Kate and the staff at Buckhead's DB were everything!!! Kate made me feel comfortable and heard from the start. No pressure or dismissing my likes/dislikes. Just confident, funny, charismatic support throughout my visit. She even helped FaceTime my mom! Thank you, Kate and co.! They also did significant alterations to my dress 2 weeks before our wedding date and it was ready right on time and fit like a glove. My only slightly negative comment was that after letting out my satin dress a full size, the material previously inside the seam was a pure ivory much lighter than the rest of the dress. This makes sense as it was a sample tried on by many brides but no one warned this may be an issue or even mentioned it until I said something at the end of my pick-up appointment. It was solved without issue by dry cleaning in time for our wedding. I was just a bit disappointed no one warned or acknowledged it since the customer service had been so fantastic and honest to that point. Still this was a wonderful experience and I'd absolutely recommend for a bride in crisis! read more

David's Bridal - Fit perfectly after alterations! - Bridal Near Me - Atlanta, Georgia

Social distancing, and face masks are required. I love the system they have. A greeter, the person who check you in, and the actual person that will assist you with the fitting. :-) Charnell assisted me, and she was really attentive. The size that I had was too perfect, so she went up 1 size larger. Once the dress comes back, it will be altered by David's Bridal for my fitted size. The dress style takes about 2-3 months to come back to the store, but that's fine. I know the dress will be really nice on me. I can't wait. :-) read more

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If I could give this location zero stars, I would. What an AWFUL experience that I wouldn't wish for any bride to experience. The employees are SO nasty and rude. I couldn't believe how we were treated. I went with my sister (who was eloping) to pick up her dress and try it on to make sure the final alterations were all good. Days before her appointment, they told her they LOST her dress and were trying to force her to switch her appointment (that she's had for over a month). At some point she wasn't able to contact them anymore because they basically BLOCKED her phone number. When we got to the appointment, they had us at one of the stage things and she came out to show us the dress. Within seconds, a rude employee tells us we aren't allowed to be there and needed to leave because it's "not for brides picking up alterations." Mind you my sister had already gotten this stage approved/reserved to be part of her appointment. While we were confused, we agreed to moving. Before we moved I quickly wanted to take a photo with my sister and not even 5 seconds go by and the nasty employee basically threatens us and is forcing us to move again. She turned a beautiful moment into an ugly and rude one when all we were trying to do was take a QUICK photo during my sisters SCHEDULED appointment. Finally after my sister is done with trying on her dress, we wanted to check out and purchase a few items. I kid you not we were waiting for over ten minutes at the register while the SAME rude employee from earlier was sitting at the register and REFUSED to check us out. My mom went to find someone else to check us out and she asks the lady at the register why she can't check us out and she rudely goes "Yeah as you can see I'm on the phone and then I have to get back to my bride." We then waited another ten minutes before someone finally checked us out. Everyone at this location is so rude and treats their customers so poorly. I would not recommend coming here at all. What an awful place that is poorly ran by miserable and horrible people!!!! read more

I'm really not sure what to make of this place. I've had so many interactions with the consultants and alterationists now, and half were awesome and half were terrible. read more

I found the perfect dress for an amazing price. The staff was so friendly and willing to do anything to help. It was an exceptional shopping experience. read more

David's Bridal - Thank you David's bridal! - Bridal Near Me - Atlanta, Georgia

Good: Attentive sales experience. They made my daughter feel special, spent a lot of time with her, and found her the perfect dress. They scheduled her order and fitting efficiently, and were professional and friendly. Not so good: (1) They did not have sizes in stock (10 and 12) , so they had to guess at her size. I think they ended up selling her a dress that was too big. She could have used a smaller size. Being too big, it required a lot of alterations. (2) They could not give me any idea at all of the cost of alterations at the time of purchasing the dress. It turned out that the dress was ~$600, and the alterations were $300, mostly from having to take in the too-big dress: alter bodice, alter waist, alter hip, alter bodice lining (separate charge!) Adding tie-ups for the bustle was $120! (3) We bought a "modesty piece" to show less cleavage. (It was $40 plus charge to sew it in.) It was not sewn in correctly, with it looking all bunched up and terrible-fitting. I ended up taking it out entirely and resewing it in myself. I'm sure they would have redone it if asked, but with a short time to the wedding, I did not want to make the long trip to Buckhead from John's Creek again. Advice for shoppers: Be sure to try on your dress in your size before purchasing! If your dress needs alterations, take it to a local tailor. read more

