Excellent service and helpful employees. Friendly,…read moreprofessional, quick service. I will recommend!

In and out with a new tire in 1hour even though they were busy…read more Bobby and his team are out standing

My one star is based on calling this location at opening time (7am) to get pricing and availability…read moreon 4 new tires. During the call I felt that the customer service rep was not happy with her job that day. After she did get pricing and availability, she said she would call me back after she talked to the shop manager. Well.....never got a phone call. I was going to spend $2000 of my hard earned money here, but I guess they didn't need my business. Sorry you hate your job, I hope things start getting better for you.

Traveling from San Antonio to Daytona Florida. We got a flat tire on our motor home. They got us in…read more& out quickly. We had a loose tire stem. They repaired it at no charge. They were a blessing for us on our trip. They really saved the day. Customer service was excellent & very friendly. Thanks again. We know where to stop if we run into trouble again. ***** 5 stars!

Miss Christine the manager was extremely knowledgeable, understanding and patient when you come in…read morewith a car that's not doing well those three things go a long way. Then they found the problem. After a fair estimate, lower than two other estimates , they quickly corrected problem. It was actually nine dollars less than the estimate. How often does that happen? They were quick and if they can't fix it, they know somebody who can help you. Miss Christine said it best, "If you give a fair deal, the customer comes back". if you're having car problems, it would be a smart move on your part to have them take a look and give you an estimate. Having a sick car is a scary situation that nobody wants to be in, but unfortunately, we all have been in that same situation. Give them the opportunity and you can thank me later.

Service was great prices were very good we even had some more work done on our vehicles . Customer…read moreservice is great

The service advisor, Monique, at Goodyear Auto Service was beyond good! When you have a car problem…read moreyou are stressed and Monique was so friendly and calming and reassuring. I highly recommend this place of business. We feel fortunate to have broken down right in their parking lot. We are used to 5 star dealership service and they provided that.

Glad to find this location for my oil change today. Jeff and his crew did an outstanding and timely…read morejob for me. Really pleased with the service, clean and professional store. Will be back for my next needed service. Merry Christmas and thank you to Jeff and his crew.

Terrible customer service they don't care for anything but taking your money. they will lie to your…read moreface and when you ask him about it, they will say it again with a pleasant smile. Don't trust these bozos!

Wow!! I can't express my gratitude enough. While traveling…read moreI caught a flat and pulled into this AMAZING FireStone. I'm so glad I did. Mr. Joel was simply amazing and his staff was kind and sensitive to my needs. They seen my car loaded and knew I needed help to get back on the road safely. Devon, who worked on my vehicle was kind and got to my car quickly due to my time frame of having to jump back on the road. The quote with priceless. Their service was of great value. I am now forever a FireStone woman! I won't go anywhere else. The value you get there is great. I learned so much. The service request remained just that my service request. They didn't try to talk all around the bush, but got right to the issue. I'm so grateful. Thank you guys so much! P.S, Tip these guys like I did when you stop by. They deserve lunch on US, the customers. Thank you, Abigail Couzens

Friendly, knowledgeable, and friendly service he runs a good clean business i will support the…read morelocal shop good honest mechanics are hard to find now days they all want to replace not fix the problem i also took my jeep in brakes locked up he took his time to figure out the issue and fixed it quickly

I wouldn't trust this place for much more than an oil change…read more I'm not sure whether incompetence or maliciousness but I was taken advantage of. I had both rear springs go out. Joe's fixed them but failed to mention that the upper control arms and links were broken, allowing the whole rear end to move around. The drive shaft was damaged at the U-joint, and the differential pinion seal was busted so the rear differential was leaking. They said nothing and charged four-digits for the repair of the springs. I paid thinking this would resolve my issues; instead, I drove off their lot with a heavy and persistent vibration throughout the vehicle. The dealership I took the vehicle to next couldn't believe nothing was said about all of the other damage that was plainly visible. I do not recommend service here beyond rudimentary maintenance such as an oil change or tire rotation. To do it all over again I would have called a tow-truck.

Paid $252.00 for a set of 215/55r17. Tires are great and my car is driving smooth as a whistle. I…read morethought this price was pretty good for four tires, mount, balance, installation and disposal. Guys were very friendly as well. Ive been riding on these tires for over a month now and I couldn't be happier

If you guys and other places that work on tire replacements then you should turn the settings on…read moreyour impact wrenches down to where it's close to the recommended torque on lug nuts for most cars and trucks. I've only taken my car to your establishment for tires and or flats for years now and when studs start snapping off because you over torque them with impact wrenches then you need to turn them down. If not then you should either replace the studs at cost or reimburse the customer for getting them fixed. Estimates can vary wildly depending on which wheel it broke on. The front wheel on certain cars require a total hub replacement which can run several hundred dollars. Your excuse is that you don't fix them but the studs are breaking because your impact wrenches are turned up too much. If you can't fix what you're breaking because you're equipment is turned up to high then you should pay or reimburse the customer for fixing your screw up. The customer should not have to eat the cost of replacing a stud or studs because of your negligence.

I got the basic wash. $10. Very good value. There are free vacuums and plenty of towels available…read more The guys at the entrance do a good job of pre washing your vehicle. Overall, I was satisfied with the price and results.

