As an individual who works in healthcare and mental health I strongly advise AGAINST this practice. In a few month timespan, I experienced multiple HIPAA violations, I'm sure there were others that I was not aware of. That clinician is still practicing. My clinicians canceled on me very last minute, but they expect you to cancel 48 hours before your appointment or you are charged the full fee of service. They sent my appointment reminders to someone other than myself without my approval or knowledge. It is a very haphazard practice, avoid at all costs. read more

I had an appointment through my EAP program which provided the first five appointments. They were requiring for me to give all my personal information. I elected not to. Without proper notice, they canceled my first appointment and Teresa, the person I was speaking with on the phone, got very argumentative and rude and then hung up on me. If you are a person struggling with your mental health and emotions, this is not the place to go! read more

Wonderful Practice! They take insurance and have options for reduced fee therapy

I called them a few weeks ago after putting off talking to someone for years. I have never been to see a doctor for therapy and I am so glad I did.I work a lot (60 hrs+) and did not think they could find me anyone but they did. I got an evening spot and now I am going to be coming in on the weekends because it works better for me and my family. Dont put it off. You will be glad you did it, I am! read more

I worked with Jessica Lewis for 10 months between MAY 2016 and MAR 2017 to deal with personal issues related to being unemployed. Jessica was both compassionate and professional in helping me deal with and management this difficult time in my life.These sessions were extremely worthwhile and productive. The practice director, David Ezell, was also helpful and caring, responding quickly to initial contact and arranging for me to work with Jessica. After I exhausted my insurance benefits, David worked out a meeting schedule and payment plan that I could afford. Overall, a very good experience. Highest recommendation. read more

I wouldn't even give this place a 1. I was told to speak with David re: an appointment I was trying to make for my husband. When I explained to him that I needed to be able to make the appointment as his job does not allow for him to make calls like this throughout the work day, he proceeded to tell me that my husbands mental health must not be that important if he can't make his own appointment and then ---he hung up on me!!!!! Just horrible. You couldn't pay me to go here if this is the type of mentality their office manager has. read more

I met with LIz Rousso and can honestly say she was an amazing therapist, she was caring and helped me work through a lot of my problems. She was easy to talk to and I always felt like I was in a safe, confidential space. On the other hand, I had many problems with the accountants office. They told me my copay was $20 in September when I started attending the sessions, and by the time the new year rolled around they said they made a mistake and my copay should of been $45 the entire time. Leaving me with an balance of over $300. I thought it was extremely unfair, before I started attending the sessions I voiced my concerns to David Ezell, saying I can't afford a copay higher then $30. And if the copay was any higher then that I wouldn't be attending the sessions. He pulled a textbook bait and switch, he told me my copay was $20 then after 5 months of sessions, all of a sudden my copay was supposed to be $45 from the beginning. Now i'm left with a huge balance that I cant afford to pay. They totally screwed me over. My advice, don't trust the accountants office, ask for receipts and confirm your copay with your insurance company before committing! They are extremely sketchy. read more

I saw Jessica Lewis from the time I graduated from college and moved back home to Connecticut in the summer or fall of 2016 to the time I moved back to Vermont the next fall. Jessica is absolutely amazing. I texted her even when I was in Vermont still trying to find a new therapist. Jessica goes out of your way for her 'patients' (even though she feels more like a friend to me!) I've never had a better experience with a therapist; she even bought me a workbook called 'You, Untangled' and we went through it together thoroughly. Thank you so much, Jessica - this woman is a powerhouse with so much empathy and determination. read more

We had a very unpleasant experience at Darien wellness. We had a difficult time scheduling our initial appt, as the time was moved without anyone informing us. After making several accommodations for the new time offered (which was discovered coincidentally) the appointment was cancelled without our knowledge. When I was trying to sort it out with the office staff were elusive and unhelpful; and when I finally was able to speak with the clinical director he was combative, condescending, and sarcastic in response to my attempts to gather information to understand the reasoning for some of their policies as well as how we had been treated. It seems that the systems and policies subscribed to at Darien wellness take precedence over their clients needs or feelings and are practiced in a rigid and uncompassionate manner. I was shocked to be treated so poorly at a center claiming to provide therapeutic services and I'm grateful that I didn't invest any more time or money in working with them. read more