Had a decent visit. The doctor looked into everything carefully and explained what could be going…read moreon. I didnt feel rushed and was able to ask all my questions. The nurse helped with checking in and was friendly. Overall felt like they know what they're doing.

My insurance got really messed up all because the network I was in went bankrupt. Once that…read morehappened, I had to look for another doctor after being used to the one I'd had for many years. I was so unhappy and bills were not getting paid,. It was such a mess and my health was going south all at the same time. I felt like a ping pong ball being tossed back and forth with all the misguided calls and terrible patient service through United. Finally, after months of stress and having a new doctor who couldn't see me for FOUR months out, I'd had it and called a decent rep at United who helped me get another doctor. This time I was blessings with a doctor who obviously cares about seeing patients and not making them wait for months with concerning issues. I found Dr. Pascua! She isn't only analytical going over your medical history, she listens to all you say and explains what could be happening and why. Things not brought to my attention before that my other doctor should have caught. So far she's getting to the bottom of my scary episodes with hypoglycemia and other issues that need to be addressed. I've been wearing a monitor and feel much safer as she's sent me to specialists that are truly helping. At my age, it's important to have a doctor you can count on. There's even an app to check all your appointments and future necessary routine exams. Boom, it's all there from A to Z. Even your co-payments are listed! I feel so fortunate that something so bad turned out to be a so good. It's a secure feeling knowing you're being taken care of healthwise.

Horrible horrible experience! LONG BUT PLEASE READ!…read more I left this appointment feeling judged, dismissed, and completely unsupported by Dr. Murthy-Mascarenhas and then misrepresented in the chart. I've been trying to get help with weight loss medication since January 2025, when Dr. Murthy-Mascarenhas first prescribed Zepbound. I never received the medication and followed up in March about it. I was told there was no denial and that the office assumed I had filled it due to the lack of follow-up--which left me stuck. Eventually, I scheduled an appointment to adjust the dose since it hadn't worked, but I was told I needed a separate visit just to discuss the medication. I waited two months for that appointment, which took place on May 8, 2025. There was no tension at the start. We greeted each other, and I was calm. She asked if I had done my labs, and I told her I hadn't--I honestly forgot and didn't realize they were tied to the weight loss treatment. I took accountability for that. Then she told me that my gynecologist-oncologist had prescribed Zepbound on March 28 so she couldn't proceed. I explained I wasn't taking it and never received it, but she repeatedly told me that because it was in the chart, I must be taking it. That's when I began to feel shut down. I told her directly that it felt like she was calling me a liar--because what else can a patient feel when they say "I'm not taking this," and the doctor insists they must be? She kept repeating what she saw in the system and didn't seem interested in asking questions or trying to understand the actual situation. I later found out that Zepbound was approved to my chart on the day of my surgery, as part of a protocol list--not a long-term prescription. That could've been cleared up with questions & one phone call, but she never asked. When I asked what the labs were for, she explained they'd help determine whether Zepbound or Mounjaro was more appropriate. I appreciated that clarity and again admitted I'd dropped the ball on the labs. I then told her I would call my gynecologist during the visit to clarify why Zepbound appeared in my chart, and she said "phones aren't allowed, PERIOD." That is not even true--the policy prohibits recording, not calling. I then asked if she could call my other doctor herself--and she refused. Instead, she told me I could follow up later and offered to refer me to an endocrinologist. She didn't say she couldn't help--but her behavior, her tone, and her complete unwillingness to participate in resolving the situation sent that message loud and clear. Rather than helping me move forward, she listed alternatives that allowed her to opt out of the situation completely. I was upset--not because I was demanding medication, but because I was being dismissed. I said, "This is BS," not because I disrespected the process, but because I was being pushed aside without any effort to advocate for me or even clarify what was clearly a misunderstanding. I wasn't angry--I was fed up. I'd waited two months for this appointment and was doing everything I could to move my care forward. She got up and said she was calling the manager. I didn't need to be managed--I needed a provider who cared enough to listen and try. What made things worse was what she then documented in my chart. She wrote that I "accused her of saying I was lying," that I "demanded a prescription," and that she "offered to refer me to an endocrinologist." She omitted the part where I offered multiple times to help clarify the record, asked for her support, and was repeatedly shut down. Her note paints me as an aggressive patient when I was simply someone trying to advocate for herself after being dismissed for months. Dr. Murthy-Mascarenhas didn't have to say "you're lying." She said it through her tone, her insistence, and her refusal to listen. This was one of the most dehumanizing medical visits I've ever experienced--and I'm speaking up because no patient should be treated like this when they're showing up, asking questions, and trying to take responsibility for their care. Picture attached to show her original notes in January's visit prescribing me the medication .

I would not recommend this doctor and what's wrong with her assistant Jonny.??? Doctor wanted me…read moreto see her for follow up but during the appointment she said everything was fine. I was confused if everything was fine what's the point of the appointment. This could have been done over the email or phone. For certain issues I wanted to see specialists to rule out concerns but doctor wasn't interested in giving referrals. Instead of finding out what exactly going on, she recommended pain killers.. Why?? End of the appointment when I told her "arrogant assistant Jonny" , he said you should discuss this at home not here and if you don't want to come back, you don't have to. I haven't experienced such a incompetent medical assistant in my life. Who have him authority to talk like that to their patients??? Because of her assistant Jonny, I wish I could give ZERO star!!