Great environment and Awesome staff members. I had the pleasure of working with Carmen. She was great! I went in knowing the style I wanted and she selected a dress that I didn't think I would have like but I told her I would try it on! Guess what?! It was the dress I said YES to!! Thanks Carmen for all your help in helping me find my dress! read more

David's Bridal - Beautiful bridesmaid dress!! - Bridal Near Me - Atlanta, Georgia

I had an amazing experience at my last fitting at David's Bridal. I continue to tell friends and family about it, because it left such a positive impact on me, especially as my wedding was scheduled in the spring this year but is now TBD because of the rippling effects of Covid-19. My fitting fell on a Friday before we were all homebound due to community health and safety. By fate, I was double booked with another bride who was also in one of her last fittings. I waited while Jessica from the alterations department grabbed my dress. The other bride stepped out in front of the mirrors, and she looked amazing. We started chatting. First about her dress, then about our wedding dates. At this time we were hearing more about the severity of the situation concerning Covid-19, and both of us had our big days on the horizon. So many things were up in the air, and for me personally, my partner and I were trudging forward, albeit uncertainly the whole week. It was amazing to talk to another person in the same predicament, and we chatted about what would happen and what we should do. We even buoyed each other up that everything would be all right in the end. It felt like just the thing I needed that day and at that moment. As I stepped out in my own dress, I felt relieved. Planning a wedding's stressful and this was another to-do I had to check off, but it was really lovely feeling present and chatting with the fellow bride and the alteration specialist, Jessica, about it all. Before the bride left, I told her how grateful I was that we ran into each other. And that it was just the assurance I needed at that moment. We exchanged numbers and she was kind enough to invite me to her wedding! Jessica from David's Bridal was so happy to see us connecting and we talked about how amazing it is to find a bridal community with what was happening. Needing a pick-me-up, Jessica even gave me some time to just walk around the store after I joked that I just wanted to live in my dress. She told me later too that she saw that the bride and I were double booked and wondered if she should reach out to either of us to reschedule, but that she had a feeling it would be ok. And she was happy she was right. You were absolutely, right Jessica! I'm so happy you did too. read more

If I could leave no star I would. Customer service horrible. Nobody said anything to me while I walked around the entire store. Then when I leave one goes have a good day (yeah right) won't get my money‼ read more

