My father-in-law stopped by today to look around and check out their inventory. Shortly after…read morearriving, he met Miguel who was incredibly helpful. If you're interested in buying a car, I highly recommend asking for Miguel. He took the time to explain everything thoroughly, present different options, and, most importantly, work within your budget to help you find the right vehicle. He made the experience informative and stress-free.

POOR Customer service from the general sales manager. He Basically said, "You should buy from…read moreanother Toyota dealership. Are markup is $5k above MSRP. We will not lower or compete with other dealerships. People will pay." I could see the greed in his eyes. So, I left and will spend my money elsewhere. I definitely DO NOT RECOMMEND Davis Toyota. Go to other Toyota dealerships that do not mark up thousands of dollars over MSRP.

I was looking for a new car for my son. He owned an older Honda- High-school car, and it was time…read morefor new. We looked at pre-owned vehicles and found a few He was interested in hybrids. We found a list, and took with us to meet Vinny. Vinny was extremely professional, helpful, down to earth, and was trying his best to accommodate my son's needs. My son has extremely high anxiety, so Vinny made it that much easier. The only reason I gave 4 stars, is because they couldn't find the keys to one car of interest, so we waited and waited, but then found another car of interest, and the first car was extremely comfortable, but dirty. Seats were dirty, stained, and I figured these cars would have been cleaned if they were posted on their sites. My son settled on the car of his choice. They filled up, cleaned and went through it's inspection process. We arrived around 1 and left about 6, so it was a long day. It's a smaller office, so we were waiting in line to be next for the financial side of things, but Vinny was very kind and offered us water, free snacks, etc. The only thing we noticed was that the spare tire was missing from the car which was odd, because the car had about 7k miles?? We noticed after we left with car. One of the other salesmen were a little pushy when it came to the extras and packages, after I told him no thank-you. He still seemed to shove in front of my son. Anyhow, it ended with a happy deserving young man. So, that made me feel good. Appreciate you Vinny.

Very disappointing experience at Shottenkirk Honda of Davis. We drove from the Bay Area ready to…read morepurchase an Odyssey after being told it was in perfect condition, had passed Honda's inspection process, and could be certified. Once there, we found improperly fitted front fender liners, then learned the second key was missing, followed by missing headphones for the entertainment system. Despite each new issue, we continued trying to make the deal work and were willing to address several of these items ourselves. After nearly four hours, with the paperwork printed and our checkbook in hand, a $995 Platinum Care package appeared on the contract that had never been discussed or agreed to. We declined it and were told the dealership would not sell us the vehicle unless we purchased the package. We walked away. We subsequently contacted the General Manager to share our experience. We were asked to provide the details, which we did, and then never heard from him again. Unfortunately, that only added to an already poor experience. Afterward, I read through other Yelp reviews and saw numerous customers describing similar concerns involving add-ons, changing terms, and their overall sales experience. Based on our experience, be aware and stay away.

Our experience was great!! Alex helped us and was super…read morehelpful in the process, also gave us great advise on places we should go to while in California:)

Alex was great, very helpfu! lots of knowledge about the car and the California area in genera!read more

I want to thank Alvaro Melgoza for his service. Before he started to assist me in purchasing my new…read moreKIA Sportage Hybrid and throughout the service, he was thoughtful to ask and offer drinks and snacks . While the waits were short, he started a conversation. When I had asked questions, he answered my questions informatively and clearly. I also want to express my gratitude to Jimmy for taking his time to explain the paperwork while helping me fill it out.

Much thanks to Tony and Alex in getting the numbers right for a used car purchase. I explained to…read moreboth that my elderly parents can't do a 3 hour negotiation so we had the numbers firmed up before I came down. I was expecting an issue with the price when we came in but it went smoothly. The issue is much like other reviews communication is the issue. The car was supposed to be smogged and safety checked on Monday and put through detail Monday afternoon. When we arrived Tuesday am. The car is nowhere on the site and when it finally shows up it is still dirty. I mean dirty (pretzels, candy and other stuff all over the car. No problem the car will be done by the time we sign papers. Finish signing papers and somehow the car needs another 1/2 hour. I figure they must be doing a true detail. Come back 1/2 hour later and the car is still not done and now it needs to be smogged. Makes you wonder if they even did the safety check. We are now 5 hours in and 1:45 after signing and we are still here. Here is the takeaway. Don't sign anything until you see the smog certificate and the car is parked and ready to go. Unfortunate that what could have been a 5 star review turns into a 3 star review because of poor communication. Once I get the car I'll update the review.

