix it prior to selling it. I would never recommend this auto sales business ever

Came to Stout Sales looking for a safe, reliable and affordable first car for my daughter. Man they…read moremade it easy! Cindy and Shawn were very knowledgeable about the vehicle while not being pushy-which was refreshing. Mark in the office made the transaction seamless. Then to top it off, the car was made spotless and delivered by Steve. I can't say enough about Stout Sales!

Best dealership I have ever dealt with. They were honest and told me all the little tile things…read morewrong with the used cars I purchased. Wanted a car that needed small fixes, they said it needed work and fixed it before letting me take it. I ended up buying 2 Mustangs, there's one more on the lot if you are looking for one! We met the whole family and enjoyed the entire process!

I had my first five star experience buying a new car today at Lexus of Dayton! How many of us DREAD…read morethe car buying experience, I did for sure! Until today! From our experience with the sales woman Marcia, to F&I with Andrew, and the Tech expert Colin...everyone provided a top notch experience. Highlights are the cookies in the waiting room and the cutting edge technology of the Docupad (giant electronic device used for e-contracts) plus the unparalleled attention from every associate you encounter. Someone commented when they saw me later, "you just bought a car and you are still in a good mood??" Shocking, I know, but it seems like this is par for the course at Lexus of Dayton! I look forward to working with them on Service and any potential issues I might have in the future!

Took my 2011 Es350 in for a battery light on. I suspected…read moreit was either the battery (2 year Lexus battery) or alternator. They put a drain on both, which is fine, but didn't put a hard pull on the alternator so it check out fine. Cost= $200 Light came on again. Took it to a local shop I trust, alternator failed on a hard pull. Lexus just wasn't thorough enough. Disappointing

Very friendly staff, they helped me find the right car for me in my price range. They also helped…read moreme find the parts I need for my old car. Highly recommend if you want a bang for your buck!!

Beware of this place!!! They won't pay you! I sold a car to them in October, 2022 it is now…read moreFebruary, 2023. I've spoken to the receptionist Rhonda plenty of times and it's always the same thing "I've told him and he hasn't gotten to it" this has gone on for months. The owner, Ali is apparently never there so if you hope to get your money you better catch him the once in the blue Moon he is there. Sell your car elsewhere!!

I have owned two Infinity vehicles. I have worked with both the service and parts department…read more Both provided excellent customer service and quality work. I have had numerous questions for both the service and parts department. They provided answers to my questions quickly. I just sold my vehicle to them and was very impressed with the experience. I would highly recommend this dealership for a vehicle purchase of service!

Infiniti of Dayton was great when I initially purchased our two cars and SUV. One of those vehicles…read morecame with an extended warranty with unlimited miles through June 2026, which gave us confidence in the brand and dealership. The first major issue involved both engine and transmission concerns. The Infiniti technician recommended a full engine replacement, yet instead of following that recommendation, Infiniti chose the cheaper route--repairing the timing chain and topping off fluids. The transmission issue was never addressed. Six months later, the engine failed again. Once more, the technician recommended a new engine, but the claim was denied because the cost of replacement--combined with the prior timing chain repair--exceeded the vehicle's value. After six weeks of fighting, escalating the issue, and preparing to involve an attorney for a potential bad faith claim, Infiniti finally approved the engine replacement. This approval only came after it became clear the initial delay and partial repair had directly contributed to the failure. Just two months after the engine replacement, the transmission failed. The repair cost was approximately $10,000. Despite the vehicle having only 100,000 miles--and already needing both a new engine and transmission--the transmission claim was denied because the total warranty payout now exceeded the vehicle's value. Over the last five years, my family has spent well over $200,000 with this dealership. Yet Infiniti was unwilling to invest $10,000 to stand behind their product, honor the spirit of their warranty, or retain a loyal customer. Instead, the pattern appears to be delaying or minimizing repairs until warranty limits are reached or exceeded. I will never purchase another Infiniti. Based on my experience, Infiniti does not stand behind its vehicles, does not value customer loyalty, and prioritizes short-term cost savings over long-term trust. Save your money and don't buy an Infiniti.