I returned to Albuquerque for the balloon fiesta and found that D& B was right by our hotel. I was looking for an activity for my son and niece before our flight back home and this was perfect. We did have an issue with our cards but it was easily and quickly corrected. The food was okay and the service struggeld. The weekend we were there they shared that there had been call outs and that the staff wasn't expected for another few minutes. We ended up waiting and could tell that it was an off day. The location is clean and it was a fine experience for the kids. It is a pricey activity. read more

I love this place- it's where family meets up and has some fun & drinks. The food got better and the eat and play combo is worth it. We love our friendly bartenders and football wing days. My only complaint is that they don't have any good prizes to strive for like the other D&Bs elsewhere. They have had empty slots where the big prizes go for atleast 5 months! Once they put big prizes up, I'll change it to 5 stars because it is the best place for games! read more

Dave & Buster's - I love being a - American Near Me - Albuquerque, New Mexico

Against my better judgment I gave this place another try. If I wanted to solely play the games and have an adult beverage I would say yes, come here. If you want good service to be a part of that experience do not expect much. Our server was Leticia and she was pretty unfriendly and not sociable. To not even smile at all is pretty unfortunate. It was not good vibes. Service was mediocre and the skin on the wings were very fatty. This is a sports bar and some of the TVs were showing crime shows on football Sunday. Very odd. They had to be asked to change the channels. This establishment is good for kids not for family and food. The employees are all just too young to make this feel like a comfortable and enjoyable experience. Lastly, I found this place to be very expensive. Just my opinion. read more

Dave & Buster's - Bar area - American Near Me - Albuquerque, New Mexico

We had a group of 10 who were visiting from out of town for a conference. The service for food was slow and we were never able to catch our waitress for concerns or questions. Rarely did they come to our table and refill drinks or check on us. My only problem was cashing out and not receiving my food receipt for work purposes. I called the next day and the girl on the phone was rude about me asking to get my receipt emailed to me for work since it was not provided to me while I was there. The wrong receipt was sent to me, so I attempted to call back the following day. There was no answer and I left a voicemail and had not received a response. I called today, the following Monday, and it was the same outcome. No answer and I left another voicemail that probably won't be answered back. I would like to see better service to those who are from out of town for work trips and such. read more

Gaming was fun like always. But my concerns were with the food. I ordered a burger with fries. Fries were really good, but the burger was severely undercooked. Our server was nice, and deserves a raise. Overall our experience was a good one. Though maybe eat somewhere else. read more

Played the grab game five timesp and it's dropping our prize as soon as it goes up/hits the top of the cable, besides being fully grabbed. We called for the manager -Arturo came up he was super dismissive and rude to our family. He didn't offer us a solution and said "what do you want from me because I'm not gonna open the game to give you a plush. I told him I didn't ask you to do that. I just called the manager to report it and let you know that's game is faulty on a round plushy. he said OK what do you want me to do about it? That's how we make our money duh. You have to keep playing"... We are icon 9 and idk if we will continue after that interaction... Followed up conversation with other manager, Johnny - who knew how to act as a manager be respectful. Regardless not complaint about the games but the SERVICE OF THE MANAGER ARTURO URIBE read more

Dave & Buster's - Disrespectful manager, general manager area of operations manager. - American Near Me - Albuquerque, New Mexico

I was on vacation 1,000 miles away from home and this location double charged me and my mom for 200 hundred dollars. Don't use your card here! read more

So I am impressed by the food. Fried pickles good, hot wings are okay, I have had better, but they will do. The fries are a decent amount not like other places. Cesar salad is great! Wow and the amount is a lot. read more

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DO NOT GO HERE AND DEFINITELY DONT ORDER COCKTAILS!!! Went there before a basketball game and sat in the bar area. First, place was empty, which should have been clue number 1. Service was horrible. It seemed like she was ill prepared by the leadership team to be waiting tables by herself. Food was bad, even for fried bar food. Worst part was we were sitting in the bar and being in the hospitality business I watched the bar tender short pour drinks all night. At a point we ordered shots of vodka. Being a former bartender at night clubs in Los Angeles I understand measuring drinks using speed pourers. Every drink was only 3/4 ounce. I asked the bartender who said their standard was 1 1/4 ounces so I asked her for a measuring cup because the drinks were short. Her response was "do you want me to get a manager?" Terrible service from her when she got caught. Keep your money read more

This is definitely a pretty awesome fun center that is full of arcade games, food and a bar. My only complaints is that alcoholic drinks that were empty were left around the places and could have put minors that are without supervision at risk. Maybe hiring someone that exclusively takes cares of collecting empty drinks. We found some also in the bathrooms and family restrooms. If not have waivers for parents to be responsible for keeping an eye on their kids to prevent them from drinking from alcoholic left overs. Other than that I feel prices are reasonable. The alcoholic gel shot was definitely an experience that can be enjoyed or disgusted. read more

