If there was a negative star option available, I would choose that! They misdiagnosed the repairs…read moreand still tried to charge me $3,000 for a vehicle that is still not fixed and that I still cannot drive. Outrageously priced. Do NOT take your vehicle here, even in an emergency situation.

STAY AWAY FROM SPENCER!! YOU'VE BEEN WARNED! Many repair shops in the area better than this place…read morethey are very expensive for shotty work I've worked at a parts store locally and seen first hand the shady decisions this place makes for the benefit of the business not the customer just stay away

tire went flat and needed a new one, they got it for me at a solid price and were able to get it…read moreshipped in and put on the very next day. Very kind and helpful employees as well.

Incredibly friendly staff and great at what they do. Brought in my car for an oil leak and another…read moreissue that a different repair shop couldn't fix, and they fixed both the issues and explained in detail what they believe to be the issue. They even went out of their way to fix an issue I didn't know I had. The price was pretty good, and they even had me bring it in a week later--free of charge--to make sure the oil hadn't leaked again. Both times I had received a call within the hour of what the problem was and got my car back same-day. All staff was very friendly--especially the front desk worker--and I can't recommend them enough. :)

This is the 3rd time I had an issue, & when I explained to Craig what the issue was, he told me to…read morecome on in. He made an appointment for the issue, but also told me to come in for a quick fix until they could get me in. Quick temp fix & going in for appointment.

I was on vacation with a leaky tire and Torch Lake service checked out my tire, patched it and…read morecharged me next to nothing! I was so grateful they were able to get me in with their busy schedule. Thank you!

Once again Skyler came through.. Quick responce, informed…read moreand courteous. Highly recommend this business. Thanks again!

We were camping in the UP, 9hr from home and our alternator went out. Our battery died and Niel,…read moreJody, and Levi was THE ONLY ones who were able to get us in the very next day. They even offered to take us back to our campsite until the work was completed. Very kind, honest people.

There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

I come here for all my oil changes after I realized that it only ends up being 10-20$ more…read moreexpensive before the cost of disposal. Bought a car from here a couple years back already got me 50,000+ miles reliably. Once brought a car in for repairs told them what I thought was potentially wrong. The young guy didn't write down what I said, got it back there was still an issue verified that it was what I said originally and brought it back. They made good and fixed the issue and replaced the brakes just charging parts on both. Mistakes happen, but they are good honest folks there and will make good if they mess up.

It's now been 3 months since this purchase and having to drop another 3k into this POC vehicle. Do…read morenot buy from here unless you're a mechanic and you thoroughly inspect before driving off of the lot. Spent 8k to purchase and now 5k in repairs not nearly worth it.

People were amazing quality location of value was good. Unfortunately my insurance company messed…read moreup and sent the money to a different state and I timed out on my vacation time. I definitely would do business with this company and feel that it's a wonderful family business really good staff I feel sad we were not able to use them at this time due to a insurance adjusters Air.

I was in an accident a few years back. We we're barley over Mackinac bridge on hwy 2…read more The towing guy we had to deal with was HORRIBLE! But luckily the guys at Gasoline Alley were super cool. Helped us. Unfortunately the car was totalled, but he was super cool about getting my stuff out and being honest about the damage. Because of that, when my mini van sliding doors started acting up I took it here to get fixed. Again, being super honest and not just trying to make a buck, even though it was covered under insurance, he was honest and normal and told me to just cut the automatic opening lines to avoid problems in the future. I appreciate this shop.

This guy did not actually repair my car at all, but get this: He not only gave me an estimate…read more(totaled) for insurance purposes for free, but even offered to loan me a car -- for free -- when he was NOT going to be doing any repair work for me! I was stunned.

Steve Hanke was the best repair man I've ever worked with. He is polite and friendly. He is slow to…read morereturn phone calls, but that's because he's in the back of the shop, getting your car done as soon as possible. They did a great job with the estimate, being patient with waiting for the insurance approval, thawing the car, fixing, and cleaning the car. With all the snow, I had forgotten how my car can shine! They even offered a loaner car for FREE while our car was at the shop. I would definitely recommend Hanke's Auto body shop