I'm a fan of Cook Out's burgers and chili dogs. The burgers always have fresh crisp lettuce. For me the lettuce, tomatoes, onion and a good bun makes an excellent burger. The chilli dogs remind me of Texas Wieners from my childhood days. Cook Out has the perfect recipe of chilli, cheese, mustard and onions on a soft hot dog bun. I get a strawberry shake for a happy ending dessert. read more

At one point this restaurant was a place I would go to on a weekly basis. I'm not sure what changed, but their prices skyrocketed, and their quantity and quality of food diminished. Since then, I've completely cut them as a food option and have avoided them for other places that are of better quality, quantity, value, and service. It's honestly a shame because at one point I considered them one of the best values in the area with the best customer service; however, that is no longer. read more

Not what it used to be. Prices went up and everything shrunk. Staff seems overworked and probably underpaid too. Order is usually rights so I will give them that. They are just so short and rushed all the time. I just wanted you to have updated prices if you decided to go. read more

Cook Out - Partial menu - Fast Food Near Me - Gastonia, North Carolina

The food is good, milkshakes are better, onion rings good, french fries okay. Great for after concerts!!

Terrible I ordered 2 chicken wraps and got home and was just a tortilla wrapped up in tinfoil

I usually wouldn't leave a review for a fast food restaurant but baaabyyyy when I say I haven't had a Cook Out tray that didn't disappoint since my college days. My Spicy Chicken Sandwich Tray, with Chicken Quesadilla and Cajun Fries was fresh and tasty! This location has the usual fries not the new fries the locations in Charlotte have. There was a long line and the service was quick! read more

I ordered cheddar cheese curds but never got them and no chicken is in my "chicken" quesadilla read more

Cook Out - Chicken quesadilla but no chicken - Fast Food Near Me - Gastonia, North Carolina

Bought two shakes. Not sure what these are made off but they tasted horrible. Straight to the garbage. Will never stop here again.

Yummy they did again, my butter finger n bananas shake is the best ever !!! I don't like their food at all, tried it once n that was enough for me read more

Good service just keep an eye on your order. They super sized everything on my order so be specific. Its your wallet not theirs remember

I am not surprised that lack of quality control is present across multiple locations. I have gotten 3 meals at 3 different locations in Gaston and Mecklenburg county and not of them have been correct. Does this failure constitute 3 strikes and your out. Latest burger was over cooked and extremely dry. Ordered onion rings and was given chicken wrap. The problem ranges from the wrong beverage twice on the same visit in Charlotte to wrong sides. read more

If I could give them a no star I would. I was totally insulted when I tried to place an order at the drive thru. I pulled in to cook out and notice that line was wrap around the building at 12/24/2019 between 12:30am. I finally got my turn to order... I made my order and then the man said could you repeat that I was thinking he could not hear me so I repeated it. I waited for 2min. Then again he ask me to repeat it a third time I repeated when I heard them laugh at the way I speak. I was insulted and made fun of. I then drove off. I going to make sure everyone know how I was treated. Very unprofessional of the staff. I wander is that why the line was wrap at round the building. Staff playing at work and making fun of peopl read more

Went for a birthday milkshake with my husband on 9/17. It was about 1:30 AM and we were stopping on our way home after a night out. I usually love a cookout milkshake, but this time I was disgusted. I ordered a Reese's shake and when it came out it was double cupped. Wasn't sure why, until I took a bite and got a mouth full of styrofoam. I guess when it was being mixed, a hole was punctured into the bottom of the cup and instead of remaking it, they just double cupped it, leaving the styrofoam in the milkshake. Unfortunately I didn't realize until we were already back on the interstate headed home. But from previous experience the employees here are usually rude anyway. Everyone here needs to be retrained or fired and restaff the store. read more

I definitely recommend the peanut butter milkshake it's so bussin maybe make the price a little lower tho read more

Cook Out - Peanut butter milkshake - Fast Food Near Me - Gastonia, North Carolina

Threw away our time and money. After a 25 minute wait, my chicken quesadilla was completely undercooked, barely warm, and the cheese was cold and still shredded, not at all melted. Husband ordered a honey mustard wrap with no cheese... we got cheese everywhere and were given the wrong wrap. Everything was cold and terrible. Milkshake is classically undrinkable because it isnt properly mixed so you can't sip it through the straw. Never ever again. We would have turned around and gotten a refund if we weren't behind on getting to our destination. read more