She seemed aloof & uninterested in my medical care when I had my annual check up. She recommended…read moreI get a free screening colonoscopy due to my age. It was very inconvenient to schedule (I wanted to go somewhere with weekend appointments so I wouldn't have to take a day off work & they said they couldn't send the info to that office because they couldn't locate it even though I gave them the address & phone number). So I ended up going to the office she recommended and they ended up causing me to have to pay thousands of dollars for the colonoscopy because they used a billing code that was not within the preventive care billing codes & they are unwilling to change the code to reflect the fact that I was only there for a screening. I told the doctor about my being charged for the free screening and she stood behind the other office's billing codes without really seeming to care. I have now been contesting these charges for about a year, involving the local DA, legal aid, and the Department of Insurance. What a terrible experience!

I saw Dr. Alexander to get a routine EKG for my psychiatrist. I left with orders for a 14 day heart…read moremonitor (no idea why, she didn't explain anything), blood work, and a "measles immunity" urine test. What I actually got was a 10 panel drug test without my consent. I passed but feel so disgusted. The test isn't covered by my insurance and it was not cheap and neither was the measles test I didn't need. I have medical anxiety, which I made clear, and this just validated my distrust of doctors. She also barely let me talk, didn't include me in any decision making, and didn't give me time to ask questions. Funny how these things make my anxiety and heart rate spike in an appointment, but treating a patient with respect is harder than implying they have a heart condition or drug addiction. Don't see Dr. Alexander unless you want to be stigmatized for having medical anxiety/white coat syndrome and an Adderall prescription.

Saved my life at least twice. It is that simple . Best Doctor I have ever seen in my 76years, also…read morethe most caring !

I experience an accident and Vladimir quickly expedited me through imaging and diagnosed sources of…read moremy pain. He also provided guidance for recovery. Highly recommend Dr Oykhman if needing an internal medicine doctor though my hope is you don't need to see him.

"Dr. Oykhman is truly an outstanding physician. From the very first visit, I was impressed by his…read moreprofessionalism, . He takes the time to listen carefully, explains everything clearly, and makes you feel completely comfortable and confident in your care. It's rare to find a doctor who combines such deep expertise with genuine compassion. I'm very grateful for the experience and highly recommend Dr. Oykhman to anyone looking for a knowledgeable and caring doctor. Thank you!"

Terrible bedside manner, spends less than 5 minutes when making rounds to check off a box, doesnt…read moreseem to truly care about his patients - just seems like a job to him. Seems annoyed when PT's families ask further questions.

This docs office was not easy to work with in the middle of asthma issue. Doc not available when…read moreneeded. Nurse not sensitive to sick me or easy to work with. Appts scheduling month in advance or more no matter how distressed you are with an not being able to breathe. Advice most given my office and SJ Medical Group is "Go to a hospital or critical care clinic". Well, what is the point of having a doc at all if all one does is end up in ER? Reason given for Docs unavaliablity is that he is in the Hospital most of the time. That is a place I would like to have my Doc help me avoid. I found this Doc would not listen to what Docs in the past has done to treat me. Never sure what to make of this. Kind of a '50's medical attitude from a younger Doc. When I complained in distress at not being able to breathe and an increasing problem, staff just avoided my calls and me. Ended up in a clinic like anyone who does not have a Doc. So what is the use?

I underestimated Dr Wu when we met him the first two times; he seemed very distant…read more My husband is in the hospital now and he came in for Dr Ahmad; he was very informative, spent the needed time we requested and was willing to go over his ideas without hesitation. I'm very impressed with him and asked if we could have him again.

I was very surprised to read this. My husband has seen him for many years Not only has he put in…read moretwo stints but keeps track of other problems he has. I am sorry that you had that experience but we have been more than pleased with him. I will admit, however, it is hard to reach that office on the phone but that is not his fault. My first review does not make much sense hope this one does

I have been going to Dr. Farris for two years, and I should have my head examined. He does not seem…read moreto like the sick, and has always seemed grossed out by the fact I showed up. On the last visit I was having problems with bone spurs, he took a quick look and recommended X-rays, fine. Then I tried to discuss another small problem and he said, you made an appointment for your foot, nothing else. What!! He knew I was upset, and was not coming back in the room. My appointment was at 8:00 am, he came in at 8:04, and left at 8:11. I could hear his nurse outside say, do you want me to bring in your 8:30 appointment, they are already here? He obviously had time for a two minute discussion. Last week I received a letter saying that Dr. Farris was leaving the San Jose Medical Group. They must be on to him.

Dr. Farris is the man! He runs a tight ship. His staff is professional and empathetic. He is never…read morelate to his appointment and always checks in to say hi and let you know he'll be right there. I've seen him a couple times and each time was very professional and courteous. He took the time to talk to me and asked a lot of questions to help him troubleshoot my issues. He is calming and thorough. I'm lucky I found Dr. Farris. He makes going to the doctor's a not-so-scary experience. I highly recommend him without any question or reservation.

This review is for office staff! I called last year to…read moreinquire about cost..I spoke with physician and my questions were answered at the time. I called back with an additional question and requested a return call..I NEVER received a return call. I again spoke with physician a couple months ago and was ready to sign up. I requested some paperwork and it was to have been sent to me. AGAIN I left several messages..When I FINALLY after several weeks called again and that call was returned with excuses, I was told paperwork would be sent out ASAP...NOPE NEVER CAME. I WILL TAKE MY 4K SOMEWHERE ELSE!!! Terrible SERVICE from office staff!

The review is for office response. Had an initial conversation to schedule a meeting with Dr…read more Lindsay to learn more about the services and pricing and got ghosted after that. Three messages later ...nothing. If its a reflection of the overall business than I guess its good to know early on :(