I absolutely dread dress shopping. However, Jo-Nathan made the entire process so much easier! I came in on a Wednesday at 4, and Jo-Nathan asked right away how he could help. He more than willingly pulled out several dresses in my size and helped me lace/zip some of them when needed. He gave me good honest feedback and was a good listener when it came to my preferences and concerns. If you're like me, who needs help deciding, I highly recommend Jo-Nathan. Other employees were also very attentive and helped me when Jo-Nathan wasn't around. If you can come in at 4 on a Wednesday, you will be attended by the best employees. I unfortunately did not take a picture of the dress I chose. read more

David's Bridal - Dress browsing - Bridal Near Me - Austin, Texas

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when i first walked in i was immediately greeted by, Wilma, she was very warm and accepted me in even as a walk-in. she was already taking care of another bride however she told me to browse and she will be right with me. i found two dresses and she immediately said i see the pattern you're going for, is there anything else you like or dislike so we can help you find the one. during the try on session she was juggling multiple brides and still managed to ask me if i needed any help and told me that if i need anything to ask for her and still picked the dress options that could fit me best. she was super informative during checkout and she outright is the best employee i've ever met at a david's bridal. read more

David's Bridal - front of my dress i said yes too (like i said not in my size so we had to order it online) - Bridal Near Me - Austin, Texas

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Popped in to see what ready-to-wear options they had for my friend who was searching last minute for a dress to wear the next day to a black tie event. While she had some options at home , it was clear she hadn't found the perfect dress just yet. We were greeted and pointed a section of dresses to peruse. It was clear when she came out of the fitting room, she found "the" dress! It was perfect, but you could tell it had been tried on a bit as there was some loose beading, a small repair that needed to be made and possibly straps that would need to be adjusted. The good news is it was a great price! I'm writing this review because the alterations team really went above and beyond very quickly to ensure that she walked out with a dress that was in perfect shape for her to be able to wear the next day. I believe his name was Marshall. He was able to quickly make the repairs, check the beading to ensure everything was tiptop and even had her try it on again to ensure the straps were at just the right place and that every detail was perfect. Wanted to share this experience as it allowed my friend to find just the right dress to feel amazing at her event. read more

We've been in several times, and every experience has been wonderful! The stylists truly listen and help each bride find the perfect gown, even suggesting unexpected but beautiful options. Jesslyn helped my daughter-in-law find a dress we absolutely love, and we can't wait to see her wear it on her special day! read more

The service was great from the time we walked. They asked us what we were there for and told us that they would help us in a bit. We didn't wait long. Marenna, was a fantastic, friendly, helpful, and kind person. She asked the right questions, which allowed us to seek the necessary assistance in finding the ideal dress for my daughter. We really value her time and effort she put in helping my daughter find the dress she wanted and said, yes to the dress. I would recommend her to anyone that is looking for a dress. She should get a raise or a commission. read more

David's Bridal - This photo captures my daughter's joyful expression as she gazes into the mirror, radiating happiness. - Bridal Near Me - Austin, Texas

Went to David's Bridal on 183/Capital of Texas. Was asked if I was doing ok while browsing. Picked out several dresses that could work, took them myself to fitting room. Attempted to try on myself- no one in site to assist with zipping or unzipping the formal gowns. I called out for help several times- no one answered or came. Someone from alterations was passing through & assisted, but he said he had to run back to alterations & couldn't help after the one dress. I tried another- went out onto the floor to find help. Found the manager Alex shuffling dresses on racks. I asked again if someone could assist me with zipping/unzipping/finding alternate sizes (what one would think would be normal customer service) - she continued to argue with me about needing assistance. I went back to dressing room, got dressed to leave- when a different gal showed up "to help"- but I was already out the door at that point. Alex apologized & said she wasn't assisting because she was just cleaning up from a busy day. (That should happen at the "end" of the day- not while paying customers are in the store needing assistance.) Found some nice things that could be potentials- but after that episode of lack of customer service...I'll not be back. read more

Options!! Not one to have to make an appt for a wedding dress, they had plenty of beautiful options that I could try on and was able to make a decision quickly with no alterations needed. Not only were the bridesmaids dresses plentiful and able to accompany friends in other states, one of them also bought some amazing additional dresses! I never thought to consider this bridal shop for general shopping, but I will now! Photo by Leanne Faldyn Photography read more