This shouldn't have been given out in the first place. I ordered a Cajun chicken ranch wrap and I get a little nugget with 4 pieces of tiny lettuce, all wrapped up in a cold stiff tortilla. Like you know that I paid for this right?? So unacceptable. This ain't even worth eating. I'll give this place a negative if I could. I've been disappointed by this specific location so many times but im now posting this about it because it's really unpleasant. read more

Cook Out - Cajun chicken ranch wrap - Fast Food Near Me - Gastonia, North Carolina

Waited 30 minutes in line to pull up to the window to be told I have to pay cash. What a joke. Y'all are gonna throw the milkshake away anyways. Don't go here. Waste of my time and waste of your product. read more

I'm done! I am done paying too much for crappy, thrown-together food! I worked fast food through high school, got paid a lot less than these fools, and still acted like a professional. A hot dog bun should not be served so stale that it crunches like a potato chip. And I am NOT APOLOGIZING TO YOU for asking for my money back. Get a clue. read more

Absolutely 100% HATE this Cookout. WORST ever attitudes by the person that took my order and HORRIBLE drive through service at the window. THIS IS WHY I I TRY MY BEST TO STICK TO THE ONE IN DENVER they are 1000% better! My fries are old and not hot nor are they crispy. I will NEVER come back here again. I will also be email the head office again. HORRIBLE customer service here. If you don't like the job get another one! My advice to Cookout is hire friendly upbeat people. Not people who will bring your business down with bad service. No wonder they have 3 stars they probably don't even read these. read more

Cook Out - Gross old barely warm fries. - Fast Food Near Me - Gastonia, North Carolina

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I ordered a double order of onion rings. I got 7 onion rings totally unacceptable. I probably won't go back to that 1 again.

I walked up to the window to place my order. I was greeted by woman working the cash register that had a swastika tattoo. If management is hiring someone in a customer service role with a visible swastika, who knows what other sorts of people they're hiring and the level of incompetence behind the scenes. Won't be going back read more

Disgusting! This was at the bottom of my shake, how did this get there ?!?! This was my first time at Cook Out and I WOULD NEVER return here. This is unacceptable because there is no reason for this to be here somebody either had to notice the cup broke and did not care or I don't even know this just ruined my day. read more

Cook Out - a dirty bowl of food on a table - Fast Food Near Me - Gastonia, North Carolina

They upped their prices for a tray to 7 dollars and they handed me my tray with no bag, i asked for ranch for fries and he only gave me one cup of ranch. I then proceeded to open up my tray after i left and they forgot my fries. I payed 7 dollars for a burger, ranch wrap and a tea. Waste of my money. Might as well not have gave me any ranch if you didn't give me any fries. read more

This place is horrible. Not busy so idk how they couldn't t take 15 seconds to cook a quesadilla all the way and let the cheese melt and the cheddar bites were solid pieces of cheese no melt to them either!!!! If I wanted block cheese I would've just went to the store and bought mozzarella sticks. read more

Cook Out - Fast Food Near Me - Gastonia, North Carolina

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some of the most miserable people work here. you can hear them audibly talk about other people, groan about your order, and rush you. food here is okay but the service makes this a bad experience all around. read more

Cook out came to the rescue! We arrived in Charlotte and were starving, but still in a rush to get to our final destination in Asheville. While we could've just as easily stopped for lackluster fast food á la Mickey D's, we came to realize that Cook Out is kind of a "thing" in these parts, so we gave it a shot. I like that you can build an interesting meal including sides like corn dogs. The burger was the winner here, so I'd recommend you go with that. Just some good old fried food for THOSE days (you know the ones I'm talking about!) read more

I was ordering my food at 1:45 am and the black guy at the window was very rude when handing my food too quickly and gave a smart ass remark when he was impatiently handing my card back when he said hurry up and get this mother fucking card when handing my card back to me. I will not tolerate rude people, even if you're short handed. He got an attitude with my friend who earlier knocked on the window and asked if we could order there and had told us we he couldn't because they were short staffed. That's fine, I've been in fast food before but to be rude for no reason is why I will not be coming back here anytime soon! read more

Honey mustard chicken wrap and banana milkshake never disappoint. It's my go to at least once a week. And you can't beat the price!

