I'm writing about my Nov-2011 visit. I can't speak for her medical expertise since I haven't seen…read moreher in years but her new office is a JOKE. I sat in the waiting room for 2 HOURS. When I got up to inquire if I'd be seen next (this was after waiting an hour and a half) the receptionist acted as if I was bother her and how dare I even ask such a question. The staff is extremely rude and unprofessional. When I finally was seen by the nurse, I was with her for about 15 minutes, and I'm being generous on the time. She sent me for blood work and told me I didn't need another appointment and once they got the blood results they'd call me if necessary. Well, after waiting days, I still hadn't received a call. After my THIRD attempt to call and speak to someone (oh, and this was after I called and was placed on hold for over 15 minutes; finally I hung up and just called back since they probably forgot about me) I was told all my results were fine but to schedule another appontment for in a month. When I asked why since that isn't what the nurse said the receptionist quickly changed the tone in her voice and let the attitude come out... Needless to say, I'm now seeing a new PCP and just went for new blood work since the previous requested work wasn't thorough and most likely IS an illness while this office was so quick to say everything was fine.

Dr. Gentes is a wonderful doctor, who cares and listens to your concerns, and does not rush through…read moreyour appointment. I have been seeing her for years, and know that I am in excellent hands. However, there is a woman at the front desk by the name of Amy, who is extremely rude, and unhelpful. I have spoken to her twice, she is argumentative, would not let me finish speaking, and started her sentence with "no, no" and tried to give me misinformation. I was returning a call to Dr. Gentes' nurse, and Amy told me that I could not leave a voicemail, which I had done about a month previously. She did not give my message to the nurse, who called me, and was very upset that she never received the message, it not only has caused a significant amount of wasted time, but has also compromised my care.

Amazing medical professional! Alex Marquez. She listened and recommended treatment. She is caring…read moreand treats her patients with so much empathy and respect. She was willing to help when other medical personnel chose to dismiss concerns. Thank you Alex for being my beacon of light during my darkest moments.

I had a wonderful experience from the moment I walked in the door until the moment I left. Staff is…read morewonderful and caring. Alex Marques, PA is amazing. She is thorough, very knowledgeable and extremely sweet. She diagnosed my problem and I will be going back for treatment. I HIGHLY recommend this practice. Wendy B

Dr. Chirunomula Sekhar helped me once by referring me to a specialist in Bridgeport, for a gastric…read moreissue. Sometimes, when I have been a bit curious or nervous, Dr. Chirunomula has taken an extra moment to reassure me, or clear things up. He has a consistently calm and pleasant demeanor, and always provides cogent and useful explanations for what is going on with a given medical issue. As for the staff, I have never found them to be anything less than caring, polite, and attentive. Overall, he is an excellent medical practitioner.

Problems: Discourteous phone staff (the Indian lady). Never…read morea "please" or "thank you". First questions on phone or in office are financial in nature. Dr. does not read medical forms his office asks you to fill out. Dr. forgets to check one of the items on the lab work order he writes. I have to remind him about it. Dr. says he will call me back regarding lab results in about a week. Two weeks later, after hearing nothing, I call them. They get back to me and the phone staff tells me, "The doctor said everything is OK." Meanwhile, the original reason I had come in is totally unresolved. No mention of it by the doctor or his staff. I pay a lot for my med insurance. This level of service is simply unacceptable.

Dr. Modwel takes the time to listen to your concerns and find the best treatment. She is easy to…read moretalk to and she explains everything clearly. I feel that she cares for every patient that she sees. I am grateful to have her as my primary care physician. Joanne C

Cheryl Rosenthal is the best! She always makes herself available. She gets back to you and follows…read moreup to see how you are doing. She is very experienced and has a great knowledge base. I had tremendous pain in my lungs. She sent me immediately to get a cat scan. From there I was rushed to the hospital via an ambulance. I had several blood clots in my lungs. Cheryl may have saved my life or minimally saved me from a having a stroke.