I am not happy about his procedure of my case in NCH Arlington Height, Illinois…read more At ER situation, incerted a stent with out My concent ( after incerted, processed ). any reason, I want it to be removed. But He is not. The reason under processed Treatment. ​

Dr Martinez has been our family's urologist for the past several years. He is always very…read moreprofessional and caring. Dr Martinez, his office manager Shirley and receptionist Sue were especially accommodating recently , as they arranged for a last minute appointment change for my elderly father. We greatly appreciated their kindness during what had been a very stressful time for our family.

Honestly, this is one of two doctors in my entire life I would not recommend. I had…read morebladder/urethral pain like a UTI but I also have interstitial cystitis. After taking antibiotics, nothing was getting better so I figured it probably is a IC flare and not a UTI. I was able to make an appointment quickly. The front desk staff etc were very friendly. But, when this doctor walked in, it was "what can I do for you?" No hi, or what brings you in today. I told her about the IC to which she replied "I don't really believe in that diagnosis". I knew right there that the visit was done. When I questioned why I treatments worked many years ago when I was diagnosed by a urogynecologist, I basically got crickets. I just kept getting told you're fine. You're feeling fine, you're fine. Ummm no, I'm not fine. Just because I feel ok today is one thing but I felt like crap the last week and a half and in pain. So a cery short visit got me no where except less money in the checking account due to a copay. I got no answers, just kept being told I don't have to worry about anything, that in fine. Mind you, I gave a urine sample she told me we do not have to culture because I'm fine. If I have UTI type symptoms, you think they'd tear it, right?! Well, I wasn't fine the next day. After a couple more days I went to urgent care. Met an amazing doctor who was so informative. They did all sorts of testing to rule out other diagnosis plus they did a urine culture to see specifically what strain of bacteria it might be, if so. Three days later, the culture came back. Turns out I had a very bad infection of a highly resistant to antibiotics bacterial strain. So the urgent care doctor at that time prescribed me the correct antibiotics for that strain. They did not want to give me antibiotics until the actual culture came back, which makes sense. I am pissed because I could have already been treated for a UTI a week ago if this urologist would test my urine instead risking my life because the infection could have gone to my kidneys or made me septic. I do not recommend this doctor at all. Clearly she cannot do her job.

AVOID She caused terrible pain due to not giving a local aesthetic the procedure described. The…read morepain was so bad that the paper sheet on the exam table melted from the sweat that the immense pain caused. No pain meds were offered, and after that all I worried about was getting out of there and never having to go through anything like that again. I hope this post helps you avoid the same.

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr Shashoua is an ANGEL! I agree with the effusive comments of other, grateful patients of his: He…read moreis FABULOUS: Kind, brilliant, and an all-round terrific doctor! He helped me when I really needed expert help.

I was asked to come to this location due to lack of doctors in Arlington Heights location. Wouldn't…read moresee me because I did not have a primary care doctor. Not my fault constant turn over rate. I had pay more to visit immediate care

Ridiculous! The way they treated me from the second I walked in was unacceptable! Being rude…read moretelling me off rip there nothing they can do, jus having an attitude I don't know her name but it was a blonde nurse making quiet remarks right in front of me to another nurse. The only person who showed concern was the miss taking my X-rays! I can't even understand how this is a hospital so disrespectful I don't if it's because I'm young. Or maybe they jus hate there job but that is not my or any other persons fault who has to deal with there bs attitude. I told them I was having seizures n they jus brushed it off n gave each other a look with a grin. This is sad these are peoples kids peoples family's. Shame on you DO NOT COME TO THIS HOSPITAL UNLESS LIFE OR DEATH BUT EVEN THEN I WOULDNT TRUST THEM

The medical care here is adequate, but the back office operation is sorely lacking. As a patient…read moreof several Doctors here in succession over the years, I have found that they are hard to get hold of - their internal email system simply does not let you send a message. It just fails 100% of the time and says "call us". This year, as I had not been asked nor contacted about a set up for an annual appointment, I was penalized. I found that when I needed a refill of a prescription, they refused because I had not been in "on schedule", even though I had an appointment already scheduled, but set for 6 weeks in the future. Just go somewhere else.

Started seeing Dr. Paik two years ago for treatment of bladder cancer and have been going for…read moreregular follow-ups. He explains well and keeps me informed of each step. Answers all questions and doesn't rush through my appointment. I had one problem a while back when I called about a concern and it was very hard to get staff to respond to my call. Other than that, I've been very pleased.

Annual visit From…read moreDesiree the nurse to Dr Norris Great care and great people Not much else to say. If you need this type of quality care this is where you need to come Plain and simple Thanks all for always being so kind and taking good care of me , I appreciate it Bob C

Very thorough and compassionate care, always! Dr. Gerbie is someone who you can count on to give…read morehelpful advice for any concerns you may have regarding urological and related health issues. Top quality! Also, a comfortable office environment.