David's Bridal - Off the shoulder bridal dress - Bridal Near Me - Austin, Texas

Me and my mother went into David's Bridal with our event date being only 3 weeks away. We were greeted with a gift bag and were scheduled with an amazing stylist named Julissa. She understood the assignment and got my mom exactly what she wanted plus a great price. These dresses are great value, gorgeous, and the service was amazing. Would definitely recommend this bridal shop. read more

David's Bridal - Gift bag - Bridal Near Me - Austin, Texas

Service was okay but the arrangement of the dresses on the floor seems to have no rhyme or reason, doesn't seem to flow well. Also way too many fitting rooms which seem small and cramped. Seems they should be larger. And the worst thing that I did not enjoy at all was having to stand right outside the door waiting for my daughter to come out. Not a single chair or couch for any family member to sit on. Did not enjoy that at all. Seems like the entire store needs to be updated/renovated. read more

There's a ton of bridal shops in Austin to choose from- but I highly recommend checking out this location for a fun experience. My friend (the bride) was able to make a bridal appointment the day before. Our consultant was Vanessa and she was helpful and sweet. They have a huge selection here of every kind of style. My friend tried one that was completely out of her comfort zone and it turned out to be *the dress.* The section where you try things on is in the back of the shop but it is very open to the entire store. My four stars mostly reflects that it's not a super intimate experience. They leave appointments and the dressing area open to children and it was a little distracting but overall not too bad. read more

David's Bridal - Bridal Near Me - Austin, Texas

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I had a great time here with my stylist! I had a few dresses picked out when I arrived and she found them for me super quickly and let me browse as long as I wanted. She also listened very attentively to what styles and materials I did and did not like. She did not make me feel bad for the ones I did not want. Most importantly, SHE FOUND MY DRESS FOR ME!! It was not one I had chosen or would have picked up off the rack, but she brought it anyway, and it ended up being the one I bought. And it was SO much more affordable than I could have dreamed. I would recommend every thrifty but chic bride come here. read more

We had an appointment on Monday evening, and didn't have great expectations of finding a dress for my daughter as her wedding is only six weeks away. All of the staff was very welcoming and friendly, but our Stylist, Madalyn, was amazing! She helped my daughter find a dress that was absolutely stunning on her, was within our very tight budget, and we walked out with it that night! Have an appointment this weekend for some slight alterations but looking forward. read more

They have many selections of wedding dresses. They also have so many selections for mother of the bride dresses. They have so many accessories for everyone on your wedding team read more

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I stopped in on a Thursday Afternoon To shop for a dress for an upcoming wedding. I was not greeted, I watched sales associates rush past me to greet other people entering the store. As I browsed there were MULTIPLE associates on the floor and I was never offered help. At one point I had three dresses in hand wasn't offered a fitting room or any help. Disappointed I put everything back, being deliberately ignored left a bad taste in my mouth. I won't be returning nor recommending this store to anyone I know. read more

Jo-Nathan was INCREDIBLE. He was such a huge help to my mom and I in questions, fitting, alteration appointments, EVERYTHING. He was everything you could ask for in a manager of a store. Thank you Jo-Nathan! read more

Amazing deals for formal dresses! This place is not only for women's bridal dresses! It's for all formal dresses too! Their alteration department although pricey was very accommodating and friendly. I enjoyed my experience from buying my gown to having it altered. A+++ experience from start to finish. read more

Julie was so sweet and very helpful in finding my dream dress! Thank you so much we got a dress that perfectly suits me and she was very patient and considerate! read more

PROS: David's Bridal is size inclusive. I have purchased several bridesmaid dresses here and they have a wide range of sizes, styles, fabrics, and colors. David's Bridal wedding gowns are budget friendly. Depending on what a bride is going for, this can be a great thing. Personally, I wanted a dress that was higher quality, and I felt a big difference trying on gowns from other boutiques. DB is a good place to start if you don't have a vision in mind yet and want to try several different styles. CONS: If you sign up for a bridal appointment, David's Bridal will sell your contact information, and you will be emailed/practically spammed by MLM/pyramid schemes. This was infuriating. I came here to shop for my bridal gown with a friend. Maybe I just had bad timing because they were having a huge sale, but my appointment felt rushed. I didn't feel like my consultant listened to what I asked for. read more

