There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

If there was a negative star option available, I would choose that! They misdiagnosed the repairs…read moreand still tried to charge me $3,000 for a vehicle that is still not fixed and that I still cannot drive. Outrageously priced. Do NOT take your vehicle here, even in an emergency situation.

STAY AWAY FROM SPENCER!! YOU'VE BEEN WARNED! Many repair shops in the area better than this place…read morethey are very expensive for shotty work I've worked at a parts store locally and seen first hand the shady decisions this place makes for the benefit of the business not the customer just stay away

Bring a car for inspection before buying that used car. They checked throughly the car and gave me…read morevery helpful information. If you are planing to buy a used car, I recommend you bring it them to have them inspect for you.

Great place for an oil change and lube! Quick lube places in the area do a crappy job and don't…read morelube under skid plate, this place does. Cost about $30 and an hour wait. Also heard you can bring your own oil.

Once again Skyler came through.. Quick responce, informed…read moreand courteous. Highly recommend this business. Thanks again!

We were camping in the UP, 9hr from home and our alternator went out. Our battery died and Niel,…read moreJody, and Levi was THE ONLY ones who were able to get us in the very next day. They even offered to take us back to our campsite until the work was completed. Very kind, honest people.

I come here for all my oil changes after I realized that it only ends up being 10-20$ more…read moreexpensive before the cost of disposal. Bought a car from here a couple years back already got me 50,000+ miles reliably. Once brought a car in for repairs told them what I thought was potentially wrong. The young guy didn't write down what I said, got it back there was still an issue verified that it was what I said originally and brought it back. They made good and fixed the issue and replaced the brakes just charging parts on both. Mistakes happen, but they are good honest folks there and will make good if they mess up.

It's now been 3 months since this purchase and having to drop another 3k into this POC vehicle. Do…read morenot buy from here unless you're a mechanic and you thoroughly inspect before driving off of the lot. Spent 8k to purchase and now 5k in repairs not nearly worth it.

This place is terrible when it comes to after the sale service they can not be trusted in anyway so…read morejust save yourself the headache and buy from a different dealership

I came to this dealership in the fall because I believed that my front driver side bearing was…read moregoing out and at the time I had about a two hour long weekly commute so I was very limited in when I could go to the dealership and I was driving quite a distance. I went to the dealership, explained my situation to them and basically said "I believe that my front driver side bearing is going out because it sounds like it's going out, it drives like it's going out, and I have had my other three bearings go out within the past couple years could you please take a look at it and fix it". They had someone drive around the lot once and from that little drive they determined that I simply needed to put my truck in 2 wheel drive rather than keeping it in automatic. They said that was causing the symptoms so I thought great I guess I was wrong which is weird but at least I don't need a repair anymore. However, two weeks later my truck was continuing to have the same problems with the same signs of needing a bearing replaced even in 2 wheel drive so I brought it in again told him the issue told him why I believe that and after taking a look at it they said that my bearing was so bad it was about to fall off. Now, to me, this was absolutely ridiculous because I had told them exactly what the issue was two weeks earlier and given that they are a dealership who does service on Chevy vehicles I had assumed that they had taken a thorough look at it and they were sure when they had originally told me that my bearing was not going out. I can not emphasize enough that I had literally told them exactly what was wrong with my vehicle all they needed to do was confirm that and fix it. With the front driver side bearing going out and me driving almost 2 hours on the highway every week it was extremely dangerous. If my bearing had gone out while I was driving I could've died in a car accident or at the least would have had significant damage to my vehicle because they did not take a proper look and did not believe me when I told them exactly what was wrong with it so I was extremely frustrated. Maybe the issue is simply that I am a young woman and because of that they did not believe me but that would be a poor excuse for this dangerous mistake. Given the options in Houghton I will not say that I wouldn't recommend coming here but if you believe there is a serious issue with your vehicle I would recommend getting a second opinion if possible or if you are a young woman maybe be insistent on whatever you believe and request to be in the vehicle for any sort of diagnostic drive/test. One very positive thing that I have to say is that after expressing to them the experience I had had and telling them about time constraints I had they replaced the bearing within a couple hours of when I took it in the second time and they did it right. All of which I very much appreciated. They do have good customer service and the other two times I have come here have been perfectly fine other than details not many other people would care about like the floor mats being skewed. Last time I stopped by specifically they made time to take a quick look at my vehicle diagnosed the issue correctly and showed me how to manage it until I had time to get it fixed which was perfect.

Lived up there for 6 years. Superior Auto was recommended by several locals and transplants. This…read moreguy and this shop ROCK! They work their arses off, do the best job you are going to get and they care. John is worth his weight in gold. So is everyone who works for him. Cannot say enough. A few good ones up there- this is the best

While on vacation one of our tires picked up a nail. They dropped everything else they were working…read moreon to repair the tire. Had us back on the road very quickly! They only charged a small very reasonable fee. Thank goodness we found them!

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

This guy did not actually repair my car at all, but get this: He not only gave me an estimate…read more(totaled) for insurance purposes for free, but even offered to loan me a car -- for free -- when he was NOT going to be doing any repair work for me! I was stunned.

Steve Hanke was the best repair man I've ever worked with. He is polite and friendly. He is slow to…read morereturn phone calls, but that's because he's in the back of the shop, getting your car done as soon as possible. They did a great job with the estimate, being patient with waiting for the insurance approval, thawing the car, fixing, and cleaning the car. With all the snow, I had forgotten how my car can shine! They even offered a loaner car for FREE while our car was at the shop. I would definitely recommend Hanke's Auto body shop

When it comes to vehicle maintenance, Fine Line truly is, "as good as it gets." It is a "first in…read moreclass," absolutely top-shelf operation-----don't ask any questions, just go there-----you, too, will be pleased.

Incredibly friendly staff and great at what they do. Brought in my car for an oil leak and another…read moreissue that a different repair shop couldn't fix, and they fixed both the issues and explained in detail what they believe to be the issue. They even went out of their way to fix an issue I didn't know I had. The price was pretty good, and they even had me bring it in a week later--free of charge--to make sure the oil hadn't leaked again. Both times I had received a call within the hour of what the problem was and got my car back same-day. All staff was very friendly--especially the front desk worker--and I can't recommend them enough. :)