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    David's World Cycle

    4.0 (3 reviews)
    Open • 10:00 am - 7:00 pm

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    4 years ago

    Helpful 1
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    2 years ago

    Walked in and no one asked to help me or acknowledged me so I left after five minutes.

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    3 years ago

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    Retro City Cycles - This was the day I picked it up. The cross bar is what they loaned me in order to get it home safe.

    Retro City Cycles

    (46 reviews)

    $$

    Ivanhoe, North Orange

    It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

    In the beginning of December, I found a Velotric E-bike online that I liked but I didn't want to…read morewait for shipping and then still have to get it put together. I saw that this shop was a Dealer for Velotric so I called here to see about the bike. Julian answered the phone and was so kind, patient and helpful as well as everyone that I've encountered here. The owner told me that she did not have my bike in stock but she already had some on order, one of which was the small size that I needed and they would be in shortly. She honored the online price that I found the bike for, gave me a discounted price on shipping and included the assembly. I was thrilled that I had my bike in time for a trip that I was going on. When I picked up my bike, they made recommendations for the carrier and loaned me an apparatus to make it safer for me to transport the bike home. The customer service at this shop is wonderful. I recently had my bike in for a quick check and tune up which was a courtesy of the store, again with Julian offering his warm and knowledgable service. I would highly recommend this bike shop!

    REI Co op - Putside

    REI Co op

    (78 reviews)

    $$

    We recently visited the Winter Park REI again as my wife needed to get some comfortable shoes…read more Diana kindly assisted us and was one of the most informed and most competent and professional REI associates we've ever experienced. She was also an amazing listener asking for feedback, and she was very patient in finding the perfect shoe for us. Diana also actually took time to measure my wife's foot in the old style way taking nothing for granted. My wife checked out several different brands and finally landed on the Brooks adrenaline GTS . Diana's definitely a stand out in the REI and good customer service world and we are definitely going to her and REI on our next pair. A++ Experience

    This is a review of the bike shop. Holy cow where to start with this place-I moved from Oregon to…read moreFlorida. In Oregon, I always used REI for my e-bike service. In Florida now and I got a new e-bike. I just wanted street tires and tannus armor installed. I called REI Orlando three weeks ago to check on service and they said no problem, they could do that. I called again yesterday and I was told the same thing. They could do the service and to just bring it in and the shop opens at 9am. I brought the bike in at 9:15 and was told the bike shop was open but the guy that does the service didn't come in until 11. What? How is the bike shop open with no service?? I filled out the paperwork and was quoted 45 dollars for the tire swap. I left the bike and was told the shop guy would call at 11 regarding the work. I got a call at 11:05 and was quoted 270 dollars! I was also told "we don't work on e-bikes that we don't sell in the store but I will do it just this time." According to REI's corporate site this is not true. I was stuck at this point so I agreed on the price. I was told one hour and I would get an email saying to come get it. 2.5 hours later I finally called. The person on the phone went back to check on the bike and then came back on and said "what bike is it?" I said the e-bike getting the tires changed. He said, "oh the motorcycle!?" I said, no, it is an e-bike with pedals and no registration. He said. Ok the MOTORCYCLE is ready. I went into the shop and the bike shop guy seemed upset. He said, 'don't bring it back. I won't work on it again." Okay, sorry for spending money at your store. He then said "this is a moped and his bike stand could barely lift it." Oh please. I couldn't believe how rude they were after they agreed to the work and I just spent all that money. So sad I loved REI bike services in Oregon. Guess I'll find a better shop here in Florida.

    David's World Cycle - bikes - Updated October 2026

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