Mandeep was great to work with and continues to be very helpful as well as available to answer any…read morequestions I have. I will say that the time from arrival at 10:30am, a quick test drive, to finally making a deal was somewhat long. we waited even longer to sign papers(was fast once in office) but then waited for detailing/wash/paint clear sealer for seemed like forever!!!! we were told that the delay was due to having only one detailer on site that day. I understand but, cars interior and exterior detailed at the bare minimum. the place was super busy but appreciate Mandeep for being attentive to us

I was looking for a new car for my son. He owned an older Honda- High-school car, and it was time…read morefor new. We looked at pre-owned vehicles and found a few He was interested in hybrids. We found a list, and took with us to meet Vinny. Vinny was extremely professional, helpful, down to earth, and was trying his best to accommodate my son's needs. My son has extremely high anxiety, so Vinny made it that much easier. The only reason I gave 4 stars, is because they couldn't find the keys to one car of interest, so we waited and waited, but then found another car of interest, and the first car was extremely comfortable, but dirty. Seats were dirty, stained, and I figured these cars would have been cleaned if they were posted on their sites. My son settled on the car of his choice. They filled up, cleaned and went through it's inspection process. We arrived around 1 and left about 6, so it was a long day. It's a smaller office, so we were waiting in line to be next for the financial side of things, but Vinny was very kind and offered us water, free snacks, etc. The only thing we noticed was that the spare tire was missing from the car which was odd, because the car had about 7k miles?? We noticed after we left with car. One of the other salesmen were a little pushy when it came to the extras and packages, after I told him no thank-you. He still seemed to shove in front of my son. Anyhow, it ended with a happy deserving young man. So, that made me feel good. Appreciate you Vinny.

Very happy with the service department both for my GC and wife's Kia. Prices competitive with local…read moreshops.

Giant rip-off! Take your car in for routine maintenance and discover (they always find something) !…read moreThe something always doubles the price! Also add the "Davis-mark up" cost, cost, cost! Might try Vacaville, Sacramento, or Elk Grove instead.

I want to thank Alvaro Melgoza for his service. Before he started to assist me in purchasing my new…read moreKIA Sportage Hybrid and throughout the service, he was thoughtful to ask and offer drinks and snacks . While the waits were short, he started a conversation. When I had asked questions, he answered my questions informatively and clearly. I also want to express my gratitude to Jimmy for taking his time to explain the paperwork while helping me fill it out.