Pretty good wash. They close at 7:30 p and is one of the few places around the greater Biloxi area…read more Good foaming and wash. Price wise kind of high compared to other cities and memberships. $15 for second lowest tier, but pleased with the wheel cleaning quality

if you would like to be without a car for 8 weeks, while "waiting on USED parts" that were never…read morediscussed being installed, zero communication of what is going on other than calling to get an update every week and being told "sometime this week", and being called a bitch by their mechanic for asking for another update at 7 weeks, this is definitely your place to go! Especially after being given my car back with a hole in the radiator, the 2nd USED radiator also had a hole, so he had to FINALLY order a new radiator to install. 0/10 recommend and if you're wondering why he's a cash only business, you'll definitely find out. His USED parts have a "30 day warranty", so after that I guess you'll just have to see him in court. What used to be a trusted place of business is now disgusting and lazy. Definitely NOT worth the stress or headache, save your time and money and find somebody RELIABLE!

Wayne was lovely and super efficient. I came in at the end of day when he was about to close, and…read morehe got me out of there in 15 minutes. He changed my battery and cracked a few jokes. I would go here again for any car troubles!

Although this is mostly a duplicate message, it is because we experienced Johnson's roadside…read moreservice and shop service... We recently experienced a tire blow-out on an inside passenger dully on our 22,000-pound 37-foot Class A motorhome between Hattiesburg and Biloxi, Mississippi. Johnson Tire Service out of Biloxi was called. Employee John Fuller arrived one hour later. Mr. Fuller was professional, friendly, experienced, properly equipped and had our spare on in 55 minutes. Considering the important safety and financial ramifications of who is dispatched you want a company that is trustworthy, has well equipped service trucks and service bays to handle the size and weight of your vehicle, carries quality tires and proper valve stems, is capable of spin balancing your tires, and hires competent and dependable employees. After a number of phone calls (228-872-1111), service on the road and at their shop, we have full confidence to recommend Johnson's Tire Service. We visited two of their locations in Biloxi as they are opening a new truck center at 14500 Armein where they have more space to work on motorhomes and 18 wheelers. Unfortunately we bought poor quality Chinese made tires with equally poor service in Hattiesburg from another company, closer to where we blew the tire. Plus the first road service our agent called from Hattiesburg did not have a functional jack or the correct size sockets to fit our lug nuts! When you are traveling and forced to take what you can get, you don't get much. Once in Biloxi we had Johnson's reinstall our CrossFire system (dual tire air pressure equalizers) on the duals. It only cost $35 a side. Owner Allen Johnson charges more than the Hattiesburg providers for his road service and tires but then Johnson sells made-in-the-USA brand name tires and has the added overhead of serviceable trucks, proper equipment, and competent employees. That makes all the difference!

**Review for Johnson Tire Service, Vancleave, Mississippi**…read more I cannot stress enough how important it is to avoid Johnson Tire Service in Vancleave, Mississippi. My experiences with them have been incredibly frustrating and costly, and I hope my review helps others steer clear of this business. After nearly a year of doing business with them, I failed to recognize the numerous warning signs regarding their workmanship. I initially had issues with leaking wheel seals and a radiator replacement that turned into a disaster. Just three weeks after they replaced the radiator, I had to replace it again. While the radiator itself was covered under warranty, I still had to pay for labor and service due to their installation mishaps. These were clear indicators of their poor quality of work that I regret not taking seriously. Fast forward to a later incident involving my trailer. They replaced a tire for me, but instead of installing the 16-ply tire I specifically requested, they put on a 14-ply tire. Two weeks later, while delivering a load in Kentucky, my trailer caught fire. The cause? The lug nuts on the tire they installed were over-torqued, leading to a failure of the stud, which generated enough heat to ignite a fire. I spent over $4,500 with Johnson Tire Service, only to turn around and spend an additional $8,000 to fix my trailer, cover towing bills, and pay for hotels while sorting everything out. After the trailer fire and getting it repaired, I was driving on the interstate in traffic when I had to brake suddenly for another vehicle that cut me off. I heard a loud pop and lost all brake pressure. Fortunately, I managed to park safely and had to tow my vehicle again to a repair facility. Upon inspection, they found that the hydro boost Johnson Tire had installed had over-torqued bolts, causing the area where the bolts fastened to crack and ultimately separate the brake booster from the hydro boost. Additionally, some of the trailer's brakes had never worked properly before the fire, despite being told that everything was in working order after Johnson Tire performed a DOT inspection. This lack of proper inspection and maintenance left me in a dangerous situation, and I lost numerous loads and incurred multiple towing bills, leaving me out of commission for more than three weeks. Although they initially reassured me that the hydro boost part was covered under warranty, the manufacturer determined the failure was due to installation issues, leaving me with another $3,500 bill. To add insult to injury, Johnson Tire Service refused to reimburse me for that expense as well. In summary, Johnson Tire Service gives a bad name to the automotive service industry. They lack professionalism, integrity, and accountability, and their negligence has caused me significant financial loss and left me with dangerous situations. I urge anyone considering their services to look elsewhere. Your safety and hard-earned money deserve much better than what Johnson Tire Service has to offer. Don't make the same mistake I did--choose a reputable business that stands by its work and values its customers.