Today, I had the absolute worst experience I've ever had in a store. My friend, a bride-to-be, and I decided to visit David's Bridal for a few reasons: to explore color schemes for bridesmaids' dresses, to begin looking at bridal gowns to get an idea of what she likes, and to find a formal dress since we're preparing for an upcoming cruise. We thought David's Bridal would be the perfect place to handle all of this. Upon entering the store, we noticed about five employees gathered in a small circle, chatting among themselves. They all looked at us but didn't offer a single word or smile. While this felt odd, we continued browsing. As we looked at dresses, not one associate approached us to ask what we were shopping for, if we needed help, or if we were finding everything okay. After selecting a few dresses to try on, we attempted to ask an associate if we could use a fitting room. Instead of offering help, she simply stared us up and down. Another associate eventually stepped in and guided us to a fitting room, which, surprisingly, was the only helpful interaction we had during our entire visit. While changing in the fitting room, we overheard a training conversation just outside the door. One associate was explaining to the new employee that the store's main focus is on bridal sales, particularly converting customers to bridal purchases. According to them, non-bridal sales are typically neglected because "bridal is where the money is." This insight made everything clear, but it was still shocking. If any of the 20 associates on the floor had bothered to ask us what we were looking for, they might have treated us differently -- though, in hindsight, that's even more concerning. Feeling completely unwelcome, we decided to stop trying on dresses. We carefully hung the dresses back exactly where we found them and quickly left the fitting room. As we exited, more associates just stared at us without offering any assistance. Though we may look younger, we are both almost 30 and we were hoping to find a store we could trust for such an important occasion. Unfortunately, after this experience, we will never return to David's Bridal, and I believe this needs to be addressed by corporate. If you're interested in learning more about what happened, I'm happy to provide the exact date, time, and the outfits we were wearing so you can review the store's security footage and see that not a single employee offered help or made us feel welcome. read more

I just visited the David's Bridal at 9607 Research Blvd #650 and I had to write an amazing review about Jo-Nathan! he literally was taking care of two brides, training someone, and squeezed in helping me find a bridesmaids dress. He is literally amazing, hard working, and so calm. Highly recommend coming here and the bridesmaid dresses this season are so cute! read more

i had such an amazing experience! the store was extremely well organized and clean. Lots to choose from, even a sizable clearance section for budgeting brides! they also had a beautiful quinceanera dress that was cool to see. My actual appointment was a dream. Wilma was so much fun and she was so nice! She really made this a special time for me I'll be completely honest, I went to my appointment not expecting to buy anything and that i would have to go to a million stores to find my dress. This was my first dress shopping appointment and Wilma absolutely crushed it! The literal 2nd dress i tried on was so insanely perfect i was hooked! I bought it and did the bell celebration with my friends and it was awesome! One of the other stylists even gave me a hug which was so sweet HIGHLY recommend the location! read more

David's Bridal - me lol - Bridal Near Me - Austin, Texas

This is for prom dresses. The employees did what they could but clearly not designed for any actual bridal experience. Went to nonchain beutique and the dresses were similar prices and actually had someone working with us the whole time. This is Walmart of wedding dresses shops. Just get court married in stolen napkins from your favorite Italian restaurant. It would save you the disappointment of this place my brides maids said "smelled like farts". read more

Piss poor customer service, bad experience here, don't buy here, they can't even make it a happy experience for a new bride! These people are rude over priced and try to make every dollar they can on alterations you don't need, don't come here! read more

I went to get a bridesmaid dress altered for a wedding I'm in next month. I had to wait a little bit past my appointment time due to a previous appointment running behind. The associate was nice enough to take my dress so I wouldn't have to carry it around while I waited. The associate that helped me do my fitting was so amazing, her name is Luz. She was very open and honest about pricing as we were going through the entire fitting; cost for specific alterations, no refunds on alterations. She even tried to save me a few bucks by asking if I really needed something I was asking for. (haha) She steered me in the right direction when it came to how my dress fit, she asked if I liked what she did, after doing it. She made the experience a great one, I hope you know how awesome you are Luz!!! read more

