Visited late i. the day, so they were not busy. Hot right in, ran the wash, then over to the vacuum…read moreand drying area. The vac's worked flawlessly. Plenty of drying towels and spray cleaner were available. The area was very clean and organized. It was a great visit!

My car was dirty from a long road trip, and the drive thru wash cleaned it up really quick. The…read morefree vacuum service was a nice addition and it was the most powerful vacuum at a car wash I've ever used. No cap fam. I do wish the drying materials they offer were towels and not paper towels.

Tony did a great job getting my truck washed at the end of the day at a very reasonable price.read more

I come to the area for work about three times a month and googled "car washes near me" because the…read morebirds here were totally disrespect and this gem popped up! Considering it looked like rain and they hadn't had much if any business today, they were going to close early, but waiting for me anyway! Can't tell you how professional and courteous the staff was. They get a 5 star rating on customer service alone. Will definitely get my business again!

This morning, I was driving my daughter, and she wanted to stop by Rich's for a car wash. When we…read morefirst arrived, there was a young female attendant doing some bad suggestive selling and ineffective communication. I clearly told the attendant she [my daughter] didn't have a subscription. The attendant walked away to speak with someone regarding a tag number. My daughter only wanted to purchase a single, inexpensive car wash. The matter became more interesting with the next female attendant. This attendant (located at the bay area) was not having the best morning. Her countenance said it all. She began to give bad instructions on how to line the vehicle up properly onto the conveyor. This female attendant was having trouble being verbal. Once she was forced to become vocal, she wanted me to respond to her rude, aggressive behavior with submissivness. The instructions she was giving were lacking in competence, experience, hospitality, cognizance, and coherence. The customer service was poor. The situation for the service became sour. I wanted to leave. My daughter took over and drove. This was a bad move as the youth [car wash attendants] weaponized the police. She didn't fear for her life. The situation was typical. She acted a Karen because I matched her energy. This lady almost caused several thousands in vehicle damage. I was banned from the premises and if the owner looks into this situation the owner will find that the wrong person is in the wrong position. Both of those females need to be enrolled in college with perfect attendance on the dean's list (and not dealing with the public: a pink collar job perhaps). This attendant caused unnecessary actions and is definitely the wrong person for this job. I don't recommend a flex car wash for many reasons unrelated to this incident. If you have a chance do a Bing search or Google search for "non-conveyor touchless carwashes near me" then do that first. I was left wondering where the brains were to the beauties.

$3 Monday includes Basic Wash and unlimited vacuum time. Can't beat that! And they have the nicest…read morestaff.

Great wash and nice employees! Our car looked great and the vacuum stations are very convenient.read more

Where do I start??? $10 Tuesday this is where you can get the top wash that they have to offer for…read more10 bucks on Tuesdays. Let me back up a bit when you first pull into the lot they have a station to get the bugs off of your grill, windshield and hood. They also have a monthly unlimited car wash special (I forgot the pricing) if you sing up for their texts you will get texts concerning different deals for that day or week. Yes It is a drive thru, but in this area from I-10 down to US 90 it is the best thing smoking to get your vehicle washed. They also have vacuums on site and a run through machine for your carpets. The staff is great as well, I use this place frequently as should you.

Very good cash wash Reliable Not the best but cheap Does everything u need Love the place!read more

Great wash and wonderful service!! For Mother's Day, all ladies received a flower and a free wash…read more Thank's Dizzy Duck for your wonderful wash and outstanding customer service!!

A year ago, I would have given this place 5 stars, but I'm disappointed because they have gone up…read moreon the price of a basic wash. While I still find $9 for a basic wash and vacuum acceptable, I do not find the quality of their vacuum cleaners worth the price increase. They give you free popcorn and sometimes other freebies. That's cool, but I'd rather them spend extra money repairing the vacuum cleaners since the most important reason for me coming was a clean car. I do not find $9 acceptable if I cannot vacuum the inside of my car. When I call to let someone know, no one answers.

Never used it until lately and the manager walked me through it. That was very helpful. Also on…read moreWednesday's it is only 3 dollars. Everyone was polite and helpful. Wash was very good.

Put a $10.00 bill in change machine- did not give or refund my $ !!!! Number listed is…read moredisconnected- do not know how to reach anyone to help.

New management has been great till this last month when they hire a bunch of new people that dont…read moreknow how to talk to customers I know I'm not the only one bot happy with the new hires specially the lady manager who likes to take up a prime vacuum spot. She should really be parking on the back side on the vacuums less used. If she is there much longer they will lose a long time customer.

Amazing Car Wash and even better workers. So kind and helpful! Highly recommended. Price was very…read moreaffordable

I do not usually write reviews but this really needed to be said. Yesterday I went to get my car…read moredetailed, not real dirty I am pretty clean. 1st time I had been to the new location to get a detail. I use to love going to the old one in Biloxi because the customer service was great and I could put my tip on my card. Well I 1st drove around the place 3 times before I could find someone to tell me where to go, no signs that made sense? Then the guy who finally explained what to do talked so fast he made no sense so I drove around again and by this time I was furious. 2 of the guys who do the detailing talked to me and they knew I was angry and did some yelling. Then I realized one of the guys (teen) went to our church. He took my car. I Went into the waiting area and the chairs were such hard plastic they were hard to sit on and I was there for an hour. So of coarse when my car was done I had to go to the bank to get the detailer a tip. He did a fabulous job! If not for the fact I knew the young man and he was the only polite one with another young man who was helping him I would of never went back. I will not go back again. For a place who use to have such good customer service it is now not for me. 1 star

Outside staff is amazing inside hmm not so much personal phone calls on the cell was more important…read morethan the customers. There is no listing of services and the 5$ billboard is misleading make sure you ask about services before letting your car go thru the wash. Once my truck came out of the wash they took 30 minutes to clean and detail my vehicle no coin or piece of dirt was left. They are amazing the reason for the two star rating is the inside staff and lack of pricing menu.

When I wanted to get my large 3/4 ton truck washed, I drove in then immediately out due to the $32…read moreprice for their premium wash. I've never paid more than $20 and usually it's $10 for a wash. I was very disappointed!

Chuck the manager bends over backwards to help his customers. Has helped me even went to auto zone…read morewhen my wiper blade got broken and helped put new one on I highly recommend Rich's and Chucks crew is very helpful. The wash and amenities are top notch Five stars all the way..... This is the Biloxi one not Gulfport