brought my vehicle to your service department for a computer diagnostic test. After waiting…read moreapproximately five hours, I noticed my vehicle had been parked far away from the designated service area, which I found unusual. After leaving your dealership and while driving on the highway, I discovered that the lower front bumper was dragging on the road. Upon inspection, it appeared that the lower bumper had been broken and then pressed back into place, apparently to conceal the damage rather than report it to me before I left. I immediately attempted to contact the dealership that same day, but I was told the service department had already closed at 5:00 p.m., despite your website indicating service hours until 8:00 p.m. Because the bumper was dragging and posed a serious safety hazard, I had no choice but to temporarily secure it using too.much internal and external glue and tape to prevent further damage and to make the vehicle safe enough to drive. When I returned to the dealership to report the damage, your staff refused to accept responsibility. Instead, they claimed that because I had used glue, the damage could not have occurred while the vehicle was in your possession. This is unfair and ignores the fact that the glue was only a temporary emergency repair made after the bumper was already damaged and dragging on the highway. There was also a remaining piece of my bumper guard strip attached to the damaged area, which further supports that the bumper had been impacted while the vehicle was under your care. The dealership took photographs but refused to review surveillance camera footage or conduct any meaningful investigation. I entrusted my vehicle to your service department in good faith, yet my concerns were dismissed without any effort to determine what actually occurred. During my visit, I explained that the loose bumper remained a safety hazard and asked for assistance. After an argument, Carlos reluctantly provided only a small piece of paper tape, which was completely inadequate and did nothing to make the vehicle safe. I am requesting that the dealership: Review all surveillance footage from the date and time my vehicle was in your possession. Conduct a proper investigation into how the damage occurred. Accept responsibility for the damage caused while the vehicle was under your care. Pay for the complete repair or replacement of the damaged bumper and any related components. I trusted your dealership with my vehicle and expected it to be returned in the same condition. Instead, I was left with a damaged vehicle, a safety hazard, and a refusal to watch the cameras and investigate what happened. I expect a prompt and fair resolution After discovering the damage, I attempted to speak directly with the office Manager. Je Unfortunately, he stated that he did not have time to speak with me and referred me to Carlos instead. Despite explaining that my vehicle had been damaged while in your care and that the loose bumper was creating a serious safety hazard, Carlos did not provide any meaningful assistance. In fact, after your staff removed the temporary glue and bumper guard tape that I had applied to keep the bumper from dragging, they were prepared to send me away with an unsafe vehicle. I repeatedly begged Carlos to provide tape so I could safely drive home. Only after a lengthy argument did he reluctantly provide a small piece of paper tape, which was completely inadequate to secure the damaged bumper and did not eliminate the safety hazard. What disappointed me most was the lack of concern shown by management. Rather than listening to my concerns, reviewing the evidence, or investigating what had happened while my vehicle was in your possession, the Service Manager simply redirected me to someone else and refused to address my complaint personally. My experience with the previous Service Manager was very different. The previous manager took the time to listen to customers, treated them with respect, and worked to resolve concerns. Unfortunately, my experience with the current management has been the opposite. Instead of taking responsibility for a serious complaint involving customer property and vehicle safety, management refused to investigate and left me without a satisfactory resolution. I hope that senior management will take this matter seriously, conduct a proper investigation, and ensure that other customers are not treated in the same manner. Advice to Other Customers Based on my experience, I strongly recommend that every customer thoroughly inspect and photograph their vehicle before leaving it for service and inspect it again immediately before driving away. Taking clear photographs before and after service can help protect customers if damage occurs while the vehicle is in the dealership's possession

I had a great experience with Amin today. He was super helpful and quick! 10/10 recommend!read more

Stay away. I went to test drive a car. Pulled over to call a couple local mechanics for a…read morepre-inspection. Both denied doing it bc of this business. They argue and slander the mechanic's character and opinions of what needs to be fixed. When I returned the vehicle I said to my quite nice sales guy it wasn't going to work. He asked why. I said the above. He wanted to know which mechanic. I said no way. Upon driving out the mgr approached my car. Said he just wanted to clarify what I said, that he didn't want to argue. I shared my experience and why I was moving on. Then he insisted I was there to argue. Why would I drive 2 hours to argue?! When I started to roll up my window he said Go F yourself. You Fing B. Nice. Great leadership. Stay away!

Took my car in Monday with a light about camera. Debbi Stanley was excellent to deal with from…read morebeginning to end. Kept me informed, got shuttle for me n got it done fast. The whole time dealing with her was a pleasure did not feel pressure or anything. Had gone away from getting oil changes done there because not good experience. But after this will give them another try. Keep her please! ​

Reached out Hanlee's online to purchase a new 2025 Sentra in February 2026. Discontinued body style…read moreplus Nissan had some decent rebates. The quote I got back was a joke. Whatever decent discount they were giving was offset by the over $2000+ in nonsense add ons they added to the quote. I think it was a gps system, vin etch & door guards? I asked them to remove it as I wouldn't pay for that nonsense. They refused so I ceased contact. This is just another dealership trying to take advantage of buyers with overpriced add ons they don't want in order to increase their profits. They then proceeded to text me, call & email me several more times to try & convince me what a great deal they were offering & to come on down for a test drive. One of their texts actually arrived right in the middle of me signing the purchase documents on the Sentra at another dealership that was willing to sell without the BS add ons. Lol!