Had my office visit with Dr Lyon last week. He is so wonderful!! I can't say that I 'want' to see…read morehim again (because that would mean something is wrong!!!) but if I had to see a urologist, I would happily go to him! I stand by what I said in my earlier review. He is a wonderful man who provides amazing care to his patients. He is thoughtful, respectful and listens. If you have pain, he will see too it that it is managed (quite important to me as I was passing that kidney stone). He will put your mind at ease. I can't say enough how happy I am with him and the level of care he has provided to me.

Dr Lyon took such great care of me when I went to Edward Hospital Emergency Room with kidney…read morestones. He even stayed and did my surgery at 1am to remove a stone obstructing my ureter and urine flow from my kidney. And while taking care of that immediate problem, he also went in to the kidney and removed other stones that would have caused me problems in the future. Thanks, Dr Lyon!

I had been diagnosed with Low T in 2005 by my doctor. Unfortunately he ran other clinics in Europe…read moreand he closed up here in the US to focus on his medical research across the pond. Disappointed by this I had to find a doctor that would recognize that Low T in a person at 24 yrs old was a legitimate concern. I looked and looked and looked.....6 years I looked. Every blood test the doctor or endocrinologist would say "Your T levels are in the normal range." Yes, test levels in the 250 range are normal I suppose.... for a 100 yr old man. Nobody wanted to help, there was this weird stigma about prescribing testosterone either as a gel (Testim) or as an injection. Finally after moving back to Chicagoland I found mens health. I called to find out the hours, they were open that day, they accepted walk-ins and my insurance! I came in, filled out their paperwork, and was seen within a couple minutes of turning in my paperwork. The doctors were very caring and really did understand the frustrations I was having in finding people to take the low t seriously. They drew my blood and explained they would have it tested to see if I qualified for testosterone therapy. The following day I received a call and I came to the office. My levels were 268 and they said that I certainly qualified for treatment and they got started right away by explaining to me the treatment protocols they could offer for low t and the often associated ED. I walked out feeling like I had finally found the place I had been looking for. Since that day I have been back every week since August or September of 2012 when I walked in the first time. Today the office has expanded its services and they now have an in house chiropractor who is just as good as any of the other medical staff at fielding your complaints and addressing them with adjustments and recommendations for stretching or physical therapy you may need. You can bring anything up to them and they will do what they can. They have given me diet plans to follow to help get the best out of the protocols as well as treated my back problems with elctro stimulation and dry needling trigger points in my lower back. They offer so much more than just Hormone therapy. I look to this office as my primary care group for one reason and one reason only... They go to great lengths to take care of their patients and address any health issue you bring up to them with a great sense of professionalism and take what you say seriously. If they cannot provide the care you need, trust that they will find someone who can. Your health and well being is their top priority.

Great place - they have many locations in Chicago area . I like the downtown location and…read moreSchaumburg locations - staff are extremely friendly

This is not a doctor review but en experience review. Uropartners is cheap on back office…read morefunctions. The appointment system is horrible. Long wait times on phone. Very slow appointment processing. Try northwestern if just for ease of use, life is too short for this level of incompetence.

Good and kind medical staff, no complaints there. However billed 2x for one followup procedure…read more Appeal was denied showing that the accounting office didn't bother to look at the two separate instances billing the same amount for the same procedure. Be careful doing business with these people.

It's 3:00 a.m. My wife's deeply hurting. She's been deeply hurting for a couple of hours before she…read morewakes me. She has some medications prescribed for her from her doc but they both are out of date. She perceives they both could help in some way to reduce significant pain. She had a procedure eight days earlier. She wants to take one of the medications they have prescribed for her a couple of years ago but she wants doctor's approval. She thinks either one might help her here and now in the moment. She calls the doctor/clinic. They are supposed to have a doctor on call 24/7. She describes her situation. I'm teary-eyed as I listen. It's not a direct connect with a doctor on call. It's, you know, a third person who is merely an operator. This person assures She will get the information to the dr. on call immediately. After thirty minutes, we don't hear anything. She gambles takes one of the medications. Fast-forward to when we are both awake at 8:00 a.m. A lot has happened in those five hours but no phone call from supposedly the doc on call. But taking one of those medications she thought would help has helped somewhat. We call again. The person answering said within a couple of seconds of my wife identifying herself, "I see your call from earlier, someone will be calling you back very soon. They will call you back shortly." A whole hour goes by. Like just after 9. Finally getting a call back from the person who was responding to her 3:00 a.m. call. Rolling my eyes. Seriously. The caller listens compassionately to my wife (and then to me expressing deep disappointment in this delay) and says she will get the message to my wife's doctor and she hopes he doctor will get back to her within an hour. Four hours later. We don't get a call from her doc. It's the person we talked to after 9 a.m.

I had ongoing prescriptions with the doctor. I called in for a refill on the 24th of June and…read moreneeded the prescription for a trip I was going on out of the country. They had internal delays, one person not talking with the other. Each time I called in to check there was no progress and it felt like I was starting all over again. Their call service was extremely rude and there was no accountability. I ended up not getting the medication in time for my trip, which required me to make alternative plans. Upon returning, they sent me a letter and terminated their "relationship" with me. I would strongly recommend taking a look around at alternatives and finding an office that values patient care and takes responsibility for the role and impact they have on peoples lives.