L O L Y I K E S. I'm so disappointed that my first review in a while is going to... well you see the stars. To get the logistics out of the way: 1. Parking - ample 2. Location - decent, it's in the Lenox area, so there is a huge possibility the traffic will make it impossible for you to get there in a timely manner. Now, onto my 2 cents of savagery. I'm getting married in 2 weeks, not the point but, my mom and I went in to go look for a veil bc YIKES we forgot about it until just a couple of days ago. We weren't looking for a wedding dress or bridesmaid dresses so we thought it'd be okay to just stop by and look. Upon entering, there was only 1 receptionist (which is fine) that didn't care to even acknowledge us (which is NOT so fine) until maybe 10 minutes later. Okay, I get it you were on the phone, FINE, but you hung up and still didn't acknowledge us for the last 5 minutes? Weird. When she finally looked up and gave us some sort of acknowledgement, she didn't care to apologize for the wait or anything... her attitude was basically, "what?" I didn't say anything because we were on the hunt for a veil, when we finally picked one out, we went back to the front to check out or order one, and the same girl was then on the phone for 20 minutes. AGAIN THAT IS OK. I get it's wedding season, you're busy, fine. But after she got off the phone, she turned to someone else who was BEHIND us in line and proceeded to help them first... HMMMMMMM. Did I say anything, no? When she finally decided to help us, all she had to say was.. sorry we actually don't have this in stock anymore and this is a discontinued veil design. So she said she'd ask a different location, and she did... but they too said the same thing. At that point we couldn't do anything about it. So we were just going to leave. Idk what her deal was but she had the audacity to say, "well it doesn't look damaged, you could just buy this one." Huh? I'm sorry, I know you're trying to make a sale but you're really going to let me walk out with a veil that has black marks on it and probably hundreds of other people tried on.... for MY wedding? No thank you. She proceeded to say that there were no black marks... ok I'm sorry I didn't know I was BLIND. So I said, well if you don't see it that's fine, but my mom and I clearly do. There were also like hair oils/ stains on the clip part that goes into your hair, and it just wasn't clean... I was really disappointed in that their service was atrocious and that they rly tried to sell me an old, used dirty veil... Guys, the reviews below are actually true with no exaggerations. Don't waste your time here, instead go next door to Whinnie Couture. We literally walked there and walked out with a beautiful NEW veil. read more

Today I went on the hunt for a black bridesmaids' dress for the upcoming wedding of one of my best friends. I am lucky in that my friends are not forcing a style on all the bridesmaids but just a color. My instructions: "Pick a little black dress that makes you feel sexy!" Yes, my friends are awesome. No, I did not find that sexy LBD at David's Bridal. This Buckhead location is a boutique David's Bridal, so it is much smaller than the stores I have visited in Texas. When you enter, you see some seriously stunning wedding gowns. Like, I wanted to pick a few out and pretend I was having a beautiful ball to attend tonight. Alas, I had to stay on task for my black bridesmaids' dress. I waited for a minute or two at the front desk until someone helped me. I did not have an appointment, but a nice staff person showed me to the two long rows of bridesmaids dresses. They are split between long on the left and short on the right. There is an array of colors and sizes, but they are not sorted by sizes. They are sorted by style, and there was a good mix from sizes 2 to 24 that I saw. I was disappointed in the price point for the quality of many of the dresses. A lot of the styles were tired and prom-y. I saw some beautiful one shoulder styles that were shorter than I wanted but would look great if that style was your choice. There were some stunning floor-length gowns, but those were above $225. I also really wanted a dress that was medium length (so below the knee but not floor-length), and there were literally 0 choices for that style. The staff person told me that I could get extra length added to some styles, so that could have been a possibility if I had more time to wait for a special order. Overall, I left after 30 minutes of browsing where no one checked on me or talked to me again (even though two salespeople came to put choices people had rejected back on the rack). And I didn't find a single dress that inspired me enough to try it on. read more

Sigh. What a needlessly stressful experience I had here! I was a bridesmaid in my cousin's vow renewal and had to come here for the dress. My cousin lives in another state so....basically she chose the dress and I needed to go to the store to 1) see if they had it or a similar style and 2) make sure I still wear the same size. Due to some traumatic life happenings, we only had a short amount of time to plan the renewal. I admittedly did not make an appointment because I really thought what I needed was only going to take 10 minutes at the most. I showed up early one Friday morning and was not greeted. The young ladies at the desk were helping other people, however, other guests walked in and were greeted promptly by a "manager" holding a tablet. After the second person was greeted, I walked over to the "manager" (really wish I could remember her name but she was a younger lady with blonde hair) and was basically told that since I did not have an appointment, I could not be seen. And... that I would have to make an appointment. I didn't really understand that because I saw consultants walking around (not helping people) and I really didn't even need a consultant considering what I was there for. I needed the dress in my size to try it on and be done! The "manager" was really rude. To the point that I didn't even want to deal with this shop. I was actually about to walk out when a wonderfully pleasant older lady named Verdell(?) overheard what was going on and said, "We have a consultant that can help you." Within minutes, I was trying on the dress. As I suspected, it literally took about 10 minutes (to locate the dress #, go into the fitting room, and try it on). As for the dress, it was expensive and there are no returns so please, please make sure you try the dresses on. Also takes a couple of weeks to get delivered which was a surprise to me. Overall, I'd prefer not to deal with this location. read more

