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    Evans Motorworks

    2.5 (39 reviews)
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    Service entrance door
    Ty B.

    Made an appointment to have windshield looked at. Arrived for my scheduled appointment 30 minutes early and learned that no one repairs windshields at this location. Zac the service guy was not very helpful and could only offer up an apology for why their computer system is unable to verify why a person is coming in for service. I advised that I placed notes in the service request and Zak stated his computer system can't see any of this. Very disappointed in Volkswagen. The customer service is not good at this location or any of the other three I have visited over the past 6 months. Used to own a Honda and I can honestly say that they have the best customer service. Common courtesy of calling an individual to let them know that they could not accommodate my request is all I needed. Unfortunately, businesses have not caught on to the little things that they can do to keep a customer satisfied.

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    11 months ago

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    1 year ago

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    4 years ago

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    1 year ago

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    2 years ago

    Great place all around. From sales to service it's hard to find a better place in the VW world

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    7 years ago

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    2 years ago

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    4 years ago

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    5 years ago

    Business owner information

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    Jeff A.

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    6 years ago

    Business owner information

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    Jeff A.

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    8 years ago

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    10 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Avoid this dealership at all cost. Mechanics are rude and have no clue what they are doing.

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    9 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    7 years ago

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    13 years ago

    Our Salesman, Robert Elswick was helpful, informative and a pleasure to work with.

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    8 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    Review Highlights - Evans Motorworks

    Patrick had the tire and personally spoke with Jeff(service writer).

    Mentioned in 3 reviews

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    BMW of Dayton

    BMW of Dayton

    (13 reviews)

    They treated me as i am not supposed to have a bmw my first appointment and second appointment…read morehonestly included more employees not greeting, interacting for sales, services and more. I am a black young black female I had my appointment both times with Daryl Kelly. The first appointment with Kelly made me never want to come back due to his attitude towards me so nonchalant and passive but I decided later to get an oil change again at that location. The second appointment he did not even greet me the guy behind him did and handled my appointment. My car alert for oil change came on two days later and honestly I thought it may because Zachery Johnson the mechanic who did the second service did not update the settings who said everything was good in the video I will upload. My oil is leaking all over my remodeled garage trusting in this branch a due to that I due not recommend.

    I scheduled an appointment to get my oil changed online. It was advertised for $119.99 for Special…read moreValue. When I made the appointment, I was sent a copy of the coupon, and when I clicked the icon for it to be inserted in my calendar. it confirmed the date and time. However, when I got there and spoke with Daryl, the service writer, he said they had no record of my appointment. When I showed him the coupon, he said it does no apply to my car. When I asked how much it would cost, he said $175 plus $45 to reset the oil change on the computer. When I tried to talk with Daryl, he kept coming back to the fine print which said "not all models are included." He was unresponsive when I said that was the Special Value service was what I signed up for, they knew the model when I signed up, and yet sent me the coupon. He kept going back to the vague fine print. I told him to return my key and that this cost the dealership my good will.

    Evans Motorworks - autopartssupplies - Updated May 2026

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