Great service - been a customer for over 35 years- they make you feel right at home when you go I…read more For a office visit- go no where else

Dena Rogers is a wonderful insurance agent. We have used her for over 20 years for all our…read morefamilie's insurance needs.. She is very knowledgeable, professional and capable and such a pleasant and helpful person to deal with! She is also very proactive periodically and routine the reviewing with us to see if you have the right coverage for our current needs . With Tina, you won't have to worry that you won't have the right coverage when you need it and you will understand your policy. I can't recommend her highly enough.

STOP!!! Please Read Before you work do business with this company…read moreI had an appointment with Tyler Budnik from American Legacy Solutions in mid-September to possibly change my Medicare Advantage plan for next year. He came to my house & I decided to go with Alignment Insurance. In October I received my new insurance card & I was unaware that my new insurance started October 1st. When my prescription delivery service notified me that my prescriptions were ready, but Humana was not my insurance anymore, I immediately called Tyler & asked him why he would start my insurance on October 1st, he said that this has never happened to him in 3 years & he will get Humana back for me. I would call & or text him so he didn't forget what he said he would do & each time he lied saying that its almost done. He lied to me one too many times, so I went online & wrote bad reviews, I did not want anyone else to use Tyler. Then I received a call from Jayson Cohen founder/CEO of American Legacy Solutions, after he saw the reviews he told me to send him all information & emails with Tyler & to write Re: RAPID DISENROLLMENT & he would make sure he would take care of it. He never did a thing & I never heard from him again. A week or so later I received a call from Kevin from same company wanting to help me. No way would I do business with this company. This is how bad it got. I was on Humana Giveback; I received $57 back to my Social Security check every month. November & December my checks were $57 less so that was a loss. I had appointments with my Nephrologist, Endocrinologist, PCP, Dermatologist, Ophthalmologist, Dentist & I had to cancel all of them. I am a senior & these appointments were extremely important. I had no idea that Tyler would be the worst broker ever, so I had told my girlfriend to use him. She made an appointment with Tyler & she told him she wanted her coverage to start Nov 1st. She started getting worried as November got closer because she hadn't received any paperwork, so she called the new insurance & they had nothing on her. She called Tyler but he never called her back.

You will notice that none of these reviews is new. The person who said they own and started the…read morebusiness, Jayson, no longer has a phone number working and if you call the number on the website, it's dead as well. This is very disturbing and upsetting as this fellow got me invested in something g with all my family money and now has disappeared. Last I spoke to him month ago he was out of the country. Makes sense now. Stay away.

Mabel and Sirena are wonderful agents at State Farm…read more Mabel helped me with my car issue and answered all my questions and concerns. My Toyota was involved in an accident, and she promptly provided me with the necessary contact information and guided me through each step of the process. I truly felt I was in good hands and didn't have to worry about anything. It took about three weeks to finalize everything, and unfortunately, my car was declared a total loss. However, Sirena, the financial agent, worked with me on the payment side. Together, they make an excellent team. I now have a used car, and both my husband and my son are also covered with them. I'm so happy to continue being a State Farm customer. Thank you so much for taking such good care of us!

Spoke with Melody to get an insurance quote and she was a pleasure to speak with. The fact that she…read morehasn't been doing this long didn't affect her performance. Although I haven't recived my quote yet, this was a good start! ​​​

My husband and I have received Don Valenzano's most knowledgeable direction for our business's…read morehealth insurance in the past and now our personal health insurance for more years than we can count. Don continues to find the best value of insurance programs available for us. We wouldn't go anywhere else.

Don is efficient and very knowledgeable. I have had many…read morechanges through the years and Don has been very good in finding us the most competitive and comprehensive plans for both medical and drug plans. A great source for exactly what we needed .

Small business owners holding it down! Lisa is super friendly and hardworking! Has helped us with…read moremany of cars over the years! Love supporting a local owned and local living business owner! Old school to the point no BS! And she remembers her clients so you aren't just a number on paper! Thanks for all you do Lisa!

Lisa is amazing. Very kind and trustworthy. She saved me a lot of money…read more If you are looking for insurance, give her a call or drop in.

Coastal State was easy to work with and incredibly helpful. Great experience throughout the…read moreprocess! Ron was especially helpful. 5-star Service from a stellar company

Our HVAC business was evaluating costs, and our existing worker's comp policy with Coastal States…read morewas higher than several other quotes. Once we notified Coastal that we were planning to switch, they called numerous times but could never offer better pricing. Then they apparently refused to notify State Fund that we were switching to another insurer, resulting in us being double-billed by both old and new insurers, and FURTHER refusing to cooperate with us in dealing with State Fund to get a refund, being very snotty on the phone and effectively hanging up on our office manager. Do yourself a favor and avoid this broker.

Overall this was a horrible experience. Patrick Hall the owner and his assistant Joanna Garcia…read morenever communicated with me. I always had and still have to call them after they were paid in full. Patrick later admitted that he didn't know what he was doing regarding a particular insurance policy I needed. He was also the cause of a $55,300 not being paid to me because the insurance wasn't done properly. Took him over 4 months and I went somewhere else. Also, Patrick and his assistant have a $900 of mine that going on 72 days today that I have not been reimbursed. Please don't use this company they lie and don't know what they're doing on most things.

Patrick Hall, with Direct Service Insurance, has met my family's insurance needs excellently and…read morecompetitively for many years. Other reviews have mentioned that he tracks down great prices, I recommend Patrick for that reason alone, yet what I appreciate more and more through the years is the warmth and attentive service that I've experienced as he and his wonderful assistant Joanna have met our needs. In addition to Patrick's kind, effective insurance service; his connections are incredibly vast, extending into a unique network of trustworthy professionals throughout the county and beyond (all who usually mention how much they appreciate Patrick). He's gone out of his way more than once to introduce me to someone he knows who happens to be just the expert I needed to help me through challenges, even in matters outside of insurance. In Southern California's unprecedentedly volatile insurance markets, Direct Service Insurance is an invaluable resource to myself and my family. Though designed to protect and keep us safe from life's uncertainties, insurance may not always feel comforting, but Patrick and Joanna at Direct Service will guide and assure you. Not only are they easy to reach, they will reach out to you when you need them to. Patrick and Joanna are kindly souls who offer excellent, efficient, experienced insurance service. I've become convinced by their years of wonderful service that they genuinely care about me and my family.

We have been AAA members for 26 years according to my card, but I could swear that it's been…read morelonger. The Victoria location is very convenient place to register the vehicles, get new driver's licenses, purchase insurance, book a vacation, etc. The highlight of AAA membership for me, though, is the security in knowing that a service vehicle will be dispatched within moments of contacting AAA and they've always delivered - without exception. We pay for an extended plan which allows for a 100 mile at no additional cost tow. Fortunately we haven't needed to use this service more than once, but it easily covered the cost of the 40 mile tow to a repair shop in Ventura.

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.