A huge thank you to the lady who helped me today (06/21/26), around 1:00-1:15 PM, with transferring…read morethe title of my out-of-state vehicle at the Ventura, CA (Victoria Ave) branch. She was the best--very helpful, fast, and professional. I definitely felt very valued by AAA; she was very respectful and willing to assist me in both Spanish and English. I wish I had written down her name, but, once again, a HUGE THANK YOU!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

Great service - been a customer for over 35 years- they make you feel right at home when you go I…read more For a office visit- go no where else

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

Mabel and Sirena are wonderful agents at State Farm…read more Mabel helped me with my car issue and answered all my questions and concerns. My Toyota was involved in an accident, and she promptly provided me with the necessary contact information and guided me through each step of the process. I truly felt I was in good hands and didn't have to worry about anything. It took about three weeks to finalize everything, and unfortunately, my car was declared a total loss. However, Sirena, the financial agent, worked with me on the payment side. Together, they make an excellent team. I now have a used car, and both my husband and my son are also covered with them. I'm so happy to continue being a State Farm customer. Thank you so much for taking such good care of us!

Spoke with Melody to get an insurance quote and she was a pleasure to speak with. The fact that she…read morehasn't been doing this long didn't affect her performance. Although I haven't recived my quote yet, this was a good start! ​​​

Ken really went out of his way to help me when I first got onto Medicare. He is a clear…read morecommunicator with good follow-up. I am very glad I chose him. Medicare is confusing enough without support. Thanks, Ken!

I worked with Ken Wood to get help with Medicare enrollment. I was extremely nervous and really…read moreneeded specific and clear help even to be on a Zoom call. I'm a retired public school teacher and I wanted to try to match the insurance I had in cA as a teacher. With his help I enrolled in a Medicare Supplemental plan with Anthem and then in a Medicare plan with a Humana prescription plan. This took into account my tiny budget and types of meds I use. I felt I had someone really experienced who accommodated my needs very thoughtfully and we got things done. I was amazed at how complex it is and Mr. Wood's throrough explanations even of how every part of Medicare works. He spent such a lot of time sorting it for me into understandable parts. Thanks to him and I recommend his service whole heartedly.

Coastal State was easy to work with and incredibly helpful. Great experience throughout the…read moreprocess! Ron was especially helpful. 5-star Service from a stellar company

Our HVAC business was evaluating costs, and our existing worker's comp policy with Coastal States…read morewas higher than several other quotes. Once we notified Coastal that we were planning to switch, they called numerous times but could never offer better pricing. Then they apparently refused to notify State Fund that we were switching to another insurer, resulting in us being double-billed by both old and new insurers, and FURTHER refusing to cooperate with us in dealing with State Fund to get a refund, being very snotty on the phone and effectively hanging up on our office manager. Do yourself a favor and avoid this broker.

STOP!!! Please Read Before you work do business with this company…read moreI had an appointment with Tyler Budnik from American Legacy Solutions in mid-September to possibly change my Medicare Advantage plan for next year. He came to my house & I decided to go with Alignment Insurance. In October I received my new insurance card & I was unaware that my new insurance started October 1st. When my prescription delivery service notified me that my prescriptions were ready, but Humana was not my insurance anymore, I immediately called Tyler & asked him why he would start my insurance on October 1st, he said that this has never happened to him in 3 years & he will get Humana back for me. I would call & or text him so he didn't forget what he said he would do & each time he lied saying that its almost done. He lied to me one too many times, so I went online & wrote bad reviews, I did not want anyone else to use Tyler. Then I received a call from Jayson Cohen founder/CEO of American Legacy Solutions, after he saw the reviews he told me to send him all information & emails with Tyler & to write Re: RAPID DISENROLLMENT & he would make sure he would take care of it. He never did a thing & I never heard from him again. A week or so later I received a call from Kevin from same company wanting to help me. No way would I do business with this company. This is how bad it got. I was on Humana Giveback; I received $57 back to my Social Security check every month. November & December my checks were $57 less so that was a loss. I had appointments with my Nephrologist, Endocrinologist, PCP, Dermatologist, Ophthalmologist, Dentist & I had to cancel all of them. I am a senior & these appointments were extremely important. I had no idea that Tyler would be the worst broker ever, so I had told my girlfriend to use him. She made an appointment with Tyler & she told him she wanted her coverage to start Nov 1st. She started getting worried as November got closer because she hadn't received any paperwork, so she called the new insurance & they had nothing on her. She called Tyler but he never called her back.

You will notice that none of these reviews is new. The person who said they own and started the…read morebusiness, Jayson, no longer has a phone number working and if you call the number on the website, it's dead as well. This is very disturbing and upsetting as this fellow got me invested in something g with all my family money and now has disappeared. Last I spoke to him month ago he was out of the country. Makes sense now. Stay away.

We have been with Irene Henry -State Farm for over 20 years and we cannot say enough Fabulous…read morethings about this State Farm Insurance group!! Irene and her Amazing Staff- Marina, Ramona, Evelyn and more, are so Patient, Understanding and Absolutely a Delight to work with- and as Irene says "We have your Back, we are here for You, like a Good Neighbor" !! Soo True- Thank you, Thank You for the Above and Beyond Service Always :)))

Love Irene Henry and all her staff. They are friendly, always smiling and goes out of their way to…read morehelp.

Jessica was a tremendous help. Very helpful on phone. Helped me with all processes in less than 10…read moreminutes. All of the info was either texted or emailed very quickly as well. Thank you very much for your excellent service. - Richard

So well-spoken and such clarity in their voice... ...I was lucky to have landed on Jessica's…read morephone today while looking for a new insurance policy, and I am very pleased with the outcome of my transactions. My prior full-coverage policy with "Geico" lapsed 2 days ago and I was panicked trying to find one to replace it with. I recently became eligible for state-sponsored insurance as I'm now permanently disabled and I also have a very clean driving record. And now, at my age of 57, I get to take advantage of certain programs. Well... Jessica was so well-informed and up-to-date that she made it easy for me to get a policy. She was just a nice representative and I wanted to make sure it's pointed out. Jessica knows her stuff! Customer service is not as easy as many seem to think, so when I get to experience some that stands out, I will gladly take the time to point it out. So Jessica... at "Pacific Preferred Insurance in Oxnard, CA"... ...thank you. With all sincerity, Aaron Schwartz

Pray you never have an on the job injury with State Fund the assigned insurance company. They will…read moreput you through the ringer and deny all medically necessary treatment despite your injury being an accepted claim. You will be treated like a criminal with their repeated use of hack doctors, who they pay highly, to say that your 1000 fine although having suffered a catastrophic injury. Be sure to retain an attorney to assist you because State Fund is horrible.

Best company to work for ever! They've been around since the beginning of time and treat their…read moreemployees great.