I've been coming to this office for over 20 years, but the service has gone downhill since Dr…read more Blatz retired. I showed up for a routine cleaning and was denied care because I declined X-rays--despite having them two years ago and knowing they're not required by MA law for a cleaning. I explained that I pay out of pocket and couldn't afford unnecessary extras, but the dentist brushed me off and told me to find another office. When I said I'd leave a review, another dentist arrogantly replied that he would just remove it. The issue wasn't just the policy--it was the blatant disrespect and lack of professionalism. I left without care and won't be returning.

I've been going here for years. I tried other dental offices in the area and in Cambridge…read more Everywhere else pales in comparison. The professionals there are so lovely and thorough. I always leave feeling well cared for and my teeth feel amazing. The hygienists and the doctor aren't isn't the type to do or recommend needless procedures just for $$$ like other places I've been to. 10/10.

Used to be good when Dr. Roberts was there. I do NOT believe the review by Tony K. Even if Dr…read more Roberts made a mistake, there is NO way he would have not apologized and do his best to make it right! I kept going there because he was honest, considerate and worked to do the right thing for all his patients, not just the most expensive option.

DO NOT RISK YOUR LIFE!…read more I have been a patient at Gentle Dental for over 10 years, previously under the care of Dr. Roberts, who is no longer with the practice. Earlier this week, I underwent a routine wisdom tooth extraction that turned into a traumatic experience. I had initially canceled this appointment because, during a prior cleaning, I met the new dentist and felt uneasy about his confidence and competency. As someone with experience in the medical field, I now regret not trusting my instincts. The extraction was performed by Dr. Andrew Bejian, who I later learned graduated from dental school only one year ago. Midway through the procedure, I had to stop him due to unbearable pain and the extraction equipment resting on my lips. He struggled significantly, and I could feel cracking sensations, which I initially assumed was the tooth. When the tooth finally came out, a large portion of the surrounding bone came with it, leading to profuse bleeding that has continued for four days. Upon returning home, I removed the saturated gauze and discovered that air was escaping from the extraction site. It turns out that the bone loss created a communication with my sinus cavity--a condition that will now require surgical repair. I had asked Dr. Bejian to suture the site, but he declined. Both my primary care physician and the oral surgeon I have since seen were surprised that no sutures were placed. Unfortunately, due to the severity of the pain and swelling, stitches cannot be done at this time. Currently, the swelling on the left side of my face is so severe that my eye is swollen shut. I've been unable to sleep, missed an entire week of work, and remain in significant distress. I am exploring all available options but felt it necessary to share this experience to warn others: do not risk your health or your life--avoid this practice. I will never return.

Where do I start! This is the best dental experience I have had. From the moment you call to make…read morethe appointment to the time you leave, they treat you like you are the only patient there. They fit me in for a last minute appointment before the July 4th weekend and the front desk staff is super friendly. The office is nicely decorated with very comfortable chairs. The women who brought me back were super friendly as well. They make you feel like you've been a long time patient and very comforting. Now, Dr. John Coyne is the best oral surgeon. I didn't feel the needle. I didn't feel a thing. He is super personable and honest about what he can do for you. I wish we had more caring dentists and surgeons like this place and maybe people wouldn't have such a fear of going to the dentist. If he were a dentist, I would switch in an instant but if you ever need any oral surgery or dental implants, he is your guy for sure. His staff has been with him for years which means he is a great doctor to work for. If you have fear of needles or going to the dentist try him out. No matter how far the distance, he and his staff are worth the trip. They are easily located off Rt 24 and right over the Avon line. Parking on the street as well as behind.

Dr. Coyne removed an excessive tissue growth from the inside of my cheek. I found him and his staff…read moreto be very professional and knowledgeable. I was amazed at how little discomfort I experienced from the procedure. I highly recommend this office.

dr.chuong is very wonde rful and knowledgeable.he is so…read morethorough patient and kind.a real gem in his profession

did not go well pain meds hadn't fully set in…read morepartial sedation had me ridiculously high they started pulling teeth and it hurt so i reacted, both doctors just shouted at me saying i only felt pressure, i assured them that i felt pressure AND PAIN, both, not just pressure which only upset them. i had a panic attack because i was high as hell, freaked out, in pain, getting yelled at so i started apologizing, they got more upset. they only got 3 of the 4 intended teeth out, marred a divot into the back of another molar that wasn't supposed to be touched one of the three sockets got infected badly and after 2 weeks of antibiotics multiple followups at in system dentists and the ER it still has not healed or closed up at all i cant properly eat anymore i preferred the pain before all this. I'm 25 years old and will never feel good about my teeth again for the rest of my life. This is not slander or satire. i feel horrible about myself 24/7 now.

The first couple visits I didn't have any problems. I had a root canal done and they put a…read moretemporary cap. They told me 2-3 weeks until the permanent cap was going to be done. It's been 3 months now and several phone calls later and I'm still waiting. They keep saying they are waiting on the lab.