I ordered a dress from them for my son's wedding. I decided to use them for alterations just for security. What a mistake!!! Terrible, incompetent seamstresses. The straps were not fitted properly and kept slipping the whole night. It ruined my evening. The hem was stitched instead of sewn, and I spent almost as much on the Alterations as the dress. Buyer beware!!!!! read more

I found a dress in 1 hour. Very affordable. My stylist was amazing! If you need a dress same day or in the future I would recommend you shop here. Nice variety for whatever you are looking for read more

Went in for the bride performing MOH duties creating the look for the bridesmaids and flower girls. I had an amazing experience. I liked how the staff communicated with one another if they needed assistance with something. I was taken care of by Ashali she was amazing. I know I talk so much. She helped me with finding the right color dresses and styles for the bridesmaids. The colors the bride chose they don't have those options, but we find something close and similar that would work wonders. Everything is pulled together and I created a PowerPoint detailed with QR code's for everyone. Simple and easy. Thank you DB! One thing I suggest is getting more color swatches and more sample size dresses in all styles. Thank you! read more

I cannot say enough good things about this David's Bridal (this was my 3rd visit to a DB)! Ashali, my stylist, was phenomenal & helped me find my dress. It was a dress that I would NOT have picked out for myself, but once I put it on - I blown away. Ashali really knows what she's doing! Everyone at this location was extremely helpful & so friendly. I'm so happy I came to this DB! read more

I had a fantastic experience with Stacy at this location. I was already familiar with the shopping and selection process so I didn't need much help navigating that part. However, Stacy made it such a pleasurable experience. My entire appointment was filled with laughs and funny stories. She was always present to help clip the dresses, provide feedback, adjust sizing, etc. She was truly on her game! As for selection, there's was a decent amount. I was able to find a range of styles in the color selected by the Bride. Most of them would not be shipped in time even though we are a few months out from the wedding so my tip would be to start as early as possible. All in all, my appointment was personal and efficient and overall I'd recommend this location. read more

The dresses are very affordable, so I will give them that, but if your budget is at least 2.5k I do not recommend this place. The dresses are dirty, some ripped, and the girl who was helping me didn't even clip the dress on me so it was just massive. Not a good experience. read more

The dresses are expensive but this place is WONDERFUL!! They have thousands of dresses and their assistants were wonderful! I loved the many dressing rooms they have and the mirrors as well. I highly recommend to everyone! Although if you want to save a few bucks on certain items like the veil, headbands, etc I suggest to do some shopping around as they can get quite pricey here :) read more

Darion is the best ever. We decided to get married on short notice-extremely short. I searched online for what I needed and Darion found it all for me. She even made suggestions. She made the impossible possible!!! Excellent customer service. My second time purchasing from this location and I will definitely purchase again!!!! The best!!!! read more

Our visit was Saturday June 29, 2019 at 1:00 pm appointment. We had gone originally to the David's Bridal in Kennesaw and had a horrible experience. We needed to be able to order dress for out of state so my daughter (the bride) and I made an appointment with Jasmine to bring 7 of her 8 bridesmaids in for a dress fitting at the Peachtree Rd. David's Bridal. The bride wanted the made of honor and matron of honor in a different color and style but same material. The bridesmaid's ranged in sizes from a size 4 to a size 26. Jasmine was very very helpful she told the girls to each pick 3 dresses that caught their eye and we would play with it. She asked my daughter all kinds of questions about when and where was her wedding, what her vision was. As the girls tried on dresses she helped zipped them up and put clips on the back to make sure it fit. She gave suggestions on what would look good with the different colors. She even went out of her way to find 6 dress in navy blue and one in wine so the bride could see what her vision would look like. When we arrived none of the bridesmaid's were going to order that day except for the Maid of Honor. Jasmine explained how to order online or by coming in to the store and how it all worked. By the time we left all of the bridesmaid's had ordered their dresses. I would use Jasmine again any day for a special event. I will probably be coming to see her for my Mother of the Brides Dress. Management should have Jasmine train the other associates because I saw some of the other brides did not get any where the great service we got. Jasmine keep of the great customer services you are the best!!!!!!!! read more

