This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

This is the best place to go to with any car troubles! Joe and the rest of his team were so…read moreefficient, communicative, and helpful when I had to bring in my Jeep. I'll be recommending Phoenix Auto to everyone! Thank you again!

I have been a Woods Garage customer for over 45 years. It is one of the few independent garages…read moreleft in Nashville. They have always been fair,quick and offer good advice when needed. Even though I. Now live on the other side of Nashville I still take my car to Woods!

I don't leave negative reviews, but my experience with Carl Woods Garage was disappointing enough…read morethat I felt compelled to share it. After my car wouldn't start, I had it evaluated at another shop, where I was told the starter and head gasket were problematic. Because they couldn't perform engine-related repairs, I had my vehicle towed to Carl Woods Garage for further evaluation. When Frank called me Monday morning, his attitude was noticeably dismissive from the beginning. He explained that they would need to perform their own diagnostic rather than rely on another shop's findings, which I completely understood and agreed to. At no point was I informed of the diagnostic fee or that the diagnostic might be unable to proceed without first paying for a significant repair. Later that day, Frank called to tell me the starter needed replacing and that I would have to pay over $500 for the repair before they could continue evaluating the vehicle. Given that another shop had already raised concerns about a potentially serious engine issue, I was understandably hesitant to spend that money without knowing whether the car might need repairs exceeding its value. When I asked whether they had identified any other issues during their initial evaluation, Frank repeatedly dismissed my questions and responded with condescending analogies rather than providing straightforward answers. I completely understand that certain problems cannot be diagnosed without a running engine, but I don't think it's unreasonable to want clarification about what was inspected before committing to an expensive repair. After initially agreeing to the starter replacement, I was then informed that they were short-staffed and would be closed the entire following week for vacation. Since I couldn't risk being without my vehicle for potentially two more weeks, my husband called to explain that we would need to have it towed elsewhere due to time constraints. When my husband arrived to retrieve the vehicle, Frank demanded payment for a full diagnostic fee that had never been disclosed to me beforehand. My husband questioned what the fee covered, considering we had only been told what the previous shop had already identified and had specifically been informed that further diagnostics couldn't be performed without replacing the starter. Rather than explaining the charge professionally, Frank became argumentative and condescending, even asking my husband whether he had a job, apparently insinuating that we didn't understand that people deserve to be paid for their work. Frank refused to release our keys until the fee was paid. My husband ultimately paid, and Frank stormed out of the shop. To be clear, we have absolutely no issue paying technicians for legitimate work performed. What we take issue with is being charged an undisclosed fee for an evaluation that couldn't be completed, receiving no additional clarity about the vehicle's condition, and being treated disrespectfully simply for asking reasonable questions. I understand that diagnosing mechanical issues can be complicated and that repairs sometimes need to happen in stages. However, those limitations and associated costs should be communicated to customers upfront, not after the fact. The most disappointing part of this experience wasn't even the money. It was the complete lack of professionalism, transparency, and basic customer service. I would not recommend Carl Woods Garage based on this experience. Customers deserve to understand what they're paying for and to be treated with respect when they ask questions.

I don't wanna let the cat out of the bag for fear that they will change. I can't believe this level…read moreof honesty and kindness and integrity still exists in this day and age. I have found an auto mechanic I can trust and will use for the rest of my days. I could not recommend them any more highly. Go and tell friends.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Did not get any work done there long story. They were very…read moreprofessional,knowledgeable and helpful with advice which I liked very much

I don't know how long they have been in business. They repair the transmission in my 53 Buick in…read more1965 and it work fine. Made several trips from Nashville to Louisville in 1966.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

Came to fix my rear control arm, ran over something on the freeway, such great service! Timely,…read morequality and not overpriced. The owner is super knowledgeable and friendly, A MECHANIC YOU CAN TRUST here in Nashville-no brainer if you need anything done!

The shop I had gone to for years let me down and someone recommended Hillsboro Village Auto…read moreService. I work in the village so it was very convenient. Gosh I wish I had been going there for years! Brent was so kind he got me in right away and had me out by lunch. The price seemed reasonable and the car drives beautifully now. They're my new Go-To 10/10 recommend

We had car trouble on the highway and weren't familiar with the area. We found Hillsboro VAS and…read morecalled to see if we could get the car in. Everyone was friendly, honest and very helpful. They had the car fixed in under 2 hours and everything was very affordable. If you find yourself in need of car work you won't go wrong here.

Greg and his crew are the very best. Honest, fare prices and know what they are doing. I cannot…read moresay enough about how pleased we are with the work that was done. Greg put an AC on our 1969 Camaro and gave it a good going over. Greg is your guy if you drive a classic and want it fixed right.

Greg got me in quick... And did an excellent job in an extremely timely manner. Kudos!read more

They care for all our cars, from Mini, to KIA, Mercedes, and Toyota!…read more We will be with them for a long time!

Trustworthy, honest, reasonable shop, which is very hard to find. I'll be back without a doubt.read more

Amazing service. Armando kindly helped us out with a last minute fix on our rental car. Cannot…read morerecommend them enough.

I rolled into Nashville from Western New York at about 5:30pm on a Friday in my 2018 Honda CRV and…read moreit started making AWFUL noises. I was not thrilled. I quickly googled auto repair places that were open and would have Saturday hours because I was supposed to drive home by noon on Monday. Tire Discounters fit both of those criteria and *bonus* was within walking distance of my hotel. I called and asked if they could do a quick safety check. They were polite and said absolutely. It's a good thing I went. Front and rear brakes, calipers, and rotors as well as the outer tie-rods and sway bar links had all decided to go at the same time. Armando - the store manager- was kind and showed me the damage. And bless him, they had to go all over Nashville to source the parts and get them put on my car in time for me to leave exactly when I needed to. They went above and beyond, for sure, and helped me save as much money as I could on such an extensive, unexpected repair. I cannot recommend them highly enough.

Dog shit service. Told me to show up at 12 for pre purchase vehicle inspection. Drove an hr. Then…read morego told they didn't have the scanner cuz an employee just left with it.

Took my vehicle in for bearing replacement x2 in front. Found out only one side was replace and…read morehardware on other side was spray painted to look new. After over $3000 of front end work the front end vibrated terrible. Took it back and asked for them they said nothing was wrong. I asked for a front end alignment and they said the 8 month old tires were too worn (they werent). Ended up taking it to another shop and another 1300 to get it fixed (with a free alignment). Don't know if this was because I was a woman but I am mighty disappointed.​