Dena and everyone in her office make me feel good and are absolute pros! Thank you for making it…read moreeasy! What a well run business!

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

I came at a busy time, but they were helpful and it was a short wait. Anything to avoid a long DMV…read morevisit is great

I've been a member for over 30 years and the service, which was always great, just keeps getting…read morebetter. I broke down and was stranded and AAA came to my rescue again as they have many times through the years. It is a service I could not imagine driving without.

To start, I am a Disabled American Veteran. I have real bad issues with people skills and my…read morecomprehension skills since my injuries over seas. I have a hard time with phones and hearing. I still needed to get insurance, title change and registration responsibilities. Now I could easily bust out my disability card and get infront if the crazy lines at DMV but that's in this case isn't the point. My point is the quality of workpersonship. I heard thru a friend about Van Ross. I walked in and was greeted with a smile. Met Lisa, she was very patient with me and all my questions and lack of understanding of process and my insurance details. She fit me in with a low cost insurance rate that fit my needs took care of all my registration and title change in a flash. I wish everyone can experience this great customer care values Van Ross provides. Local and person to person. A call you speak with her, not some recording. I wish all businesses had these qualities Van Ross has. Makes all the sacrifices overseas worth it when customer care, quality and respect is provided in our daily business encounters. I recommend Van Ross Insurace .

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

My family has been dealing with Sathers since before I can remember. I'm 31 now, and every policy I…read morehave had has been with Sathers. 15 years with them and no regrets. Everyone there is friendly and actually makes you feel like a guest. I have had many lapsed policies because I couldn't make a payment here and there. They never judged me and always made it a priority to get me right again. I work with Jennifer mostly, and she is the best. She will go out of her way to make sure you have what you need. If you need insurance or just want to compare, this is the place to go. They are out to help their customers over anything else. Thank you guys. And thank you Jennifer for getting me set up on my new car while I was at the dealership last week. It was last second but you still took the time to make sure dealership had what they needed!

This company truly cares about you. I was gravely ill and Troy spent hours getting my homeowners…read morepolicy reinstated while I was in the hospital. I cannot say enough good things about this company other than I feel blessed that I have them.

Leslie Hernandez was great! Friendly and very professional and very helpful! Quick responses and…read morerecieved prompt quotes!

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

We would like to thank State Farm and especially agent Christy for always being so helpful and for…read moreanswering our questions, helping us understand our policies!!

Ken and his team are the best of the best!! Also just amazing people. I have been a client for…read moreyearssss and i cannot recommend them enough. Thank you!!

Patrick Hall, with Direct Service Insurance, has met my family's insurance needs excellently and…read morecompetitively for many years. Other reviews have mentioned that he tracks down great prices, I recommend Patrick for that reason alone, yet what I appreciate more and more through the years is the warmth and attentive service that I've experienced as he and his wonderful assistant Joanna have met our needs. In addition to Patrick's kind, effective insurance service; his connections are incredibly vast, extending into a unique network of trustworthy professionals throughout the county and beyond (all who usually mention how much they appreciate Patrick). He's gone out of his way more than once to introduce me to someone he knows who happens to be just the expert I needed to help me through challenges, even in matters outside of insurance. In Southern California's unprecedentedly volatile insurance markets, Direct Service Insurance is an invaluable resource to myself and my family. Though designed to protect and keep us safe from life's uncertainties, insurance may not always feel comforting, but Patrick and Joanna at Direct Service will guide and assure you. Not only are they easy to reach, they will reach out to you when you need them to. Patrick and Joanna are kindly souls who offer excellent, efficient, experienced insurance service. I've become convinced by their years of wonderful service that they genuinely care about me and my family.

If you're looking for an insurance agent who truly goes above and beyond, Patrick Hall at Direct…read moreService Insurance is the one! From the very first phone call, he was professional, patient, and genuinely cared about finding the best coverage for my needs. Patrick made the entire process smooth and stress-free. He took the time to explain all my options in detail, answered every question thoroughly, and never made me feel rushed. What really stood out was how honest and transparent he was--something you don't always find in the insurance world. Not only did he help me save money, but he also gave me peace of mind knowing I have the right coverage. Patrick is knowledgeable, reliable, and you can tell he takes pride in helping his clients. I highly recommend Patrick Hall and Direct Service Insurance to anyone who wants excellent customer service and an agent they can truly trust! A great thank you from the Perez Family.

It took a little bit to do the online application and get them what they needed to process my…read moreapplication but overall it was worth it. Both reps were really nice and helpful. I believe the first one was Brittany. My actual agent was Jessica and she was really helpful and amazing and broke everything down just as well as Britney. The deals that they're giving are really amazing for low income. Californians. So all in all super happy with my insurance coverage.

Why must everything in CA feel like a scam!?…read more If you fill out an application, you will receive a barrage of emails and text messages daily, begging you to complete your application and start a policy. This is shady and an obvious red flag. The agents will then lie to you to get you to start policy. For example i was told there was an online portal i could utilize for payments etc. Only after paying and starting the policy, you get the truth in texts & emails such as "There is no online portal for this program. All documents and communication are sent by mail only." this directly contradicted the lie I was told over the phone by someone trying to 'sell' me a policy. After I paid my year in full and canceled my existing insurance, I receive a text message with my new insurance ID cards and some basic info. Hidden in there was a warning that I would no longer be able to renew my registrations online, and each DMV transaction i conduct will now have to be done in-person. WTF y'all, I asked 2 different agents every question I could think of about 'how' this would differ from a traditional policy. The detail about the DMV was never mentioned!! The state is subsidizing this low-cost insurance, and PPI is clearly getting a sweet deal, without a care for their customers who they clearly view as cattle. In California, helping low-income people ALWAYS turns out to be a grift.

I've been with Salena and her team for over 10 years. By far the best experience I've had with any…read moreAuto insurance. The ability to reach out to a person who is familiar with you, your specific policy, and your insurance needs is a luxury you won't regret having. It's leaps and bounds above having to deal with some chatbot or call center to try and solve issues you're having with your policy. The team is super responsive and always very helpful, they do everything they can to get you the best rates possible and the service they provide is second to none. I highly recommend giving Salena and her team a shot at helping you with any of your insurance needs, you won't regret having them in your corner!

Mabel and Sirena are wonderful agents at State Farm…read more Mabel helped me with my car issue and answered all my questions and concerns. My Toyota was involved in an accident, and she promptly provided me with the necessary contact information and guided me through each step of the process. I truly felt I was in good hands and didn't have to worry about anything. It took about three weeks to finalize everything, and unfortunately, my car was declared a total loss. However, Sirena, the financial agent, worked with me on the payment side. Together, they make an excellent team. I now have a used car, and both my husband and my son are also covered with them. I'm so happy to continue being a State Farm customer. Thank you so much for taking such good care of us!