I'll admit I don't know much about weddings, so going in shopping for a bridesmaid dress, I wasn't aware I had to make an appointment. When I get there the hostess asks if I have an appt. When I said no, she was understanding enough to say if I wanted to try some dresses on I had 15 min to do so, which sounded good to me! I had driven 40 min, so thought I'd at least try a few on. When I get into the dressing room, within those 15 min there are 2 knocks on the door to make sure I'm ok. At first I thought was nice of them to check in...but then after the second knock, and with 5 min to spare, I can hear the hostess and someone else whispering outside the door about a "walk-in" and "not knowing". When I open the door there's a man and the hostess standing outside my changing room door. I had a few minutes left, and so it was obvious to me the poor hostess was getting chided for letting me try on dresses, and her boss was making it clear I was not welcome by standing there ready to make sure I leave. I look at the hostess and double check I'm within my given time, which they both agree on. Some of us in the world are not bridal experts, but that behavior was uncalled for. 1 extra star added on because at least the hostess was nice. Go to the Morrow location, they have a much bigger selection of bridesmaid dresses anyway. read more

I purchased a wedding dress for my daughter and after finally finding the dress it was a p fit and exactly what she wanted. We waited for the dress to arriv and when it did and she went to pick up the dress and a final try, the dress would not completely zip up Onlt to be told by the sales person the size she tried was stretched out and she should have bought a larger size. Who would buy a larger size than the size they tried at first. The saleswoman helped her at the original visit to the store but never suggested to my daughter to buy a larger size. At check out they told us if we signup for their diamond membership she'll get a garment bag for free, needless to say when picking up the dress they would not acknowledge the offer for the bag. I will not recommend getting anything from them for your wedding. read more

I really didn't have a terrible experience with my consultant, Amber. She was actually really great and nice. My two points of feedback really focus on lack of variety of sizing and the fact that the consultants aren't in the dressing room with you to get the dress on initially. It's really difficult to get a huge dress on yourself, not impossible, just tricky. Other than that, it was a fun time. read more

We had been looking for a homecoming court dress for my daughter for days... and NONE of the other stores that we went to offered assistance in making a selection. We were feeling so discouraged. After church on Sunday, we went to David's Bridal in Buckhead, and literally prayed in the parking lot that she would find something that would work. Not only did we find a dress, but we had a wonderful experience with Sonya who went above and beyond to make sure that we were satisfied with our purchase. Thank you, thank you, thank you Sonya, you made our experience as stress free as possible and for this tired mom who just wanted to see her daughter smile, you were a gift. read more

I am not impressed by the customer service at all. The first time I came here was to buy my bridesmaid dress. The sales associate who was helping me gave me the dress and shoes, put me in a dressing room, and told me she would be back to help me zip up my dress and try it on. She never came back. I ended up ordering the dress because of the stores proximity to my house. Today, I came back to pick up my dress. One of the sales associates at the front put me in a dressing room. Another sales associate walked in on me while I was trying on my dress because she did not know anyone was in there. Isn''t there supposed to be some kind of label/tag on the dressing room door when it is in use? Another customer saw me standing there almost naked. It was embarrassing and unprofessional. The associate who opened the door on me never said anything to me as I was leaving. I walked out the front door with my dress and no one said anything to me as I was leaving. Again, unprofessional. read more