Sharon was helpful as a consultant. Dressing rooms are TINY and no mirror in them so you have to walk out to try and glance to see yourself and make your thoughts quickly before hearing everyone else's. Would've appreciated more space, a basket or place to put clothes while trying on dresses. Definitely lots of more affordable options but ultimately the dresses look a bit cheaper as well. My consultant was great, but the other consultant was a little pushy as if she's trying to push a sale or certain styles. I ultimately began to feel overwhelmed by the end of it. Not the worst bridal shop, but not the best either. I did appreciate getting to glance at bridesmaid, flower girl dresses, and other things as well at the same visit. Online appointment worked great. read more

I purchased my wedding dress last Wednesday and Blanca was AMAZING in making it a seamless process! I showed her one photo and she was able to select THE dress (which wasn't actually the same one that I originally had in mind). Blanca was FABULOUS and really helped to make everything easy. She helped me find jewelry there and also got me set up with the alterations in the back. You have an EXCELLENT assistant stylist in Blanca! -Thank you SO MUCH! read more

I had the pleasure of working with Kambria & had the best experience at David's Bridal on 1/26/21. The store was clean / organized and followed the covid guidelines but most importantly, Kambria made the whole experience fun & comfortable!! She was seriously my own personal hype woman (thanks girl!) and helped pick out the most perfect veil and belt to match my gown. :) On top of that, she also assisted my flower girl. With her expertise, we found the cutest little dress that has matching lace to my dress!! Thank you for everything Kambria!!! You are the best!!! Also, I wanted to say thank you to the male manager who assisted us at checkout and helped in arranging my dress to be shipped to me (I live in SoCal). I received my dress last week & it was expected to arrive later this month. Thank you David's Bridal, I can't wait to wear my gown!! :) read more

David's Bridal - Bridal Near Me - Austin, Texas

Worst experience in my life and I wasn't even the bride. I've been a bride twice, a maid of honor three times, a bridesmaid in five weddings, and I'm a wedding photographer (for the past 13 years). Never in all my years have I experienced such horrible customer service or rudeness from a sales person. Vanessa cut us off when we spoke, talked down to us and the bride, waved her hand in the bridesmaid's face and told her she wasn't talking to her, wouldn't listen to us, basically told us to shut up, kept the door shut when the bride got into her gown so we couldn't see, and made the bride feel so uncomfortable that we walked out. Needless to say, we did not "say yes to the dress.". Nor will we be returning. We spoke with the sales manager, Jo-Nathan, who was very nice, professional, and apologetic. He and the front desk ladies were probably the only good experience of coming here. read more

Vanessa Forbes! Vanessa Forbes! Vanessa Forbes! Call now and set up your appointment with this wonderful human. She exceeded every expectation we had for my best friends wedding gown search. She was fast, knowledgable, fun, kind, and really took her time to make us feel taken care of. She is next level and you will see what I'm talking about when you call to book with her. She even took some time at the end of the appointment to get us in a reflective headspace to soak up the importance of the moment that was happening. HURRY! She books fast. read more

I'm so excited that my girlfriend is finally set a date for her wedding. It is next year so we had an appointment to go in today's bridal at 2:30. The service was very helpful and we had a lot of the opportunities to try multiple dresses to decide which one we're going to be going with and also to place our order as soon as possible. The pricing was from $175-$250 because we were selecting our own dress style and most of them was on sale. The service representative assistant us by also logging in the details for the bridal party to make it very easy for me to order my dress when I come back in because I was trying to decide on two different ones. I have made my decision and will be going in to place my order and I do appreciate the continuous love that I received when I got ready to get married in 2013 read more

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My daughter had suggested this place, so I called to see if I could set-up a special request and get a Spanish speaking person, since my fiancee is from Ecuador and is more comfortable speaking Spanish. We were greeted and helped by Sharon. Sharon- thank you so much! You made the whole process painless, and the price was cheaper than I had expected. Every single dress you suggested was perfect, but the one she decided on...she's thrilled, so I am as well. Again, thank you! Charles read more

So gross and nasty inside. The dresses are awful material. The girl who helped me with my appointment was standing in front of a pillar with a mirror on it, squeezing the clogged pores on her nose and wiping away the sebum in front of a room full of at least 20 people. read more