We needed to find a car quickly for our daughter after her old one was not salvageable. We knew we…read morewanted to find a newer Honda Civic that would get her through college and beyond. I did a lot of research via both private party and dealerships. We found a 2019 here at a terrific price. We already had a busy week with lots of appointments but Sam worked with our schedule. Sam was incredibly nice as was Mike who we worked with as well. They said it would only take about 15 minutes to complete signing paperwork and it did. Smooth, simple transaction. Our daughter is thrilled as are we. Thank you Sam & Mike for your exceptional service!

This place is very professional and reliable. They helped both me and my friends with service, body…read morework, and detailing, and the experience was great every time. Ali is truly a professional--he was extremely helpful in arranging everything, explaining the process clearly, and providing fair and transparent estimates. Pricing was reasonable, and the overall service exceeded our expectations. Highly recommend!

I don't usually write reviews, but people need a heads-up before wasting time here…read more I booked an online appointment for Friday 1/9/2026 at 3pm for my 2017 Chevy Volt because it threw "Service High Voltage Charging System" and a check engine light. When I got there, the service manager German Franco said that was too late in the day (despite the appointment) and told me Volt diagnostics take hours, pulled codes, and told me to come back Monday. I drop the car off Monday 1/12 around 8:40am. I call at 12:15pm just to get a status update and they don't get back to me until about 1:20pm. Then I get the call: they say they found a coolant leak and recommend replacing a hose in the surge tank / aux battery pump area. The quote was about $966 total, and that included the $235 diagnostic (1 hour labor). What bothered me wasn't just the price. It was how everything got handled after I questioned it. When I pushed for a real breakdown (what part number, what exactly am I paying for, why is this almost $1,000 for a hose-related repair), I didn't get a straight answer or a proper written itemized estimate I could take with me. I also signed their work order but didn't get a copy of what I signed. At pickup (around 2pm Monday), I was visibly upset and the service manager offered to waive the $235 diagnostic as "customer satisfaction," and it was discussed in connection with me not leaving a negative review. I didn't take that. I actually insisted on paying the $235 because I wanted a clean paper trail and documentation for what they did. On Thursday 1/15, I called again asking for the missing info by email (copy of the signed RO/work order + itemized estimate/OEM part number). I was told they "don't do that," that I have to come in person, and the call ended with him saying he was "done talking to me." I took it to an independent mechanic and the issue was handled for about $277 total including their own diagnostic. If you're okay with "come in person" for basic paperwork and a quote you can't verify in writing, fine. If you want transparency, I'd avoid this place.

Very good responsive and personal service at Hanlees by service agent Germañ Franco…read more Germañ was very helpful with my elderly father and even did a review of the services parts and warantees ensuring appropriate charges and services. Germañ Franco is also a very nice guy.

I needed some specs on a 2015 Mazda 5, seat height from ground. I am disabled and needed to know…read morethis to see if I could easily get in and out. I phoned, and they were VERY helpful! She went and took photos holding a tape measure up next to the open driver's door and, and emailed them to me a few minutes later! It is in the ballpark, so I will now add that in my search! Davis is a bit far from me, but if you are near there and need a used car, they seem very helpful!

We purchased a 2017 Chevy Cruze in June 2025. Since then, we've had multiple issues. I now believe…read morethe other reviews saying codes were cleared to hide problems. We also bought an extended warranty and were told it would cover repairs, yet I still paid over $850 in August/September to fix sensor issues that caused the car to stall while driving. I've now discovered the car had two different size tires and all four are cracked. Clearly, there was little to no quality control before this vehicle was delivered. The most upsetting part is that this car was for my twin teenage daughters. I needed something safe for new drivers, but between the tire problems and sensor malfunction, this vehicle has not been safe at all. I do not recommend this dealership unless you know cars very well and can thoroughly inspect any vehicle yourself before buying.