A huge thank you to the lady who helped me today (06/21/26), around 1:00-1:15 PM, with transferring…read morethe title of my out-of-state vehicle at the Ventura, CA (Victoria Ave) branch. She was the best--very helpful, fast, and professional. I definitely felt very valued by AAA; she was very respectful and willing to assist me in both Spanish and English. I wish I had written down her name, but, once again, a HUGE THANK YOU!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

Great service - been a customer for over 35 years- they make you feel right at home when you go I…read more For a office visit- go no where else

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

I've been with Salena and her team for over 10 years. By far the best experience I've had with any…read moreAuto insurance. The ability to reach out to a person who is familiar with you, your specific policy, and your insurance needs is a luxury you won't regret having. It's leaps and bounds above having to deal with some chatbot or call center to try and solve issues you're having with your policy. The team is super responsive and always very helpful, they do everything they can to get you the best rates possible and the service they provide is second to none. I highly recommend giving Salena and her team a shot at helping you with any of your insurance needs, you won't regret having them in your corner!

Miranda and the other female worker were very nice and extremely helpful ! We have lots of policies…read morewith them and wouldn't go to any other place. Thank You Miranda !

Ken really went out of his way to help me when I first got onto Medicare. He is a clear…read morecommunicator with good follow-up. I am very glad I chose him. Medicare is confusing enough without support. Thanks, Ken!

I worked with Ken Wood to get help with Medicare enrollment. I was extremely nervous and really…read moreneeded specific and clear help even to be on a Zoom call. I'm a retired public school teacher and I wanted to try to match the insurance I had in cA as a teacher. With his help I enrolled in a Medicare Supplemental plan with Anthem and then in a Medicare plan with a Humana prescription plan. This took into account my tiny budget and types of meds I use. I felt I had someone really experienced who accommodated my needs very thoughtfully and we got things done. I was amazed at how complex it is and Mr. Wood's throrough explanations even of how every part of Medicare works. He spent such a lot of time sorting it for me into understandable parts. Thanks to him and I recommend his service whole heartedly.

Mr. Smith is professional, courteous, and available. He has been providing us with insurance…read moreservices for many years. No matter what the issues is, he is always available to help you and resolve the issue.

Thanks so much for all your help Tim for getting me a policy that meets all my needs and so much…read moremore. You wen't above and beyond to even through a pandemic to get the job done and made sure I was aware of everything that was going on in such a timely manner. You made the process so easy and painless. Having a sales background myself many times people don't realize how important it is to stay in touch with the client and let them know if there is a delay and why, you were always there well before I needed to ask. Again thanks for a great job Tim.

Coastal State was easy to work with and incredibly helpful. Great experience throughout the…read moreprocess! Ron was especially helpful. 5-star Service from a stellar company

Our HVAC business was evaluating costs, and our existing worker's comp policy with Coastal States…read morewas higher than several other quotes. Once we notified Coastal that we were planning to switch, they called numerous times but could never offer better pricing. Then they apparently refused to notify State Fund that we were switching to another insurer, resulting in us being double-billed by both old and new insurers, and FURTHER refusing to cooperate with us in dealing with State Fund to get a refund, being very snotty on the phone and effectively hanging up on our office manager. Do yourself a favor and avoid this broker.

Tracy Banner is incredible!! She made choosing my wife's Medicare plan seamless & easy. She's a…read morepleasure to deal with & took her time to get us exactly what was needed. HIGHLY recommended!!!

STOP!!! Please Read Before you work do business with this company…read moreI had an appointment with Tyler Budnik from American Legacy Solutions in mid-September to possibly change my Medicare Advantage plan for next year. He came to my house & I decided to go with Alignment Insurance. In October I received my new insurance card & I was unaware that my new insurance started October 1st. When my prescription delivery service notified me that my prescriptions were ready, but Humana was not my insurance anymore, I immediately called Tyler & asked him why he would start my insurance on October 1st, he said that this has never happened to him in 3 years & he will get Humana back for me. I would call & or text him so he didn't forget what he said he would do & each time he lied saying that its almost done. He lied to me one too many times, so I went online & wrote bad reviews, I did not want anyone else to use Tyler. Then I received a call from Jayson Cohen founder/CEO of American Legacy Solutions, after he saw the reviews he told me to send him all information & emails with Tyler & to write Re: RAPID DISENROLLMENT & he would make sure he would take care of it. He never did a thing & I never heard from him again. A week or so later I received a call from Kevin from same company wanting to help me. No way would I do business with this company. This is how bad it got. I was on Humana Giveback; I received $57 back to my Social Security check every month. November & December my checks were $57 less so that was a loss. I had appointments with my Nephrologist, Endocrinologist, PCP, Dermatologist, Ophthalmologist, Dentist & I had to cancel all of them. I am a senior & these appointments were extremely important. I had no idea that Tyler would be the worst broker ever, so I had told my girlfriend to use him. She made an appointment with Tyler & she told him she wanted her coverage to start Nov 1st. She started getting worried as November got closer because she hadn't received any paperwork, so she called the new insurance & they had nothing on her. She called Tyler but he never called her back.

We have been with Irene Henry -State Farm for over 20 years and we cannot say enough Fabulous…read morethings about this State Farm Insurance group!! Irene and her Amazing Staff- Marina, Ramona, Evelyn and more, are so Patient, Understanding and Absolutely a Delight to work with- and as Irene says "We have your Back, we are here for You, like a Good Neighbor" !! Soo True- Thank you, Thank You for the Above and Beyond Service Always :)))

Love Irene Henry and all her staff. They are friendly, always smiling and goes out of their way to…read morehelp.

Jessica was a tremendous help. Very helpful on phone. Helped me with all processes in less than 10…read moreminutes. All of the info was either texted or emailed very quickly as well. Thank you very much for your excellent service. - Richard

So well-spoken and such clarity in their voice... ...I was lucky to have landed on Jessica's…read morephone today while looking for a new insurance policy, and I am very pleased with the outcome of my transactions. My prior full-coverage policy with "Geico" lapsed 2 days ago and I was panicked trying to find one to replace it with. I recently became eligible for state-sponsored insurance as I'm now permanently disabled and I also have a very clean driving record. And now, at my age of 57, I get to take advantage of certain programs. Well... Jessica was so well-informed and up-to-date that she made it easy for me to get a policy. She was just a nice representative and I wanted to make sure it's pointed out. Jessica knows her stuff! Customer service is not as easy as many seem to think, so when I get to experience some that stands out, I will gladly take the time to point it out. So Jessica... at "Pacific Preferred Insurance in Oxnard, CA"... ...thank you. With all sincerity, Aaron Schwartz