Unfortunately, there is no 0 stars. This is by far the worst Starbucks. This is my second time…read morehere, yesterday the order was incorrect, and today's adventure didn't fare any better. It is far to busy and understaffed. Despite the friendly attitude of the staff their ineptitude at providing a correct coffee in a timely fashion left not only myself but many of the other patrons scratching our collective heads in dismay. There is a delightful cafe and coffee shop right beside the Starbucks. I should have checked it out instead but it wasn't open yet.

I probably frequent this place for my coffee more than any other. Why? I do like the consistency…read moreof great customer service, good coffee and not really that bad - food & treats. Always parking, good access & quite a nice patio make this my go to Starbucks.

I had a very unfortunate experience today at Starbucks. I saw a new iced apple crisp beverage and…read moreordered and extra large. When I received my order the drink was a large. I then told the barista that I ordered an extra large as I always do. The barista who i spoke with identified herself as 'breanna' and immediately started to get angry with me. She said that I got a large because they only have a large for that beverage. I said that was ok but that I would not have ordered it if it was only a large.( my usual order is a extra large cold brew). I asked breanna what she could do about this as I was in a rush and had a work appointment shortly. Breanna again said that it was normal to give a smaller beverage than ordered and that this beverage only came in large. Having been to starbucks from China, England all over the USA, Toronto etc I was very surprised at her attitude towards me. Generally starbucks has excellent service. I asked to speak with a manager. Breanna told me that she was in charge until tomorrow and that I could come back then. I told Breanna that I was too busy for this and would just like my money back and to go. Breanna then asked to take the beverage from me. I was surprised as I wanted to leave at this point. I told Breanna that I needed something as I had to leave. Breanna then said that I sounded like I was trying to obtain a free drink. I was shocked that a store employee would say this to a customer. I am a great customer at starbucks and have been for over 10 years. I invite starbucks to review my payment history. I have been a gold member for 10 years and have almost never received a refund (as their has rarely been a need). I do not know why this happened. I always thought they trained starbucks employees better than this however I can't confirm that my ethnicity was not a factor in breanna's attitude. At this point nothing short of a sincere apology would make this right.

They just renovated this Starbucks and they did a GREAT job. The indoor sitting area is very nice…read more The outside Patio is on both the South and North sides of this location....LOTS OF SUN ON THE SOUTH SIDE!!!

We went there on a Saturday morning. The staff were friendly…read more Their drip coffee is high quality and smooth. They also have nice loose leaf tea selection. We ordered two breakfast bagel sandwiches; they were tasty and fresh. We'll definitely come back.

This is actually quite a cute, neat little coffee shop. I've been in and around the Varsity area…read morecountless times and never visited this place. I was happy I stumbled into it one afternoon when I was shopping. It's a fairly average place with the regular coffee and pastries you'd find at other places, but has more of a homemade feel to it. It has a nice atmosphere to it with interesting pictures of coffee-related designs painted on the walls. They have these nice chairs with coffee imprints on the back... just thought they were cute! The workers of the place were all so cute and friendly. They all had such welcoming faces and seemed excited when I came in. The place wasn't dead, so it couldn't have been due to boredom. They just seemed like good people who enjoy what they do. All the pastries and goodies looked so delicious and fresh. The prices aren't outrageous for the amount of food you would get. There was this yummy looking pie thing that I'm kicking myself for not trying. Next time, I guess. They also had an assortment of sandwiches for lunchtime to choose from. I really enjoyed sitting in this place enjoying a cup of coffee. It was a good afternoon... and I even got a second coffee to go!

Jazz concert was great. Latte good. Service was good. Nice vibe with bookstore that looks like old…read morelibrary next door.

They have artwork for sale and at one point had instructions on the wall to pay in cash for on-site…read moresales. Upon arrival to purchase work, a different barista had no idea what was going on. They called the owner. The owner said they have nothing to do with the artwork, despite them getting a commission of the art sales, and confirmed the art was not there... Despite the artist having personally dropped their art off for sale purposes and was helped by a Barista on where to put their work for storage until a sale was made. TopDown... These people don't know what's going on. The team of staff obviously don't communicate well and aren't on the same page. It's a shame when wanting to support local artists and a local, independent, business gets in their own way as well as the artist's. Not to mention a complete waste of time and money venturing down there only to be met with such unprofessional service.

The fresh fruit bubble tea drinks are awesome! As other reviews have mentioned, you can mix up to 3…read moredifferent fruits/flavors with no additional charge. We got a kiwi/avocado and a taro, both of which were delicious. Tasted very fresh and the taro root tasted earthy and more like true taro root (I would imagine) than other boba places I have been to. Drinks were made to order after we put the orders in and were ready to go quickly. They also have daily lunch specials (most of those are meat-containing and we usually eat vegetarian) but the value for those looks good. Small shop wedged into a corner on the street with several other boba places in the immediate area - don't miss out! Would definitely come back here if in the area again.

I got the wheatgerm milk tea. It was tasty but not wow…read more Everything was made fresh upon order. My sister go the bubble waffle. I ate about half of her bubble waffle. It tasted very delicious. Hi Tea is super small. It has been around for a long time. Even before Chatime. They have takeout food as well. They have a lunch special every day. I highly recommend getting that. I will definitely go back for their bubble tea or bubble waffle. It is located in an area surrounded by 6 or 7 bubble tea shops. Hi-Tea along with 3 other neighboring bubble tea stores open late.

Great place to get caffeine lift. The coffee was delicious. The banana bread was moist and…read moredelicious.

Not sure what all the hype is about to be very honest. Coffee was very mid tasting. The servers…read morewere not friendly. There was a line that moved quickly but overall not a great experience and we won't be going back. The ambiance is vibey with limited seating. I got their chocolate latte and I had difficulty finishing it

Finally, a great place to have some milktea!!!…read more After dinner we decided to drop by Coco and try out their milk tea and plain tea with bubbles. Service was good, tons of staff and our orders came out quick. My brother ordered a mango green tea with bubbles and I ordered a matcha macchiato with bubbles, both had regular sweetness. And I seriously love it! I was already full from dinner, but I finished up that milktea as quickly as I could. The location itself doesn't have a ton of accessible parking, as there are only some at the rear, but it's totally worth it. The cafe is very clean and cute, which is such a great spot for families and couples. We will definitely be coming back as this just gave me real bad cravings for milktea. Made me remember how much I was addicted to it when I had it in the Philippines!

They changed their cups to paper. Not the same experience and can't see what's in the drink anymore.read more

Woo!!! a Gongcha in Canada! And I have to say that the menu selections is a lot bigger than I…read moreremembered it to be compared to The States. Despite that, I still went with my usual Earl Grey Milk Tea w 3J ($6.50). Delicious as always.

Standard boba chain where I have been to in the Bay Area. Reminds me of McDonalds regarding…read moreconsistency of their milk tea.