Rude staff. Very unwelcoming. I went to David's Bridal with 4 of my 8 bridesmaids today and was very offended at how rude the staff was when I got there. It very clearly says on their websites that walk ins are completely welcome and no appointment is necessary. It doesn't even say that an appointment is preferred! Anyway, when I arrived they asked if I was the bride and I said yes and they immediately said "Next time you should really make an appointment." I told them that when I went online to make an appointment the box on the website right underneath the appointment request made it very clear that it was unnecessary to have an appointment. It honestly felt like we were in the fitting rooms at a department store. No guidance on how to choose a dress. The stylist also didn't seem to care that the wedding was 7 months out and sizes may fluctuate. She didn't even suggest sizing up at all. There was very little help or guidance and the place was not busy at all. I mean there was maybe one other person there. After about 35 minutes, I was quite done with David's Bridal and we left. TLDR: staff is rude and do not make you feel welcome or special. read more

I have been to 7 boutiques looking for a dress. From the minute I walked in the door to the time I left, I felt SO welcomed at David's Bridal. The staff were all very sweet and helpful!! Amber was my stylist and to say she went above and beyond is an understatement. I was so emotional when I found my dress and she teared up with me when I was crying. I have never felt so beautiful and still cannot believe the great deals they had! I didn't think I'd find a dress I love this much in my budget. I cannot stop thinking about how attentive, sincere and helpful Amber was. I didn't have friends or family with me but the staff felt like they were my friends! I am SO excited to dance in my beautiful dress that makes me feel like a princess! I wish I could give them 10 stars read more

David's Bridal - Bridal Near Me - Atlanta, Georgia

Ranessa was amazing ! She was incredibly kind and patient as I tried on over 17 dresses before I found the perfect one. We both laughed when I ended up purchasing the first one I tried on ! 5 Stars for that magical lady !! read more

I had the absolute best experience. I highly recommend. They were so nice and make you feel so incredibly special. I honestly felt like I was say yes to the dress but better! Best wedding dress experience I've ever had! read more

Just went shopping for my youngest daughter's wedding dress and we were helped by David who is amazing! He knows just what you need and he has a real knack for finding just the right things! Thanks David! You're the best!!! read more

I was really nervous about coming in to Davids Bridal but as soon as I got there and met with my consultant Brittany all of that changed. She helped my party and I navigate through dresses, gave tips on current trends and encouraged me to try some styles that I had not considered. After a few minutes of being there and trying on gowns, Brittany really started to feel like a member of my own bridal party. She interacted with my crew and took the time to get to know me in between changing dresses. By the end of my session, I felt really comfortable and really valued her opinions. Needless to say, I found my wedding dress (eek!!!) and I couldn't have done it with Brittany. I totally recommend coming here for a comfortable, professional atmosphere, and wide selection of dresses. read more

It really pains me to pin this post. This location is the worst David's Bridal shoppe. Their customer service is awful . During my daughters appointment I had to repeat instructions-budget limits to the person assisting us several times, and it seemed as if she was irritated that we wouldn't budge so that she could make her sale. I was and my daughter was very dissatisfied and disappointed. We did purchase something, but needed two sizes larger to accommodate my daughter's pregnancy; the dress came back too small because it was ordered incorrectly. As a formal wear sales associate she should have been more knowledgeable about fitting people even a pregnant person. I again had to repeat myself about fitting and my concerns in reference to the dress having the "give" for a pregnant belly..again she didn't listen. Irritating ! Of course there are no refunds only exchanges, so when asked what could they do to help us, they basically gave us the shoulder shrug, which in my opinion is equivalent to there's nothing we can do except keep your $500. The most helpful thing this manager did was to contact the Barrett Parkway store and make us an appointment, that manager and her staff... most definitely will get a stellar review, but NOT THIS STORE. read more