Went to cook out tonite and ordered 2 trays both with double bacon burgers. My double bacon burger had more than bacon and the usual toppings it had a huge piece of charcoal on the burger. I bit down on the burger and noticed something hard after spitting it out this is what I found .... read more

Cook Out - This is the huge piece of charcoal I almost broke a tooth on that was served to me on my burger! - Fast Food Near Me - Gastonia, North Carolina

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I've eaten at several Cook Out locations and this one isn't necessarily the best one. There have been a few issues with correct orders in the past. I recently visited and had a BBQ tray with a milk shake. Milk shake was made super quick and nearly melted by the time I received it. BBQ was ok but had leaked juice all over everything else in the tray. Just an average fast food restaurant to me. read more

Stopped in here on the way back home from Asheville because I was craving some French fried junk food. The line was long so I was hoping I'd hit French fry heaven. However this was NOT the case. I got the cheese fries and hushpuppies. The hushpuppies has a sweetness to them, but otherwise were very tasteless. I had to put ketchup on them to liven them up and even then I could only get a few down. The fries - while large cut were soggy and then the cheese - disgusting. It's defiantly the out of a can crap you find at ball games to pump out onto your hot dogs. Maybe this is OK for some, but yuck. Is it too hard to shred some real cheese to sprinkle on there? The shake was good. Very thick, but would I ever go back - nope! Plus the lady got our order wrong to start with ... which is never good when you have a trail of cars behind you! read more

I've never used the walk up window so this is from a drive thru only perspective. The bbq can sort of be a too spicy mush that you don't get sauce for, so generally speaking I pass on their bbq. Their burgers are okay but I usually like bacon on my burgers and their bacon while light years ahead of mcdonalds or bk is still undercooked and very pink so I pass on the burgers too. I only had their chili cheese fries a few times because I prefer REAL cheese (shredded, not Velveeta ejaculate). I get their quesadillas in a cook out tray, I order them plain cheese without the (very spicy for my tastes) queso sauce. Sometimes they get this right. The order accuracy is pretty hit or miss and seems to be independent of if they're busy or not. The shakes are pretty good and their sweet tea is the best! The only true gripe I have with this place is they no longer use bags, so if you have a order for more than one person or need condiments it gets tricky to carry all that in one go. And because they no longer use bags to give your food to you, you'll never get a condiment unless you ask for it. read more

The service has been inconsistent but mostly bad. Orders have wrong but have been hoping they turn it around. Instead it has not and food quality has decreased. I ordered food for five people and 4 of them want honey mustard source. First I had to ask for it then when I ask for it I got only 2 so I said can I have 2 more and she then hands me 1 more. I'm not sure what is going on but not a very enjoyable service. read more

Ordered 2 Cajun chicken sandwich trays with and two drinks... The order wasn't 100% correct, but i can get over that.. The experience wasn't the best while waiting for my order.... I could hear screaming/yelling Over the mic while my order was being taken (which made my order difficult to get for the employee working - so i had to yell my order). As i pulled up the employees where playing around inside the store. (Hitting each other and goofing off..) After receiving my food i sat there for a while, waiting on my drinks to be handed to me. I had to unbuckle my seat belt and bang on the drive threw window to ask for my drinks while the employees where playing around and shoving each other (just to get their attention).... The food is great (regardless of my order not being completely great)... but the experience with staff sucks... read more

This is my second time at this place, the first one was a in Monroe, the second one in Gastonia, the food was completely differently, the chili was almost black, the shake was watery, I'm so disappointed read more

Ordered chicken nuggets, fries, and a side of cheese sauce. Got fries, no chicken nuggets, and a side of slaw????

This location is absolutely horrible. Went through the drive through and repeated the order FOUR times. Repeated chicken tender tray with double order of Cajun fries three times; on the fourth repeat it translated into a chicken sandwich, plain. That's fine, but when we got the tray the chicken sandwich was LOADED with grilled onions and the bread was completely saturated with grease - it was inedible. Also, fries were plain and not Cajun. Forgot the peanut butter shake and had to re-order last minute as we were paying. Will not return. read more

Food was NOT all there!!! Burger was burnt..We had only 3 onion rings..Threw the food in the bag..The only thing right was the drinks

Went thru the drive thur order 2 hot dogs all the way they put just put slaw. A chess buger no chess a nugget no nugget i wont be back and they are slow read more

I had cookout not to long ago with a couple of friends and we decided to eat some where before catching a movie and we decided to go to Cookout.The prices are very reasonable,I ordered for a friend and me and I ordered a spicy chicken with fries and a milkshake and they ordered a quesadilla with fries and a milkshake too.The price was only about 12 dollars.The food did take a while but the waiting was worth it,The food was good. read more