Dr. Gonzalez and Angelina are incredibly caring and compassionate. I scheduled an appointment for a…read moreroutine checkup and lab work, and from the moment we arrived, they took the time to understand each of my pets' personalities before proceeding with any veterinary care. They never rushed the process and made sure that both my pets and I were completely comfortable every step of the way. Their patience, kindness, and attention to detail made what could have been a stressful experience feel easy and reassuring. As a doctor myself, I truly appreciate the level of professionalism and compassion they demonstrated. I only wish there were more doctors like Dr. Gonzalez, not just in veterinary medicine, but across all fields of medicine. I'm incredibly grateful for the care they provided and would highly recommend them.

I cannot say enough wonderful things about our experience…read more Nellie is a former pregnant feral cat who was trapped through a TNR program six years ago. Instead of being returned outdoors, she became part of our family. Although she has learned to trust us enough to be petted and brushed, she has remained extremely fearful of being handled and had not been held in anyone's arms since the day she came home. Before even beginning the examination, the veterinarian took the time to learn Nellie's complete history and understand her unique background. She never rushed the visit and treated both Nelly and our family with kindness, patience, and genuine compassion. What happened next was something I honestly never expected to see. Despite Nelly's fear, the doctor handled her so gently and lovingly that Nelly completely relaxed. She became absolute putty in her arms. Watching someone earn the trust of a cat who has spent years protecting herself was truly remarkable and incredibly moving. The examination was thorough and unhurried. She completed a full physical exam, trimmed Nellie's nails, treated her for tapeworms, discussed prevention, obtained blood for a complete senior panel (without Nellie even flinching!), and patiently answered every question we had. At every step, we felt that Nellie's well-being, not simply completing a checklist, was the priority. Her assistant deserves equal recognition. She was every bit as gentle, patient, and compassionate. Together they made an anxious cat, and her anxious family, feel completely cared for. Finding veterinary professionals with this level of skill, empathy, and genuine love for animals is rare. This wasn't just an excellent veterinary visit, it was one of the most compassionate experiences I've ever had. The trust they earned from Nellie in a single visit spoke louder than any review ever could. We are beyond grateful and look forward to many years of care with this extraordinary team.

I recently tried this vet based on recommendations. Now I have taken three of our cats here. I…read morehave seen both doctors and they are old-fashioned vets who give your pet a thorough physical exam in the room with you, checking the whole body, eyes, mouth, teeth, etc. Dr Vanderhoof especially put the cats at ease. At my senior cat's wellness exam this week, when it was time for the blood draw, the Dr himself scooped up my cat in his arms and carried him in the back. He was only gone for a few minutes, and when he returned, the cat was not even upset. The doctors spend a lot of time with you both in person and on the phone explaining the issues and treatment options. They make conservative recommendations in some cases, even though additional treatment would mean that they could charge more. They obviously care about the animals. The vet tech and office staff were very nice and helpful as well.

Vanderhoof is an amazing Vet hospital! The dr is amazing and loves all the patients. Roberta is…read morealso fantastic!! They care so much about the fur babies. Mimi loves to stop by every morning !!

Our dog has been battling IBD since we adopted him in 2020. After his last flare up, we became…read morefrustrated with the regular commercial vet just constantly recommending harsh steroids - these are making him lose his hair and are not great for his skin and liver. We came here to look for more natural alternatives and met with Dr. Chau. In the short session we had today, we learned about options and recommendations we haven't heard before (herbs, additional tests, and many other potential solutions we can look into). We left feeling more optimistic about potential natural solutions for our fur baby. Our pup is aggressive and bit one of the techs during the saliva sampling - we were absolutely mortified and felt so terrible but the whole staff was so understanding. Everyone there is so sweet and we look forward to the partnership to find a long term solution for our dog. We left with Chinese herbs to help with his severe skin allergies so I'm excited to see if these help him out in the next few weeks! We will also have a follow up consultation once his food allergy test results come back (it's about a 2-3 week lead time).

I established care with Holistika Veterinary Clinic in 2024 with one of my cats (I have two)…read more During my first visit I spent over $1,000 on consultation and services. Because of the cost, I needed some time before bringing my second cat in. During that time my second cat had a medical emergency -- a urinary blockage. I rushed him to the emergency vet, where the bill escalated quickly since everything was out of pocket. The emergency vet suggested that to save money, they could give me my cat's urine sample so my regular vet could run the lab tests instead of running them at the emergency hospital. I immediately called Holistika Vet because they were the only veterinarian I had an established relationship with. I was extremely distressed and crying because the emergency vet had told me there was a 50% chance my cat might not survive and that follow-up with my regular vet would be important. The receptionist told me it was their policy that they could not see my second cat because he had never been examined there before. I explained that I understood the policy but asked if they could at least run the urine tests (which I would pay for) to help us understand what caused the blockage. Unfortunately, I was told they could not do that either and that the tests would have to be done at the emergency hospital. The conversation felt very cold and unsympathetic during a moment that was extremely frightening for me as a pet owner. Fast forward to February 2026 -- I scheduled an appointment for both of my cats. A few days before the appointment I received an email canceling it, stating they would no longer see my pets because I had given attitude to the receptionist during the emergency call months earlier. I went in person to speak with management to explain the situation and my perspective. I was told they had no record of the conversation but were still refusing future care. For me, the most disappointing part of this experience was the lack of compassion during a very serious emergency and the refusal to even run a test that could have helped guide my cat's care. Thankfully, I have since found another holistic veterinarian in Glendale, California who has been incredibly supportive.

