Unprofessional and rude office manager.
My medical provider, Alex Marques, PA took her time with me at my previous appointment and was thorough and knowledgeable. I would recommend Alex Marques.
The issue is the office manager, Pamela.
There is an office policy regarding masks. When I provided my physician's letter excusing me from wearing masks, Pamela came over and was completely unprofessional and rude.
I let her speak even though she started off in a loud and confrontational manner. When I tried to speak she interrupted me. I asked Pamela for a chance to speak and she rolled her eyes at me.
She did not accept my physician's letter so I could not stay for my appointment. read more