The David's Bridal Saturday staff provided one of the most unpleasant and dissatisfying experiences I've ever had. As a walk-in to search for bridesmaids dresses for my clients wedding I already knew the run of show and what I'd have to do. I checked in explained what I was there for and informed that one self serve fitting room was available. I proceeded to select a variety of bridesmaids dresses and color swatches to determine which color we we're looking for and its availability. Once satisfied with the selection of dresses I check back in to confirm the available fitting room and was told to take fitting room 12, to my surprise it was fairly large and I had two bridesmaids to fit so I wasn't complaining. Shortly after getting settled and waiting to see what the dresses looked like, Ashley came around the corner requesting that we move to another fitting room because of an upcoming appointment, I was totally fine with moving so I asked which one would be available and she recited a series of numbers which were the open fitting rooms. My only ask was since I'm fitting two girls can you direct me to one that was slightly larger or matched what I was directed to in the beginning. She advised me to go to fitting room 9 because it would probably be what i was asking for. So I advise my client and bridesmaids that we would be moving to another fitting room per Ashley's request and I would check to make sure it's clean and ready for us. To my surprise someone was in the fitting room. In stead of marking a big fuss i went back to the front desk and ask one of the attendants if they could check to see which fitting room was actually open and available since we were asked to move and I didn't want to walk in on anyone else. The front desk was like a party or social hour, I understand having down time but a little customer service would of been nice. One of the associates explains we are only asking you to move because it's someone's room and she has an upcoming appointment but I assumed because of the little accident they advised me to stay in fitting room 12 where we originally started. I went back and check on my clients and tell them we're no longer moving and we can continue searching for the dress. Only minutes later a different associate tells us that we have to move because this fitting room is reserved for an appointment, I informed her of everything that happened and why we were even still in there and that i didn't mind moving as long as someone checked the room because I didn't want to walk in on anybody else. She says she would get a manager but the manager never came and in the time that i was hassled and waited to be redirected I unknowingly had found the dress and the appointment they were reserving the room for still hadn't arrived. So once all of this was over i checked back in at the front desk to see what colors the dress came in and if we could get back in enough time. The front desk attendant who I originally worked with was researching everything I asked for and the time it would take to get the orders back. It seemed like once they realized we were prepared to make an order everyone scattered and tried to be helpful explaining how things work and timelines that the front desk attendant had already explained. I informed Ashley how she'd taken me through a whole range of emotions this entire time in hopes she understood how poor I felt her customer service an attentiveness was to me, and my client. I'm not sure what the issue was but Ashley was unhelpful and had an attitude that was just a bit overwhelming because all I really wanted was a little customer service. Ashley left me with her business card and everything I needed but it was such a disappointment to find out she was the operations manager which I would have never thought from isn't of our previous interactions. I guess the key is to always have an appointment even if it's for something as simple as bridesmaids dresses just so you can get a little customer service and respect. read more

My mom and grandma were in town from out of state and we had time on a Friday before dinner. We decided to go to the David's Bridal in Buckhead to look at bridesmaids and wedding dresses to get an idea of what I may like for my upcoming wedding. As soon as we walked in the store we were greeted and asked if we needed any help. We were allowed to browse all of the dresses. I eventually decided that I did want to try on two wedding dresses even though it was not my original intention and did not have an appointment. They were accommodating to my request as they were allowing walk ins and set me up with Rachel. She was very kind, understanding, and helpful and gave great feedback on options with the different dresses. She listened attentively to what I liked and did not. She even brought me a third dress she picked out that was more in line with what I wanted! Although I did not find exactly what I was looking for, I would return to this store in the future to work with her again. Everyone was very kind and I enjoyed my first experience trying on wedding dresses here! read more

I think Michelle in alterations is great. She was flexible in terms of time and what I wanted from my dress. She also made a last minute alteration to make my dress more comfortable. I appreciate her help, and I definitely would recommend her. read more

