Great availability, communication, and service. Highly recommend based on my experience.read more

Awesome service! We needed a tow to a tire repair appointment with one day notice and Trevor was…read moregreat! On-time and communicative, highly recommend!

I couldn't be happier. My bike's rear tire exploded on top…read moreof Washington Pass. First day insurance company got me some other tow company and that was just horrible. Jerry was totally opposite to that - he clearly knew what he was doing - fasten the bike securely and reliably, stopped and rechecked everything after a bumpy road and safely delivered the bike to the shop. I wish I called him on a day 1. Highly recommended!

Great and timely service. Came out and got my car from a fairly remote location near a beach and…read morewas able to find it in spite of some spotty directions on my part. Terry towed my car to the shop without issue and I got it all fixed up the next day. Would recommend!

Wow they were fast!! Very happy with their service, he put it right back in my parking spot…read moreperfectly, so happy, i will always call them!!!

Dan is the MAN! My BMW alternator went out right on I-5 Northbound in Seattle. He was on his way…read morewithin ten minutes and got to me as fast as he can! Very grateful! Hooked my car up fast and we were on our way! Great guy and service! Highly recommend!

I HIGHLY recommend A&A Towing. Seriously. Great service and genuine people. Especially Ahmed! I…read morecame to this page expecting dozens of 5-star reviews, but I'm hoping that this review puts them on the radar, as they so deserve. I called AAA, and the first tow turned down my call realizing that I needed to be towed 75 miles--after I already had to wait 90 min. After multiple other attempts, Ahmed from A&A decided to take the call and go 45 min out of his way, since he remembered hearing my service request 4 hours prior while he was completing another tow. He literally went out of his way knowing how far I was stranded and didn't want me to have to suffer on a Sunday. Welcomed reminder that there's really good people in this world. The tow itself was also 5 stars - everything went smoothly. He had a truck with a truck-bed which my AWD vehicle required. Had great conversation the entire way, and calmed my nerves during an otherwise stressful day.

Mr. Raymond had an agreement with my son and me to transport a vehicle to Jacksonville, Florida, as…read morehe stated, "has a regularly scheduled pickup in South Florida and this would benefit him by not running empty to Florida." A good faith deposit was given to Mr. Raymond for the services. We were notified a few days before the pickup date by Mr. Raymond that his mother had passed away and he would not be able to provide the services we requested. I have contacted Mr. Raymond regarding the refund of the good faith $1000 deposit. He has since blocked my calls and refuses to discuss the return of the deposit. I am eager to resolve this issue and would hate to assume any ill intent. Mr. Raymond, you have my phone number; please call me to discuss this matter.

Carls Towing came today to help move my car with transmission problems. They showed up before ETA…read more He was very kind and professional. I wanted to give him a tip, but he wouldn't accept one. This was a very nice experience with a local business

Picks & chooses service calls sometimes especially If it's too late in the day or too far to tow…read moreto, which I guess it was too busy at around 17:32 as there aren't enough people to service that areas dispatch requests from AAA?? I tried to understand exactly why I had to sit in my car in 86 degrees stranded for over 7 hours, especially If your so short handed & you can't meet the needs of the area for out of town folk like myself. Then, someone should sub contract or look for more realistic options for to meet customer needs?! AAA called 6 companies were called & one independent showed up finally around 11Pm. Thank goodness because I may have had to sleep in my car until the AM, when Carl said he'd be able to tow me 69miles home. If your a 24hr Tow company then I want to cancel your contra with AAA, because you left me along side a Hwy because you didn't want to do it. I think AAA doesn't pay well & that affects your motivation to help others in dire need of assistance. I'm sorry, but I'm irritated that you won't answer my sincere questions to help understand why you are the preferred tow company in that area, when you left me hangin?? Hmmm. It must be nice to think your the best tow provider versus actually being the best; in your own mind that doesn't count so much in the real world of service work. In my personal opinion of a 10+ years in healthcare experience of helping others. Lead, Follow or Get Out of The Way!! Yes Carl, I'll take it up with AAA. Thank you for caring enough to help a gal out. Hope you all got your beauty sleep

Thanks everyone at ASAP. When my scooter was vandalized downtown, I know Gavin was grinning when…read morehe picked up my 125cc Buddy. They have a short truck for small scooters. It must be fun to use. All ended well in the adventure. Snappy service, & no hassle to request multiple receipts via email.

Jeremiah is a great guy! Cheapest rate i could find and he definitely knows what he's doing. I…read morescheduled ahead of time of what I needed towed and communication was great. Jeremiah showed up early and was able to get my car into my driveway exactly how i wanted, highly recommend!

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

Our battery died and we were stuck on the side of the road with a trailer and kids anxiously…read morewaiting inside. I had called AAA but they were taking forever. A driver from Road Recovery happened by and saw my hood open and stopped to help. It was very kind of him to offer assistance and shows me that this company hires people with integrity and values. That means a lot and I am very grateful!

This company made me wait 3.40 hours. I had a flat tire , they said they have my tire…read morecongratulations. And of course they charged me 450$ and 2 hours they tried to find my tire after said it's very odd we can't do it .. they asked so many questions just to waist my time and make me wait . When I ask just tow me they made me wait another 40 min just to send someone . And said eta 45 min . But now passed more than hour and driver still not here . They promise 30 min service and will waist your time and try to get as much money as they can !!

Happy with the service. Minor hiccups on first booking due to mechanical issues and missed delivery…read moreaddress but very good service, careful maneuvering and parking of our large travel trailer under covered structure. Also offered discount for initial hiccups, which was appreciated. Overall would definitely call Derek again.

WOW!!! I will add them in my phonebook for anything i need in future. I was trying to help a…read moreco-worker out and she couldn't afford the expensive overpriced other tow companies for a vehicle lock out. First, Fox Towing is reasonably priced. Second, Derek arrived in 10 minutes. Third, he was a blessing to deal with!!! Great customer service.