Jaden was there within 15 minutes and we were able to ride w him to my friends to get the vehicle…read morefixed. Great young man, great conversation! highly recommend!!

They don't like to tell customer what really happens to their vehicle they like to delete reviews…read morethat are bad so they keep all the good ones so it looks like they're a good company but they're not they like to steal and take things from you even though you try your best to get your car back and when asking for certain service to get towed somewhere they deny just want to take it back to the shop

Was out of town and my truck had an issue. They were able to get me in right away, set me up with a…read moreloaner vehicle, and got me back on the road the next day. The staff is very friendly and respectful. I strongly recommend them to take care of all your vehicle needs!

Up at Houghton moving student back from school. My Ford F250 springs a leak in the fuel filter…read moreright before we were ready to start heading home. pulled in 10 minutes before they were to close. I explained the situation and an entire group of techs came out and diagnosed the problem and fixed my truck in 15 minutes. Way above and beyond the call of duty. Can't thank them enough. Best service I've ever received from a dealership. Thank you.

This is the 3rd time I had an issue, & when I explained to Craig what the issue was, he told me to…read morecome on in. He made an appointment for the issue, but also told me to come in for a quick fix until they could get me in. Quick temp fix & going in for appointment.

I was on vacation with a leaky tire and Torch Lake service checked out my tire, patched it and…read morecharged me next to nothing! I was so grateful they were able to get me in with their busy schedule. Thank you!

There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

It started when we let them put in the first starter in 2009…read more We took our SUV there, again, to get the starter fixed in 2014. Besides the cost and annoyance that we had to perchance another starter (IDK how long starters are supposed to last) and to add that it was messing up just recently but I don't DARE go there again. ..... I was LIVID when I saw that they had placed a logo sticker on the inside back window of my SUV. There was NO reason for them to be INSIDE, all the way in the back of my SUV. Not only did they NOT ask or tell us....when I took it off and sent it back to them letting them know that this could be considered vandalism, they had the NERVE to CALL MY HOME to "assure me" that this is not vandalism. RUDE! I will NEVER go there EVER again! Bad bad customer service practices. Just plan trashy and rude.

This place saved us on our recent trip up north to visit family! Somewhere during the trip, one of…read moreour headlights burned out, so we needed to get it fixed before heading home. These guys stepped up and helped us out. They did it quicker than I thought and were very nice. Their price was reasonable too! Hopefully, we will never need to use them again, but if we do, I have all the confidence in the world in De Forge Auto Service.

People were amazing quality location of value was good. Unfortunately my insurance company messed…read moreup and sent the money to a different state and I timed out on my vacation time. I definitely would do business with this company and feel that it's a wonderful family business really good staff I feel sad we were not able to use them at this time due to a insurance adjusters Air.

I was in an accident a few years back. We we're barley over Mackinac bridge on hwy 2…read more The towing guy we had to deal with was HORRIBLE! But luckily the guys at Gasoline Alley were super cool. Helped us. Unfortunately the car was totalled, but he was super cool about getting my stuff out and being honest about the damage. Because of that, when my mini van sliding doors started acting up I took it here to get fixed. Again, being super honest and not just trying to make a buck, even though it was covered under insurance, he was honest and normal and told me to just cut the automatic opening lines to avoid problems in the future. I appreciate this shop.

While staying at the state park we noticed we needed a damaged tire replaced and needed tires…read morebefore check out the next day . Called around 2:30 pm and they were able to mount two new ones by 3:30 very friendly Thank you.