6 bridesmaids and the bride came in for an 11 am appointment for bridesmaids dreses. We were prepared to purchase 6 dresses, shoes, and accessories. We were not greeted, despite the fact that we were the first appointment of the day, we were not taken in for 10 minutes and had to share 2 dressing rooms between the 6 of us. The attendant did not return. She did not assist us in picking out dresses, getting additional sizes, clipping dresses that were too big or getting in and out of the dresses. In fact, the most information she provided us was when we were leaving empty handed and told her we were going to another bridal shop where she said " all you're going to see there that you dont see here are the clearance dresses, larger inventory, unpopular styles because we only carry the high sellers, and more sizes" Which was exactly what we were looking for! Thank you! I've shopped at David's bridal many times and have never encountered such an unhelpful or rude attendant. We called a nearby David's and they were incredibly accommodating. They squeezed us in for an afternoon appointment. A five star rating will be following for the David's in Duluth, Georgia for fixing Buckhead's disaster! read more

What a SHITTY staff. They were so rude. We didn't feel welcomed coming in or acknowledged leaving. We didn't have an appointment... but there was no need to NOT show some type of hospitality. David's Bridal Buckhead... if your sales are down... it may be because of your staff. Both women were not friendly... at all. Hell.. they don't even have much of a selection. Just don't go. read more

Left in tears = unfortunate experience. Appointment started out really great and I was thrilled to have found a consultant who was helpful and happy. Then two comments were made that made me step back and ultimately excuse myself to the restroom to wipe away tears. First I am curvy and those curves result in a size 12/14 dress due to um....an endowed chest. I was in the process of putting on a dress and trying to pull it down and it got a little stuck to which the consultant said...don't worry "I helped someone heavy last week as well". Although I am happy with my body and everything it is capable of...it's never great to hear you're heavy, especially when you are trying on a wedding gown. The next thing completely caught me off guard and ultimately made me want to leave as soon as possible. I had 2 dresses I loved and frankly would have purchased one of them but...as I was deciding the consultant asked me how old I was. (I am not your average 20 something...more late 30's) I told her and she promptly directed me away from the one I was leaning towards (and $300 more expensive) to the other dress by telling me that the first dress really was meant for a younger bride. My mom said my face dropped. But I guess being called heavy and old in less than 20 min would do that. I am baffled by this and frankly very hurt. I get that the consultant is human and made a mistake(s) BUT I am leaving this review so that any other consultants reading reviews who don't understand what you SHOULDN'T say might learn. read more

I am telling all of my friends not to use this company. I have had consistently terrible experiences. When I tried on and initially ordered my dress, I was given false information about exchanges and credits. Then, when I picked up my dress, I tried it on only to find that the rib-cage was about 2in too small despite no weight changes. They were rude and unconcerned when I called, and unwilling to stock the dress in the next size so that I could try it on when making my exchange. Instead, they wanted me to try on the exact same dress that fit prior and then re-order it. Even though I would likely experience the exact same problem if I went to try on the exact same dress again. So, I went back to the store, and tried on the dress. Their sample dress was faultily made. I asked the manager if I could try on other dresses, of course paying the difference if necessary, and her response was "You should just try ordering a different size of the other dress. That dress (points to dress I'm holding that is almost identical to dress I'm wearing) will be unflattering and make you look frumpy." I kindly explained that actually umpire is the most flattering style for me, and that I would still like to try on other dresses. She then walked away. THIS WAS THE MANAGER. After waiting an excessive amount of time on the one good employee, who was busy fitting a dress for a bride, I finally decided to purchase the dress that the manager had told me would be unflattering. (It wasn't.) During this time, the manager was gossiping with a bridesmaid's mother about a yard and a half away from me, while the daughter was busy in the fitting room. While I just stood there, looking around expectantly. I also never saw the original employee again, who gave me a room and told me "We'll be out here waiting if you need help" when I first arrived. I was surprised anybody even brought me to the room, because they started helping somebody else at the front desk mid-conversation with me, while I was still asking basic questions (such as whether or not I was going to be charged for the exchange). This store is terribly run. The only virtue this store has is it's proximity to Marshalls. If you need a dress from this company, I suggest ordering online after you have picked out your dress, so that you can avoid dealing with the inadequate customer service. read more