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    David L Roque, MD

    3.8 (36 reviews)
    Closed 9:00 am - 6:00 pm

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    8 years ago

    He's really rude. Absolutely no bedside manner when speaking to my family members. Would not recommend.

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    Review Highlights - David L Roque, MD

    Roque's office because of the great reviews here and found out I could get everything I need for just a $10 copay!

    Mentioned in 23 reviews

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    The Clark - Waiting area

    The Clark

    (19 reviews)

    Andersonville, Edgewater

    I would tread lightly here. Went in for an annual physical covered by the ACA, with Dr. Brian…read moreStojak. By the time I left, my annual check up turned into two visits at the suggestion of the doctor. I was following his recommendation. Come to find out, he made a frivolous additional appointment to line his own pockets. He took advantage of me and "double-dipped" with the extra appointment. Additionally, I was told my annual wasn't covered b/c i asked questions outside of the scope of and annual visit. I was told discussing my daily medication at an annual check up is not allowed. Really? I have no idea what those questions are. Another bate and switch, this time by the doctor's office and my insurance, Its the new "pre-existing" conditions so that insurance doesn't have to pay. I asked the doctor to change the coding on the annual visit and he wouldn't. I'm not going back and deciding my next course of action. I warn you to stay way. Find an honest healthcare system to work with.

    I booked a pediatric appointment through NorthShore connect using great BCBS insurance. I arrived…read morefor my appointment and was told they had a record of my appointment but couldn't see a pediatric patient. I find it hard to believe that this facility, with its gold guided ceilings and custom upholstery, can't keep track of how they're showing up in a database for the largest and virtually only payer in the state. This place is a lot of bougie nonsense decor and poor care. THIS is what's wrong with American healthcare. Ridiculous!

    Robin Tong, MD

    Robin Tong, MD

    (6 reviews)

    Edgewater

    Dr. Tong and his staff are the best of the best. Every…read moreissue, concern, and thought I have had in every appointment was heard and considered. Whatever I have needed, was done for me in a timely and professional manner. The whole team is personable, professional and truly care about you as a human being. Medications are always sent in to my pharmacy on time, and they take care of everything for me to the best of their ability. I truly wish I had them in my life longer than I have. I don't see myself going to anywhere else, nor would I like too. Sanela has been there for me since day 1. Whatever I needed - medications, paperwork, documents to be faxed, and she's always timely to call me to remind me of my appointments (everyone knows how much I need them). I truly appreciate everything they do for me as I'm sure their other patients are too.

    Just when you thought you found a caring doctor....his staff not so much. I went for an appointment…read moreand was treated with little compassion and understanding for being 3 minutes past the 5 minute wait time. I asked the receptionist to please reconsider as I had been traveling from Elk Grove Village and she ignored my request completely. Her lack of empathy says volumes of how she treats his patients. Sadly, I am now in search of a new doctor. His support staff are who we as patients encounter at first glance and should do more to accommodate patients. I also work with patients, hospitals and doctors in my profession and this is not how you treat people.

    David L Roque, MD - familydr - Updated May 2026

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