Monitor these people. You will schedule services and pre-pay for them. Then they will come and not…read moreperform those services and perform the others poorly. The cleaning team will then try to slip out a door quietly leaving without checking in to see if you are happy. There is also NEVER a team member who speaks English on the cleaning team. So it is always very hard to communicate on the day of the cleaning appointment. When brought to the attention of a co-owner said co-owner will gaslight you with a fake order form and insinuate you are not being honest about what you ordered and PAID for in advance!! Pictures attached to support my claims of gaslighting and the poor cleaning. I will agree the co-owner wanted to send the team back to fix a bad clean job however as you see in his gaslighting email, he still insinuates I didn't order and pay for additional services that were not rendered. Thank goodness I still had my original confirmation of what was ordered and paid for. I don't know about you, but I refuse to allow people in my home who insinuate I'm lying. After actually doing their research they DID find I actually ordered and PAID for services not rendered. Maybe they should have researched first and not insinuate. That would have saved a client and this BAD review!! We had paid $370 for the cleaning. Pictures attached show they couldn't even dust properly. The house still needs cleaning after they left. I only requested to be refunded for the services I paid for that were not rendered. The co-owner on his own accord ended up refunding the entire cost and then whined to me about how his workers did actually work. Well then Josue don't refund the whole amount. Nobody asked you to do that and then play poor me. I don't know what's gone on with this company but we are DONE and we can no longer support or refer to Ana's Cleaning. Edit to add after Ana's reply: We didn't fire you because of 1 cleaning mistake. Though we found the cleaning to be done very poorly. We fired you because your business partner choose to not believe a client (who was correct by the way) and expressed that in a way that came across as insinuating that I was wrong. Instead of doing the right thing first and INVESTIGATING what exactly happened. That's why we fired you and that's why we are leaving a bad review. Josue needs to be retrained on client customer service.

I've used Ana's cleaning services once last year and I never got around to writing a review. I…read morescheduled for them to come last Friday but 5 minutes after they arrived, the power went out due to the rain from Hurricane Ian so they obviously weren't able to clean. So they got me on the phone with the scheduler and they were able to get them rescheduled to the following Wednesday. They showed up on time at 830am and didn't seem to mind that my cat and dog weren't crated. I think they liked my dog a lot. I work from home so I stayed upstairs in my loft area while they worked. They got done with everything in an hour and 45 minutes which was great timing as I needed to present in a meeting at 11am. I added baseboard cleaning and oven cleaning and they did a great job. I think some of the baseboards were missed but it's not noticeable. My oven hasn't been this shiny since I first got it. I decided to sign up for a recurring monthly cleaning. I really enjoy getting my house deep cleaned and me not having to be the one to do it! I really love that they made my paper towels look cute, left a card with the names of the ladies that cleaned my house and gave me a cleaning rag!

They consistently go above and beyond to do great work. Little things like making sure to complete…read moreclean the dishrack and vacuum the shoe closet show that they are dedicated to doing a great job each time. Pricing, scheduling and overall communication are great! Highly recommend!

Emma and her crew(s) are top notch/completely professional cleaners, who always go above & beyond…read more They are incredibly polite and astonishingly efficient. The *only* time we had an issue Emma - personally - handled it very next day & was very apologetic. She/they are also excellent communicators, who reply very fast. Would STRONGLY recommend for any/all your cleaning needs/wants.

Wow! I've hired cleaning services in the past but Bonita and her staff went above and beyond. The…read morefirst time I hired their service was when I was moving out of an old apartment and they did a phenomenal job cleaning every single room. The most recent service was for organization and cleaning... it was WELL WORTH IT. True custom maid will be my cleaning service bi-weekly and I'd recommend to friends, family and any Yelpers wanting friendly and thorough cleaning

This is the second time that we've used True Custom Maid cleaning services and we have been very…read moresatisfied with them on both occasions. They are very professional, courteous and thorough. After scheduling the appointment, they followed up with us to confirm the appointment and to get more information on our cleaning needs. They performed a deep cleaning and tackled everything from cleaning the appliances to cleaning baseboards & window seals, all for a reasonable price. I was so blown away of the outcome and we will definitely continue to use their services.

Highly recommend Triangle Precision Cleaning! The team was punctual, professional, and left my home…read morespotless -- even cleaning details I usually miss, like baseboards and under furniture. They brought their own supplies, worked efficiently, and made everything shine. Friendly, thorough, and trustworthy -- and surprisingly affordable for the quality. If you're thinking about hiring a cleaning service, give them a try!

I needed basic cleaning like mopping and vacuuming but also.needed a deep clean on 2 bathrooms…read more Tamika did an amazing job getting into all the corners and hidden spots. She checked with.me frequently to see if I was satisfied with the work.

1 Bedroom apartment was cleaned out. It was done perfectly. The price was reasonable with a 10%…read morediscount. I've also hired her to clean out my 2009 honda civic which was infested with Bees. Also was very pleased with how the car turned out. Will hire again in future.!

My house looks amazing. They throughly cleaned my entire house; hardwood floors(hand scrubbed)…read morebaths, windows, blinds. My kitchen is spotless. Their attention to details was great! The women were warm and friendly and extremely hard workers. The price was reasonable. A relative of mine came by afterwards and was so impressed with the job, they wanted Daisy's contact info. I highly recommend.

My home is sparkling clean (every nook and cranny) after a deep clean from Daisy's Cleaning…read moreSolutions. Not only did they manage to meet my last minute request, but Daisy and Jorge did a quick walk through two days before to provide a fair estimate and capture all my requests. They were incredibly warm and professional and were on hand for cleaning day. The ladies did an incredibly thorough job and were so kind to our pets.

Since moving here 3 years ago, I've tried a number of housecleaning services. Lara Maids is by far…read morethe best! The business is easy to work with, their charges are reasonable, and they were able to schedule a cleaning right away. The cleaners came, they worked steadily and cleaned my house until it shone! They were respectful of how I wanted things done and asked questions as needed. They were pleasant and quiet and worked hard. I am so happy to have found Lara Maids! Thank you!!

I cannot sing enough praises for L & Y. My house is so perfectly spotless every time they clean. I…read morewant to cry tears of joy every time. I tell anyone who will listen that if you need housekeepers this is the only way to go. They are professional and polite. Thank you L & Y for all you do. Don't sleep on them you'll regret it!!