Would really like to recommend this store. Excellent customer service and a company that stands…read morebehind its product. This experience reinforces why we have left positive reviews of this store in the past. We recently had an issue with an area rug about 2 months earlier. We contacted Ed at the Scottsdale store who was extremely accommodating and allowed us to exchange the rug with absolutely no hassles. We went to the Chandler location where Sean there was incredibly pleasant, patient, and helpful in finding the perfect replace. AZ Rug Company has beautiful rugs and outstanding customer service. Many thanks to Ed and Sean!

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

What a GREAT job…read more We have our Persian rugs cleaned every few years, and we were always happy until we saw how good they looked after having them cleaned here. Not only did he point out where the edges had been damaged (the others did not do that). When we picked the rugs up you could not see where the repairs were made. The rugs were also ready in less time than promised. We think the rugs may look better that when we first purchased them (decades ago), because the colors were now so brilliant. Thank you so much for the fabulous workmanship We will go back.

Raj has done it again-he has cleaned and repaired my Persian rugs for many years, and always they…read morecome back looking like new. Thank you once again, for a terrific and a professional job, prompt delivery, and placing the rugs so that they are looking just perfect. Jim

Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

They have a nice store with a big selection of carpet and wood and vinyl flooring. I think they…read morecould do better with follow up with customers.

I love my experience here. Mike is very knowledgeable and really go above and beyond on the service…read moreI received. Also, his pricing is the most resonable out of the three show room that is also 4.5 to 5 stars I had visited. He took his time to explain to me and answered all my concerns. This is my first time replacing carpet for entire home and he made it easy for me. I also appreciate the fast turn around to get in my order in just a week to go before my tenant move in. His crews takeout, installed it in just one day, they also vacuum at the end. I came back to my house looking clean and the carpet look and feel nice as well. I would recommend this business to anyone looking for a reasonable price, fast turn around and over all a well done job.

The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Expect nothing less than the highest quality and exceptional service with AZADI. Kimberly and Brad…read morerun a one-of-a-kind rug store in the heart of Scottsdale and truly care about their customers. Kimberly and Brad, in addition their entire team, went well beyond the norm in installing our rug into our new home and master bedroom. We weren't sure which rug would work best so they brought all of the rugs we were interested in into our home for an all-out, red carpet showcase. Absolutely blown away. Could not imagine a more fitting fine rug for our home. They earned forever customers and we will be proud to refer our friends here. If you want to elevate your house, visit AZADI.

Azadi has the best customer service in this industry. We were fortunate to have worked with the…read moreScottsdale team and they are meticulous in their detail. We had all of our rugs cleaned and installed with new padding. Installation in a couple of bedrooms was under beds with motorized bed frames. Tyler and his crew were on top of every detail. We purchased our rugs from Azadi many years ago and are pleased that they are still the finest rug provider in Arizona. We highly recommend Azadi to take care of your rug needs.

Nicest people you ever met at a Persian Rug store. They professionally cleaned a Kashmiri silk rug…read moreand brought it back to life after sitting pretty for ten years in a humid room in the Philippines, trodden by people unappreciative of fine luxury carpets.

I took an authentic Persian Rug in that needed to be cleaned & after one cleaning they weren't able…read moreto get the rug as clean as I expected. It was a white transitional rug so I understand you can't get out all the discoloration but they removed about 50% of the "dirty look". I even asked if multiple cleanings would help and would pay for it but they seemed reluctant to promise any more so I'm taking my other rugs somewhere else who is willing to try and do what it takes to get the rug into better condition. It seems that they use a machine to clean the rugs based off the results

We decided to have our Navajo rugs cleaned by Alyshaan Fine Rugs; they own and operate a cleaning…read moreservice also. They not only stayed in touch thru out the process, they updated us with progress as these rugs were "special" and been around for some time...they wanted the cleaning to be exceptional, without issues. When the rugs were returned, they looked beautiful and appeared practically new! Alyshaan Fine Rugs is a good business who stand by everything they say and do. Integrity is the only "thing" any business has and theirs is "top notch." Highly recommend Alyshaan Fine Rugs whether you are buying a beautiful new rug or seeking to clean your existing rugs.

Wonderful well informed customer service. Stunning selection. We quickly found rugs we liked but…read moretook the time to show us similar options to be sure we were satisfied with our selections. Highly recommend! Linda A and Cathy S

I purchased from here a couple of years ago, and have been very pleased with quality and durability…read moreof my furniture. Also we have purchased several art items which make excellent Christmas gifts. Each year while in the area we make a point to visit and see all the new items, and enjoy our time at this amazing store.

We stumbled across this treasure by parking in front of it one day. Went in and talked to Christin…read moreOrtiz their Senior Consultant. She answered all of our questions and while we were not buyers on this visit but she told us about an upcoming artist show and meet and greet. We attended the event, which was first class. My wife and I were really taken in by the artist's story and work and the evening was awesome. We purchased one of his pieces and was asked if we could leave it there for the evening and pick it up at a later date. We also met the owner Michael that evening and he was very gracious and hospitable. When we returned to pick up our piece Christin pointed out another piece by the same artist and we added that and a table to our list of purchases. If you love unique, beautiful western art be sure to check out the Buffalo Collection. You'll fall in love like we did.

Total treasures and fabulous finds!!! Such unique items at various price points. A lot of imported…read morefurniture and gifts. So many beautiful things with great colors to brighten up any room!! The absolute friendliest staff team to help with all your needs!!! The best part is that you can take things home on consignment to see how they look.

Takes forever to get an associates help. Just left after I was prepared to spend quite a lot of…read moremoney. The associate folding pillow cases didn't seem to care about finding out the price of an item on the top shelf, she didn't know and didn't seem to care about helping.