Awesome Service! Great Selection! Great service department and fair prices! Friendly staff and good…read moreprices

Stay away. I went to test drive a car. Pulled over to call a couple local mechanics for a…read morepre-inspection. Both denied doing it bc of this business. They argue and slander the mechanic's character and opinions of what needs to be fixed. When I returned the vehicle I said to my quite nice sales guy it wasn't going to work. He asked why. I said the above. He wanted to know which mechanic. I said no way. Upon driving out the mgr approached my car. Said he just wanted to clarify what I said, that he didn't want to argue. I shared my experience and why I was moving on. Then he insisted I was there to argue. Why would I drive 2 hours to argue?! When I started to roll up my window he said Go F yourself. You Fing B. Nice. Great leadership. Stay away!

Took my car in Monday with a light about camera. Debbi Stanley was excellent to deal with from…read morebeginning to end. Kept me informed, got shuttle for me n got it done fast. The whole time dealing with her was a pleasure did not feel pressure or anything. Had gone away from getting oil changes done there because not good experience. But after this will give them another try. Keep her please! ​

Reached out Hanlee's online to purchase a new 2025 Sentra in February 2026. Discontinued body style…read moreplus Nissan had some decent rebates. The quote I got back was a joke. Whatever decent discount they were giving was offset by the over $2000+ in nonsense add ons they added to the quote. I think it was a gps system, vin etch & door guards? I asked them to remove it as I wouldn't pay for that nonsense. They refused so I ceased contact. This is just another dealership trying to take advantage of buyers with overpriced add ons they don't want in order to increase their profits. They then proceeded to text me, call & email me several more times to try & convince me what a great deal they were offering & to come on down for a test drive. One of their texts actually arrived right in the middle of me signing the purchase documents on the Sentra at another dealership that was willing to sell without the BS add ons. Lol!

Jonathon was an amazing salesman for my car purchas! He was very knowledgeable about the car, as…read morewell as the business part of the sale. Jonathon was very nice to work with, and I definitely recommend others to experience his easy, reassuring personalit.

This place is very professional and reliable. They helped both me and my friends with service, body…read morework, and detailing, and the experience was great every time. Ali is truly a professional--he was extremely helpful in arranging everything, explaining the process clearly, and providing fair and transparent estimates. Pricing was reasonable, and the overall service exceeded our expectations. Highly recommend!

Very good responsive and personal service at Hanlees by service agent Germañ Franco…read more Germañ was very helpful with my elderly father and even did a review of the services parts and warantees ensuring appropriate charges and services. Germañ Franco is also a very nice guy.

These people have horrible customer service and integrity. Took my car in for a Mass Airflow sensor…read morereading and left with a hole in my engine. I've tried multiple times to reach out to the owner in the past 2 years and have heard nothing back.

I needed some specs on a 2015 Mazda 5, seat height from ground. I am disabled and needed to know…read morethis to see if I could easily get in and out. I phoned, and they were VERY helpful! She went and took photos holding a tape measure up next to the open driver's door and, and emailed them to me a few minutes later! It is in the ballpark, so I will now add that in my search! Davis is a bit far from me, but if you are near there and need a used car, they seem very helpful!

We purchased a 2017 Chevy Cruze in June 2025. Since then, we've had multiple issues. I now believe…read morethe other reviews saying codes were cleared to hide problems. We also bought an extended warranty and were told it would cover repairs, yet I still paid over $850 in August/September to fix sensor issues that caused the car to stall while driving. I've now discovered the car had two different size tires and all four are cracked. Clearly, there was little to no quality control before this vehicle was delivered. The most upsetting part is that this car was for my twin teenage daughters. I needed something safe for new drivers, but between the tire problems and sensor malfunction, this vehicle has not been safe at all. I do not recommend this dealership unless you know cars very well and can thoroughly inspect any vehicle yourself before buying.

Edd and Peter are the most professional people I have came across so far in the Davis area buying…read morea used car they know their product, at a good rate affordable for everybody respectful easy To work with

Bought a 2019 Ford Escape on Christmas Eve 2025 for my son as a Christmas present. Was told it had…read morea "clean bill of health." Literally two weeks later the car stopped WHILE driving. We were able to the car to restart but it was making a strange noise. On the way to mechanic, the car died on the freeway. Never turned back on. Had to have it towed. Mechanic inspected it and it needs a new transmission. When I called to inform the business and ask for the carfax report Ed answered and said "oh that's weird." That was the extent to his response. Beware, save your money and shop else where. I wish I would've read the reviews before purchasing because this seems to be the norm around here