Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Izees the owner of his Auto repair shop is truly fantastic & I've had 5 repairs to my 2017 Rav 4 LE…read more& it runs & ride like new off the showroom & at a fair price on the repairs FACT ! 7 stars & he is a well groomed service tech K & you can't go wrong at in & out automotive Service & thank you Paul Dziewit Rav 4 Vehicle owner. :)

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

Fantastic service!! Called and scheduled a oil change. In and out within 30 min. While this may not…read morebe the typical time frame, depends on how busy they are like any other place, they accommodated me. I greatly appreciate you all there! I will be back with my other vehicles.

DO NOT TAKE YOUR CAR HERE. THEY DONT CONTACT CUSTOMERS TO MAKE THINGS RIGHT EITHER AFTER THEY WRONG…read moreYOU. I took my car here 8 months ago when my car wouldn't start. Looking back my first thought should've been to change the battery first. However the mechanic spot said the battery was fine and assured me it was the gas pump even though they checked the gas pump months prior and got a piece replaced then. They finished servicing my car then gave it back. A week after my car stopped again. Got a locksmith to jumpstart it then got a new battery and the car finally started running. Fast forward to now I've been driving a lot and realizing the same symptoms as before when I took my car there are starting to occur again showing that I need a new battery such as, faulty gas reading, not reading key fob, etc. Im sure the car will stop running if I don't change the battery soon. These were the reason the Mechanic Spot decided to change my gas pump instead of telling me to get a new battery. They pretty much extorted me out of 1000 dollars on parts my car didn't need, it just needed a new battery. They lied about car repairs that I didn't need and didn't solve the actual problem. Then held my car, giving me the wrong time for final pickup causing me to miss work and money I needed at the time. I tell this story to say this. THE REPAIR SHOP ON DICKERSON ROAD THAT GOES BY "THE MECHANIC SPOT" IS THE WORST PLACE POSSIBLE TO TAKE YOUR CAR TO. UNEQUIVOCALLY. TRUST ME.

Crooks. They told me I needed a $3,800 rebuilt engine. They even showed me bogus compression…read morereadings. Luckily, I did my own compression readings before approving the work. It turns out all my car needed was a $30 coil pack. That was about 5 years ago and my car still runs great. Just a couple months later, there was another incident. I was willing to give them the benefit of the doubt from the last bad encounter and say they made an honest mistake. But the next visit confirmed that they are definitely out to screw their customers. My other car needed a control arm and their quote was unbelievably expensive. I told him there was no way I was paying that amount for a control arm. He then wanted me to pay his exorbitant labor cost after giving me a ridiculous quote. I'd urge everyone to stay away from this place.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

Greg and his crew are the very best. Honest, fare prices and know what they are doing. I cannot…read moresay enough about how pleased we are with the work that was done. Greg put an AC on our 1969 Camaro and gave it a good going over. Greg is your guy if you drive a classic and want it fixed right.

Greg got me in quick... And did an excellent job in an extremely timely manner. Kudos!read more

I experienced excellent service and communication working with Mike! It was clear he was committed…read moreto getting to the root of the issue with my vehicle and did not want to take any unnecessary expensive steps to fix the issue. As a woman I felt only respect and professionalism from him which is more than I can say about many other experiences I've had at other auto shops. I will return here for future service.

The gentleman that spoke to me about my car was professional but the owner Primm was not…read more I visited Primm's Auto for just a simple diagnostic - but left with more than what I asked. My car, that I have had for a year to 14-months was making a rattling sound - that's it nothing more or nothing less. My late father was a mechanic so I do keep up with maintenance on my vehicle. Due to me not having a ride I had to sit in the establishment to wait for my service to be completed and as I waited I witnessed the owner conversing with his employees about the customers. I'm assuming these were regulars because of how comfortable with each other saying certain things but as soon as they left he made the statement "That's why I do not like black people" and Primm is an African American man. I should have known then that this business looks as people as just a source of income (mainly elderly people or women he assumes has no automotive sense) After getting told the results of my diagnostic I was quoted with a job to fix it of $1300 to fix a water pump and timing belt so roughly $1100 in labor for a part that costs no more than $200. After I declined due to the (what I believe) unjust price I paid $108 for my diagnostic and was given my car back. I am writing this review in my car that just received back and my vehicle is somehow low on oil (never had any leakage whatsoever). My cars RPM is jumping to 4, idling heavy, and I cannot accelerate and the response I was given was that my car's performance just so happened to decrease after letting them look at it and as they told me before to get it fixed or my cars engine will fail soon. If you are a native of Nashville - this business is the Car Concepts of automotive repair/service. If you aren't do not go unless you are friends/family of the workers or else you will be spending thousands or getting a new vehicle all together. Happy holidays

I have been coming to H&H for the past 3 years. It is, and I can't stress this enough, the best…read moreautomotive repair shop in Nashville. I come here for the usual oil change and other miscellaneous things. They have capable technicians who do great work. Get straight to the point, no upselling, no useless banter, just get the job done at a reasonable rate! When I come here I know I am not being tricked into buying ten other things that I don't need and that they will do right by me. That's what I love about them and will recommend them to anyone in a heartbeat.

Best auto repair shop I've ever found, anywhere. No matter my vehicle, these guys are honest,…read morefriendly, and do right by me.

I am so happy with the service I received at this shop. I was in town for a wedding and my check…read moreengine light went on. I wanted to make sure it wasn't anything serious before I drove 10 hours back home. David put my worries at ease and gave me some good advice! He was kind, informative, and funny! I would highly recommend this shop if you're in the area. I was able to come by day of and get my truck looked at. It can feel pretty daunting to find a trustworthy mechanic in a city you're unfamiliar with and David is the real deal!

Our car overheated in downtown on vacation. Found this place doing a search on phone. Drove over…read moreand they took great care us! Got us back on the road. We went back the next day and had them flush and fill the car and double check it over. Best service ever !

These guys are amazing. I went in on the referral of…read moreanother company and thought they would try to get over on me. They saved me thousands of dollars and headache and I returned the vehicle to seller. Looking for an honest and old school feel with caring mechanics. This is your place. 10/10 would most definitely recommend.

Brought my truck in for yellow engine light and paid 160 for a diagnostics the came up with lots of…read morethings I did not really need fixed like my rotors and brakes and wires and plugs but my plugs and wires were only a year old. Anyways near 4000 dollars of repairs they suggested and not one dealing with my engine light ?? 1 star, Not even a suggestion on how to get my engine light off. Clerk told me take it back to nissan where I got my tune up then mechanic who brought my truck told me not to. Im really confused still dont know what to do about my truck

Lemme tell ya, I just stopped by Nashville Pro Auto Repair to get an oil change right before the…read morebig Thanksgiving trip. I mean, it was gettin' real close to the time they shut the doors for the day, but you know what? It didn't make a lick of difference to 'em. Jose and his crew, they just smiled and went right to work on my truck. They didn't rush it one bit, just took their time and did it right. I mentioned I was fixin' to hit the road for a long drive, and those fellas, they went above and beyond. They gave me a free multipoint inspection and checked all the fluids, the tire pressure, the whole nine yards, made sure everything was just perfect for the trip. The price was more than fair. You just can't beat honest work for an honest dollar. I'm stickin' with Jose and his team for every bit of maintenance or repair my old pickup needs from here on out. If you're lookin' for good people who do good work, you need to bring your car on down here. I highly recommend 'em, no doubt about that.

Our vehicle was towed there. Before we could pick up it they sold it and will not be of any…read morefurther assistance after months of trying to get it sorted out.