Is Yelp going to add a zero stars option? First & foremost, I've had the same dentist my whole life…read moresince ever starting going to a dentist as a kid. My original dentist is on Cape Cod, but I needed a root canal and the Cape was booked out so I chose to go to Vagenas in Brockton (red flag 1 because nothing good ever comes out of Brockton). Anyway, I went and had my root canal and despite my judgement it went really well! I had to schedule another root canal for a second tooth. I went into the office, he numbed me, began work and I could still feel it so he numbed me again, ( he didn't even wait a few mins before starting again for the numbing to begin working), then I could still feel it. The minute I complained he ripped everything out of my mouth (literally) and told his assistant to reschedule me. ( which was confusing to me because I was already majority numb, and for my first canal he numbed me as much as I needed). He then told me next appointment do not drink coffee, don't smoke marijuana, or take any drugs (none of which I did).. so I'm just confused as to WHY you would treat a patient like that & what's the difference between today and next time? If he numbs me next time and it's not enough is he just going to send me home again? So now I took a morning off work, didn't get any work done, with a half numb face, & root canal that STILL needs to be done. Beyond unprofessional. & then the front office is a deer in headlights when I'm expressing my frustration, speechless, no apology, no explanation, no nothing. & this brings me to my initial comment- nothing good ever comes out of Brockton! Ghetto! I'd rather WAIT for my dental work on Cape where it's PROFESSIONAL. Shame because I actually recommended his work to two of my friends, I'll definitely be letting them know to look elsewhere

The absolute best dentist and people I have ever had the pleasure of working with. The nicest, most…read morehelpful and knowledgeable staff of pros. HIGHLY recommended

I am very pleased after my first appointment. Everyone was welcoming and I immediately felt at…read moreease.. I look forward to working with the team for many years to come.

Things Have Changed for the better and best. I have to begin…read moreby saying the obvious, no one likes to go to the dentist. But I have news . I have found the Best Dentist i have ever had...and I am no spring chicken. I don't like needles in the mouth at all...but Dr. Honda with precision, prepares you for every moment..her caring touch works wonders. She explains and because she is an expert, she moves with speed and because she does . It's over and she has move to the next patient. She told me I would feel pressure pulling five teeth, I didn't. No pain whatsoever. Just a smile and comfort is what you get. Next day no pain . Amazing to me.Her team from receptionist to finance and in between, classy and genuine yet all business...they care about the patient. We are not customers...I LOVE THAT !!! So, if you are scared of the Dentist, I was blessed to find Dr. Hooda . I have my smile back. Thank You Dr.Hooda , I didn't need a knee in the chest while you removed the teeth. I have a Dentist for life..

They were quick when you arrived but it was the experience after that sucked. I was in extreme pain…read moreand they were to send pain meds and antibiotics to pharmacy and 5 hours later my pharmacy didn't get the prescription. they weren't answering phones and had to go through the line to make appointments and spoke to someone there who was able to get through right away "red flag ". The next day I went to where I was referred to fix my tooth and had to call again for them to send my xrays that they stated would be sent with my referral... it wasn't coincidentally... heres the best part... they finally sent the X-rays and they werent even mine but a different client. I'm sorry but this place is VERY unprofessional and I would neverrrrrrr recommend anyone to go there!!! Quality of care?? They didn't do anything but charge me out the ass for nothing and to go to the other dentist they referred me to, to charge me little to nothing for the same if not more of a procedure is incredible.

We are very happy with the care my 2 sons have received at Brockton Dental and Orthodontics in…read moreBrockton! We are currently receiving dental and orthodontic care. Dr. Bansal and her staff are lovely to interact with. The Ortho, I have to say is a step above! We really liked her plan to align his jaw. His jaw was quickly squared and handsome; we saw his confidence grow. The results in his teeth and his facial profile are amazing! We could not be happier with the results. My oldest son has special need; they are so aware of his needs and kind with him; he trust them and has stress free visits. I would give them 10 stars!

CAUTION!: For your safety, time, money and self respect please stay away from this Brockton…read morelocation. After not being to the dentist for over a year I decided to give Brockton dentistry a try after my friend recommended me. Every single person in the office is super friendly, patient, positive, organize and quick at first. Every time I go in, I learn something new about my teeth Overall positive and clean environment with some broken machines. *Make sure you're on time* but they have a scam now. They will lie and tell you you missed your appointment and charge 50$ (read more below). They need to be reported and shut down by the city of Brockton. Be careful with your teeth if you tell them you're in pain they don't take it seriously. They make you feel like it's in your head. Edit: when I wrote the last review because manager asked me too and I felt pressured. Honestly they have no customer service especially the front desk people. The only person who did their job correctly was the HYGIENIST. She educated me and made me feel safe and comfortable. They filed my teeth without permission when I told them not to, their coworkers tend to flirt while doing your teeth, and they do not inform patients about their prices. They give you one price, you pay, the next visit you come to they tell you that you never paid the full amount and somehow it's the customer fault. They use a booklet to figure out their prices something about that seem outdated. When they wanted to clean my teeth for the first time they told me to hold the light machine and don't move. The light machine was heavy. I had to beg them to give me a machine that isn't broken and I had to go through 3 different people before they will switch me. *******The biggest scam they do is book your appointment, cancel it on their side, when you come in they tell you never scheduled you to come in today and have you reschedule the appointment. When you come into that appointment they(the manager) tell you that you missed your first appointment (that they cancelled) and you owe them 50$. They argue with you constantly and consistently. Worst place in Brockton to go, I'm going back to my old dentist never again will I give you guys my money I rather pay someone way more for the same service.

Dr. Shah is amazing! My kids and I love her. She is very easy going, sweet, and cares very much…read moreabout her patients. She also makes us feel very comfortable and makes a balloon animal for my youngest. The receptionist is very sweet. But when there is more then one at the desk they seem to loose concentration and seem to be all over the place. Physically and mentally lol. But other then that .... Our family is not going anywhere else! These kids are happy to be here. We used to have Dr. Hugo in North Attleboro. Smh. He was awful. Chipped my tooth and was rough with kids teeth. Eldest ended up getting an infection. So if you looking for someone trustworthy and gentle ..... This is the place.

Absolutely the worst experience they had no one in build g ideas 10 min early waited over 30 and…read morethe secretary wants to call me to the desk about an apt I had to cancel due my daughter being sick absolutely wouldn't recommend anyone going here I didn't feel comfortable with them touching my daughter and I left