Where do I even begin? Let's just start with, the only reason I even signed up onto Yelp was to write this man a raving review for all that he has done for my grandmother. Words can't even express the true gratitude that we have for him, his staff and his work.
In all my years dealing with many different types of doctors in 2 different states, I have never met one that has cared so personally about a patient before. He takes the time to explain everything and makes sure that you truly do understand the medical gibberish that most doctors don't care to break down for you. He goes above and beyond what he is supposed to do. My grandmother was in the hospital for 36days, and every single day he made sure to stop by and see her, no matter how busy or tired he was, no matter the time of day it was, he made sure to stop and see her. WHO DOES THAT?
He still continues to personally check up on her even though it has already been almost 3months post op. He truly cares about her, and in no way sees her as a paycheck as most MD's unfortunately do now. It upsets me that people complain of the wait time in the room. Yes, a couple of times we had to wait a bit past our appt time, however I would much rather know that I am in the hands of a surgeon who is running late because he has so many patients that trust him and that he makes a point to make time for, instead of walking straight into an office and right into seeing a surgeon immediately because he doesn't have anyone else to see. Get my drift? He is a busy and popular man because he is a wonderful surgeon and MD. As for the phone thing, how could one know he is on a personal call? One of our appointments he had a call from the hospital and had to step out to take it. Completely understandable! He is just taking that extra step. That is something to be commended for, not put down for. I would hope that if there were an emergency with my grandmother that he would take the call, as I am sure every other patient might feel as well. Priorities are not taken lightly in this office. Speaking of the office, it is professional, clean, comfortable and inviting. Especially with the very personable staff he has. Angela and Richard both are great to work with and always a joy to see upon appointments. The entire experience from start to finish, every office visit, is always a pleasure. They all feel like family and friends at this point, and do not in any way brush you off or make you feel unimportant at anytime like we have felt in other offices.
My grandmother speaks spanish, but despite the language barrier he always talks to both her and I. She told me one day after our visit that she always feels like part of the conversation and that he acknowledges that she is there instead of just talking to me about her as if she weren't there. He knows enough of a little bit of spanish, and she knows enough of a little bit of english that they will speak spanglish with each other to have more of that patient/doctor relationship instead of her never communicating with him and vice versa. Once again, he takes that extra step when he doesn't have to. And always asks her at the end, in spanish, to her, if she has any extra questions for him. She loves that.
I have never seen or known of a doctor to walk an extra mile for a patient. He really has given me hope once again that there are doctors who do what they do because they CARE and because they took an oath, not because of how much money they will make. He has performed more than one surgery on my grandmother, and watching her walk around painless and getting back to her normal self is just an undeniable joy to see. He is a miracle worker and we were blessed to come across such an MD as he is. I recommend him to anyone who needs done what he does. He not only is a caring doctor, but a brilliant one. You would only be so lucky to have him work on you. You may have to wait a little in the waiting room, (which we only had to once or twice fyi), but frankly who doesn't have to wait in a waiting room at the doctors anymore. But let me tell you what, he is worth the wait and you will be happy that you did. If i could give him more than 5 starts I would. read more