I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

Took my little one, Wallace, here on Sunday for an emergency visit. I had called around to multiple…read moreplaces on Saturday once I saw he had a small growth that looked like an abscess underneath his front right dewclaw. It looked red and irritated and he was licking it a lot. I wasn't sure if he had gotten bitten or if something was stuck inside. Either way, he was in pain and I could tell by his eyes-he's not a complainer or whiner. Either way, I ended up researching Modern Animal online for the DTLA location, but when I called the general line, there wasn't availability. The agent took time and found a location that could take an emergency and even asked for pics of the growth to make a determination of how serious it was. I sent the pics and we scheduled a walk-in. Once I arrived, everything flowed well, my information was in the system, I only had to download their app, which is wonderful cuz it has everything at your fingertips and I don't have to request information about my doggie's healthcare, I can just go on the app and see what going on and what's coming up next. The staff were amazing. The front receptionist was so friendly, I had a lot of questions and she never showed any attitude or frustration with her response. The same can be said of the intake person who reviewed the information and took Wallace for check up and tests. The only thing I found weird about this part is that there is not a dedicated space for privacy. They have to conduct the intake and even the final pricing in the sitting area where everyone can hear all your business. That part I didn't like. There was a woman beside me who couldn't afford to pay for some of her pet's treatment and was parsing out what she could afford. I thought it was inappropriate for me and others to be witness to her situation. She was distraught and anxious about what could happen to her pet. I have to say though, the intake person handled the situation with a very soft hand and moved closer to her to calm her down. She even lowered her voice so the woman could follow suit. That brings me to another thing I didn't like, give the intake people chairs or stools to sit on if they have to be in the open. Lucky they all were young with good knees (I assume). Ok, let's end this, the vet was very thorough, she recommended the correct examination to find out what was happening, it wasn't an abscess. She gave me a less invasive treatment for Wallace, and we even decided to get him checked for heart worms, ends up it was never done before by my other vets. Anyway, this is day 4 and he is doing well. The swelling is going down, but still present. I'm supposed to go back if it does not get better, let's see what happens, Hopefully, it will go down soon. If not, I'll be back at Modern Animal Pasadena. I recommend them. Oh, and they have a subscription type service, but you can pay as you go also. Either way, all locations are open to you. I will upgrade next year for the free visit and 24/7 telemedicine calls.

I live an hour away from this veterinary office, and I honestly wouldn't take my dogs anywhere…read moreelse! Dr. Bleifer is one of the most caring and compassionate veterinarians I've ever met. She is incredibly knowledgeable, and most importantly, she saved my dog's life. I will always be grateful to her. The entire staff is unbelievable as well. Everyone is so kind, welcoming, and truly cares about the animals they treat. I've been bringing my dogs here for many years and have always had a wonderful experience. I've even had my dogs' ear croppings done here and have always trusted them completely with their care. I highly recommend Dr. Bleifer and her amazing staff. Driving an hour is absolutely worth it for the level of care, knowledge, and compassion they provide. I wouldn't trust my dogs with anyone else!

Update 9/22: Rose City has now agreed to refund the ultrasound portion of the visit. In my proposed…read moreresolution, I specifically said that if the ultrasound were refunded, I would consider my concerns regarding the appointment resolved and wanted to remain a client exclusively with Dr. De Soto, whom I trusted. The practice instead informed me that it would no longer provide veterinary services for me or my pets, and subsequently included that decision in its public response to this review. As promised in my original review, I am updating it now to reflect the practice's response and the ultimate outcome--not simply the appointment that prompted the review in the first place.

Been seeing Dr Dean for many years. He cares about his patients and their humans. Spends as much…read moretime as possible with you. All my dogs know when they arrive at Dr Deans and are so very anxious to see him.

This is a veterinarian, unlike no other. I walked in for the first time with one of my dogs and it…read morewas the first time I've ever taking her to the vet or she wasn't shaking. I could see Dr. Watanabe really loves what he does and cares for the animals..

When you walk in, it feels like you are walking into a house where the owner loves cat; it's not…read morethe "modern animal hospital" vibe, whatever that is; then you start talking to Reggie checking you in and ultimately Dr Loo, you feel like you are talking to a fellow cat owner who loves cats and are concerned about cats; this was recommended by a friend who has been going for over 20 yrs when our regular vet retired and sold his business; and then the one lady waiting has been going for over 18 yrs; coincidence, I think not; when you come, you are going to meet fellow cat lovers who just happened to open up a cat clinic (and know what they are doing)

Exceptional compassionate care, expertise and service to my fur babbies! Absolutely adore Dr. Loo…read moreand Reggie. Thank you for helping me take in feral Kitty Fall and helping me transition my auntie's cat Sable to the rainbow bridge after 18 years. You guys are incredible! Can't believe it's been 40 years. Thanks again for being One of Pasadena's finest traditions!!! Naomi T.