My bridesmaids dresses appointment started at 1:30 & we walked out the store at 4. When I tell you they have the worst selection of dresses, colors & sizes they have THE WORST. I had my 3 swatches of colors that each bridesmaid was going to wear. After my bridesmaids tried on 4 dresses and we loved a few "oh we don't carry that color anymore" "oh, there's nothing in their size" "The colors don't come in these dresses." There was one point where I was starting to change my color scheme but even then nothing worked out! It's the fact that this lady was giving me false options & endless possibilities like they were able to do it but in the end there was nothing in stock. My poor bridesmaids had to keep trying on dresses to possibly make things work. Glad I didn't purchase my wedding dress here! read more

So frustrated. My sister-in-law is getting married and she had scheduled, well in advance, an appointment for bridesmaids dress selection. We had one room reserved for eight bridesmaids and were beyond frustrated that there were several empty rooms around us that we could not access to make a quick change. At some point we just used one and told the staff assigned to that room we would be happy to vacate when a guest arrive. Our personal assistant was missing half of the time and we ended up having to lean on another assistant whom we snagged and had a much more helpful attitude. She was more than willing to get us the information we needed in terms of which dresses were available in the colors we were looking for and by the date we needed them. David's bridal has an amazing selection of dresses and colors and styles for every bride and every bridesmaid however I cannot tell you how many times I've been in stores where the staff is just not as friendly as you would hope they would be. I really think that David's bridal corporate should work on a corporate customer satisfaction engagement and customer service training. The best news is that when I did order my dress I got a discount due to a sale, didn't have to pay for shipping and it came earlier than expected. read more

i have bought 2 prom dresses from david's bridal and gone back for my wedding dress hoping i would have the same experience as i did before. but this was not the case this time. i made an appointment for a bridal dress try on so i could get a feel of what i wanted. Shelby was the one who was helping me and i do not recommend her. i told her that i didn't want to buy today i just wanted to try on dresses to see what i liked ( i have over a year til my wedding). she said that was fine... but as i was trying on dresses she kept reminding me that our appointment time was almost up and was overall rushing me to get out of there. so finally i've tried on all the dresses and my sister brings me some bridesmaid dresses to try on for her wedding. well shelby said that there was appointments after us and she didn't want them overlapping which is fine i don't mind. so she had me completely change to a different dressing room. and as we are trying on bridesmaid dresses i realized that the room i was in no one was using and we were just rushed out of the room i think bc we weren't buying today so we meant less to her. i will not be coming back. and reading the girls review left yesterday makes me see that we aren't the only ones who were treated like crap. read more

First Alma is the best! I had already purchased a dress that was beautiful but in my heart it wasn't what I wanted. It didn't fit what I had imagined for my NM elopement. When I came in for my alterations I asked her to look and see if she had any of these other dresses I had found online. She looked around and when she didn't find any she showed me one similar to another I had chosen. It was perfect the moment I stepped out of the dressing room! It was THE dress! After that Alma helped my daughter get the suit she wanted ordered. She was there almost every time I went in for my alterations and other things. Shes the manager and you can tell why! She is amazing I recommend this David's Bridal and Alma!! read more

David's Bridal - Bridal Near Me - Austin, Texas

this place is rough. we came here for my sister to try on wedding dresses for the first time and we had brought some champagne to drink while she tried on dresses but they pretty much yelled at us and wouldn't let us bring it in. they also wouldn't let us even bring in a drink of any kind. the attendants at the front were a little mean. an update: vanessa was our helper and was really nice and i'm adding stars because of her. read more

Their return policy is really coming from corporate office and is crazy because it will be over the 7 day return window. Do NOT recommend. Even heard other sales associate dropping the F bomb to her customers. Yes the sales associate. read more

Presumptuous staff. Announced to the store that I was pregnant (I am not), and then my "stylist" got upset when I left without making a purchase. She didn't even make an effort to pin the dress to show what it would be like with alterations Save yourself some time and patience by going to the Brody Ln location. I ended up buying the same dress at across town because they were much nicer and more helpful on Brody Ln read more

I (MOH) went in Not too long ago with my Bestfriend that is getting married next year. It was a wonderful experience, and I'm not even a bride. Haha! Everyone was very friendly, and Helpful. However, the one person that really stood out was the future Bride's personal stylist. Her name is Anna, and she is A-MA-ZING!!! Besides her KEEN eye for fashion, she is a great, genuine person. She makes you feel like you've been friends with her for years! Me and the bride to be will be back in a few months for another appointment, and we cannot wait! read more