To start, I am a Disabled American Veteran. I have real bad issues with people skills and my…read morecomprehension skills since my injuries over seas. I have a hard time with phones and hearing. I still needed to get insurance, title change and registration responsibilities. Now I could easily bust out my disability card and get infront if the crazy lines at DMV but that's in this case isn't the point. My point is the quality of workpersonship. I heard thru a friend about Van Ross. I walked in and was greeted with a smile. Met Lisa, she was very patient with me and all my questions and lack of understanding of process and my insurance details. She fit me in with a low cost insurance rate that fit my needs took care of all my registration and title change in a flash. I wish everyone can experience this great customer care values Van Ross provides. Local and person to person. A call you speak with her, not some recording. I wish all businesses had these qualities Van Ross has. Makes all the sacrifices overseas worth it when customer care, quality and respect is provided in our daily business encounters. I recommend Van Ross Insurace .

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

Dena and everyone in her office make me feel good and are absolute pros! Thank you for making it…read moreeasy! What a well run business!

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

I came at a busy time, but they were helpful and it was a short wait. Anything to avoid a long DMV…read morevisit is great

I've been a member for over 30 years and the service, which was always great, just keeps getting…read morebetter. I broke down and was stranded and AAA came to my rescue again as they have many times through the years. It is a service I could not imagine driving without.

Leslie Hernandez was great! Friendly and very professional and very helpful! Quick responses and…read morerecieved prompt quotes!

Leslie Hernandez was great always gets things done for me and very respectful and gets it all done…read moreon a timely manner

Ray is my agent. Every time I call for any reason he offers full service an example i wanted to…read morechange my policy from full coverage to liability. Ray took the time to look up the value of my cat to see if it would be in my best interest and gave me different quotes for different types of coverage. I fell confident in the choice I made because my agent helped me. Another example I called another company to get a quote for home insurance,I won't say their name , but State Farm gave me the better quote. I will keep my home and car insurance with the one and only State Farm. Thank you for all you do.

Ray Gonzalez is an amazing agent. He helped me to get the best price on my auto insurance. I highly…read morerecommend Ray! Do yourself a favor and talk to him when you're ready for a change. Thank you, Ray!

After having our long-time Homeowners policy with AAA non-renewed (dropped abruptly would be a…read morebetter description), I was forced to begin shopping for homeowner policies for the first time in many years. Due to recent wildfire activity in Southern California, the insurance landscape has changed dramatically since the last time I shopped for Insurance - it's the Wild West out there! Learning the difference between Non-admitted carriers vs admitted carriers... Difference In Conditions Policies + California Fair Plan... Premiums 3 to 4 times higher than I have ever paid before, despite never having had a claim in 26 years... I made contact with and received quotes from four different alternatives, none of which seemed like the right choice for me and my family, nor did any of the insurance professionals I spoke to impress me... Until I stumbled upon John Knowd at Thousand Oaks Insurance! John returned my phone call within just a few hours - and over the course of the next few weeks, spent a great deal of time walking me through my options, making reasonable recommendations based on his experience and my property details. I never felt like "just another number" or as if I was being oversold. Quite the opposite in fact, I was left with a feeling that I was joining a team or a family, who had my best interest in mind, and who responded quickly to any question, comment or concern that I had along the way. While not the least expensive option I found, sometimes in life you just get what you pay for... And I found the coverage limits and premiums were fair - and most importantly, I am able to sleep well at night, knowing that I am adequately insured... Not to mention, that I have a principal like John who will be there every step of the way. Highly recommend... We have now bundled all of our Insurance needs with Thousand Oaks Insurance. Top notch Customer Service

I was referred to them by a friend and from there I sent an email asking for a quote on a place…read morethat was just purchased. Natalie was fantastic and had sent a estimate that was presented in a small video which was fantastic because it was easy to understand. Her communication back-and-forth was on target and she has answered all my questions so far. I will definitely use them in the future for any Insurance needs!

I've been with Salena and her team for over 10 years. By far the best experience I've had with any…read moreAuto insurance. The ability to reach out to a person who is familiar with you, your specific policy, and your insurance needs is a luxury you won't regret having. It's leaps and bounds above having to deal with some chatbot or call center to try and solve issues you're having with your policy. The team is super responsive and always very helpful, they do everything they can to get you the best rates possible and the service they provide is second to none. I highly recommend giving Salena and her team a shot at helping you with any of your insurance needs, you won't regret having them in your corner!

Mabel and Sirena are wonderful agents at State Farm…read more Mabel helped me with my car issue and answered all my questions and concerns. My Toyota was involved in an accident, and she promptly provided me with the necessary contact information and guided me through each step of the process. I truly felt I was in good hands and didn't have to worry about anything. It took about three weeks to finalize everything, and unfortunately, my car was declared a total loss. However, Sirena, the financial agent, worked with me on the payment side. Together, they make an excellent team. I now have a used car, and both my husband and my son are also covered with them. I'm so happy to continue being a State Farm customer. Thank you so much for taking such good care of us!

We would like to thank State Farm and especially agent Christy for always being so helpful and for…read moreanswering our questions, helping us understand our policies!!

Ken and his team are the best of the best!! Also just amazing people. I have been a client for…read moreyearssss and i cannot recommend them enough. Thank you!!

I have been insurance my cars with Latinos insurance for years now. They offer Friendly service and…read morecompetitive prices.

I would like to put 0 stars. This place is not honest they charge fees they don't tell you about…read more Even if you ask them they will lie to ur face and tell you the insurance charged more for x reason. Don't come here don't recommend anyone to come here. If you have a family member that comes here do them a favor and help them get insurance coverage on their own.

This office is located in Oxnard, CA. at the shopping center where you can find Buffalo Wild Wings…read moreand Hook Burger. The office is set up nicely because, you walk in and someone is immediately available to help you. The customer service is 100! You don't have to wait forever to speak to someone. Did you know it depends on what policy you pick that's going to provide better coverage. Of course, the more you pay the better coverage. Thankfully, we always get amazing service by Anival Viveros. If you are looking for someone knowledgeable and full of integrity---he is your guy! So, before the next review is written guys... make sure you are writing the correct review for the correct location. This office is +5 stars always on top of everything and even working during COVID-19. I have been with Geico for over +5 years and I don't plan on leaving because, of the great service I get from the Oxnard, CA office.

Jacked my Auto rate up 63% after 10 years of being a customer over one red light camera ticket lol!read more