Waited over 30 minutes for 1 milkshake order and didn't receive order. Poorly managed.read more

Did you know that they have hot dogs. And you can get every single thing put on them. I like that…read morethey are sliced and put on the flat top It adds flavor They take enough time to get it heated though I get onions peppers and mustard. So good I've learned to call ahead and have it ready. Yum

While I was driving through the area, I decided to stop for nostalgic reasons. My wife and I used…read moreto love eating here. It was just as good as I remembered. The sandwich was fresh and it came out quick.

I've always experienced great service and the restaurant is always clean. I would recommend to…read moreanyone that visits the area of this location. The food is never a let-down and (unfortunately) in my current hometown the franchise closed down, so whenever I make it to Gastonia, NC I always make sure I make it to Schlotzsky's at least once.

This is a very clean restaurant and the service was great!!! We ordered the veggie #6 combo and the…read more#1 combo and they were both delicious. We will be coming back to this location...the service was freaky fast and the food was tasty.

It smelled horrible, like bathroom & the line was like 3 people deep & I couldn't wait any longer…read more We were on line for like 20 minutes & then walked out.

Everything!!!! The customer service, the food, and I was amazed at how clean it was. 10/10read more

I never ever have a bad experience here food alwaysssss slaps and imo just always been better than…read morechipotle

Keep driving to the somewhere else.. anywhere else!!! Don't waste your time.. Togo order is never…read morecorrect!!!! Even when they read it back to you verbatim. Food is sloppy!!! Found a French fry in my salad!!! Never receive extras even when you ask for them and pay the up charge!!! Staff has a rude, don't bother me attitude!!! Staff look unbathed and sloppy.. I do not recommend this place to anyone, EVER!! 3 strikes your out!!! Restaurant is dirty too!! Would post picture of food but throw it away!!!

Honestly, we generally LOVE this place. Just ask KK. But my father in law and I just walked in…read morethere about 20 minutes ago and went to the bar. I asked the girl what IPA's they had. Just a question. She was so incredibly rude, we left. Without eating or ordering anything! Now we are here at Bubba's 33 enjoying our food and a beverage with a girl named Jordan. She is lovely. I sincerely hope that if someone is going to represent you company, they have a better attitude and a friendlier approach to your guests. Good luck.

This was a really cool spot! It's kind of tucked away in the middle of Cramerton and Lowell…read more Food was delicious. Burger was juicy and cooked perfectly. Tons of options with a Groovy twist. Services was top notch!! I will be going back and I do suggest trying it.

This place is definitely a diner on steroids. Half expect to be able to throw peanut shells on the…read morefloor. It's dark and loud w/a lot of TVs and alcohol so great environment to watch a game. Very few healthy options but you can be creative and figure something out. I had a burger and with it being so loud - the grilled mushrooms and grilled onions were missed. Would that have helped maybe. No condiments on the burger whatsoever so you have to figure out to put them on yourself. It's a sloppy burger. It was an okay burger nothing to write home about. There are no onion rings during brunch French fries were crispy and delicious. Julia was a great server considering how thin she was spread. Would love to come back for the standard lunch/dinner menu.

This restaurant was already in a bad place when it was in Franklin Square Phase 2. For some reason,…read morethey thought that it would be better to make their traffic issues worse. (Something I didn't think was possible, but they accomplished.) is their food good? Yes. Is their service good? No, you'll just waste an hour of your life trying to get your food. I can't even speak to ambiance because I've never even dined in at the Cox Rd. location, only the Franklin Blvd. location. Based on previous experiences, I'd likely go to the one in Belmont, NC before this one.

Daily new location. As usual the service is very fast. Separate lines for online orders and for…read moreregular orders Online app makes it very fast. I usually get a salad with chicken. I think it's a good value. Always fresh The system they have to get you served and out is impressive. The employees always seem friendly and helpful

I'm not sure why the low rating, decently fast service while ordering inside, only took about five…read moreminutes. Burger was pretty large, similar to a Whopper in size. Tasted good and the fries were very much like McDonald's. Would stop again!

Went here around 9:40 pm on Saturday, there were two drive thru lanes. The first one we were in,…read moretwo cars were in front of us; the car at the ordering board was just sitting there not ordering / saying anything for like 10 mins, so we decided to go into the other drive thru lane. Mind you, two other cars had ordered and moved to the window from the second lane before we moved over into it. Once we got into the second lane, nothing was said to us at all. Instead, now someone was taking the car sitting in the first lanes order and we sat in the second lane, in silence, for another 10 mins. We ultimately decided to just pull up to the window and tell them our orders and let them know that no one serviced us at all in the second lane. The employee claimed that she was saying "hello" the whole time as if we were ignoring her, but there was literally no sound come from the ordering board speaker at all! After we place our order at the pick up window, we were told to go park on the side of the building where we waited almost 30 mins! We went inside to check on our order status and learned that no one had fixed our order at all??? Once we did finally get our food, yes it was freshly made and hot, but I had no appetite for it at all anymore. Service was HORRIBLE! My overall rate of experience : 0/10

I'm a fan of Cook Out's burgers and chili dogs. The burgers always have fresh crisp lettuce. For me…read morethe lettuce, tomatoes, onion and a good bun makes an excellent burger. The chilli dogs remind me of Texas Wieners from my childhood days. Cook Out has the perfect recipe of chilli, cheese, mustard and onions on a soft hot dog bun. I get a strawberry shake for a happy ending dessert.

At one point this restaurant was a place I would go to on a weekly basis. I'm not sure what…read morechanged, but their prices skyrocketed, and their quantity and quality of food diminished. Since then, I've completely cut them as a food option and have avoided them for other places that are of better quality, quantity, value, and service. It's honestly a shame because at one point I considered them one of the best values in the area with the best customer service; however, that is no longer.

Is there a better home cooking cafeteria, restaurant in the area?, if so please tell me!…read more I've been going here since as long as I can remember. It was originally in the old Gaston Mall off Cox Road. On Sat 10/18/25, we had a small family gathering here at the recommendation of my Nephew Sean we met up for a late lunch and there was six of us. So many good comfort food options. Today I had the baked whiting fish with fried Okra. Everyone got something different and everyone just raved about the food quality. The fried chicken, the roast beef and the meat loaf were all crowd pleasers. Since opening in 1973, this place has managed to stand the test of time....and COVID! The Staff is great, very welcoming. Still family owned and operated, please check them out.

I'm disappointed. Been coming ( mostly for pick-up) for awhile now…read more Never had rubbery chicken in my chicken and dumplins. The banana pudding tasted "different" ( not in a good way). The presentation wasn't the same. This is the very first time I felt compelled to write a review. That's how disappointed I was this week ( And I was just there last week, and it was decent).