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Terrible experience. If I could give it 0 stars I would. The server was great and tried really hard to change things but it went beyond her control. The cook walked out during dinner service, we were told the manager was cooking the food. We accepted it and respectfully stayed. The food came out sporadically half of our group had food and hour later the others got their food the food was cold, burgers were either overcooked to a crisp or severely undercooked. Nothing in the middle. It took 1 hour and 30 min to get all of our food and another hour to correct the tickets for them to still be wrong. we were charged twice on meals so that the discount for the terrible experience could be discounted at 50%. Who does that! The server tried to take care of it all because of the course the manager was the cook. Thanks for trying! We get the manager in the room and of course she is rude and unapologetic. Dear manager, I understand your people let you down tonight but close the kitchen if you can't cook and/or handle the consequences of your actions with grace. I would think twice before going to a place where you can see the lack of support by a manager. Sure she tried to be the hero but it's obvious she failed at kitchen duty. I don't question why any staff person or blame the cook for walking out. Solely on how the manager left her team to sink by leaving them to handle the circumstances of her actions. they were forced to respond to her inability to accept her failures in trying to be a cook. It's just sad. read more

I really had no expectations as we hadn't been here in years but we really liked it. We hosted a small family get together for a 3 year old bday party. The drinks and food were really good and reasonably priced. If you hit happy hour the wine and beer and margaritas are a major s up. We were in the dining room so were able to mingle with the group before we sat down. The kids and their parents loved the games. We'll go back for the drinks and food! read more

Horrible. Horrible service if you even get waited on. We stood at the front as soon as you walk in for over 25 minutes! Not one waiter, waitress, or worker came by to seat us. So we just headed to a seating area on our own, and found the worker supposed to be working the entrance area chatting up a friend that was seated. WOW! Guess you get what you pay for. We will not be back to this location if we can help it. They are the only type of place like this in the area, so they can get away with bad service. People keep coming because there is no other place like it to go. If someone were to come in and offer minimal customer service, this location would surely go under. You saw it here first. They have a lot of tv's to watch all of the games on, but we will try to find that some place with better service that has the same. read more

We had a great time at Dave & Buster's today! We went in the early afternoon around 1:30-2pm, and our service was excellent. The food we tried was all great and we were quite full after trying the bacon burger and mushroom burger (which had a unique Guiness marinated mozzarella that was really great. The truffle parmesan fries were great, light on the truffle which I really appreciated. Finally the creole shrimp dip appetizer was very tasty and cheesy. The chips it came with were hot and crispy, although I noted they were tortilla chips and not wonton chips as I had read on an online menu. This may have been an update to the menu, I failed to check for that detail at the table. For a Friday afternoon it was busy, but not crowded. There was a carnival vibe in some areas with some classic fair style games like the strong man mallet and ring toss. There were also some interesting mobile game analogues, and a surprising one-button Flappy Bird. The games were fun, and we only noticed one that was out of service (Wheel of Fortune). There is a rubber ducky claw game that is "play until you win" which is satisfying for anyone who has lost at claw games a lot in the past. I got the duck I was aiming for on the first try! Overall a great experience, and we will definitely be returning to use the rest of our tokens and spend our tickets in the gift store, as well as to try more of the offerings from the food menu. read more

Walked in to get some wings (not play). Was immediately seated, which was great, but then sat there for 15 minutes while multiple servers walked right by me not even bothering to greet me. I decided after that to get up and walk out. On my way out, I asked the lady at the front if they were short staffed, to which she said no and that they were fine on staffing. Horrible service to not even at least greet a customer while he's sitting at his table for that long. They could have at least said something like "I'll be right with you" or "someone will be with you shortly", but no. Just walk right by and act like I don't exist for 15 minutes. Ended up going to BJ's across the street where I sat down and was almost instantly greeted by my server. What did I expect from a place that's known for its games and not restaurant though. My fault for expecting decent service I guess. read more

We made the grave mistake of going here for Christmas for dinner. I ordered the ribeye medium rare, it was raw. When I asked to take it back and cook it more, it took almost 30 minutes and my friend had already finished her food. We had to ask consistently for things that were not received. I felt bad for the waitress because she was working 7 tables with no help. When we spoke to the general mgr, he said he could only take $10 off the bill, which he never did. I didn't expect this place to be a fine dining experience, but I expect to have good service and decent food and not have to wait so long for what we asked for. I will never be giving this place my business again. read more

Good Service tonight. Our food was good, we ordered a Cesar salad which was fresh and crisp. Chicken wings where super crispy. Kids Cheeseburger was delicious according to my 7 year old, my other kiddo had a pizza and she enjoyed it. As we walked out we noticed IPS security guard not wearing a mask. Which we did not appreciate. We all have to wear a mask due to Public Health order why is he an exception? read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

If you go in the door with an expectation of poor service and mediocre food then you are less likely to be disappointed. The manager had a bad attitude with us from the moment we sat down and that energy percolated through the entire staff. read more

We had our NFL draft party there yesterday. And we just had two of the most amazing young men taking care of us, their names were Profumo (Ozzy) and Vince (Kevin). The service was great and fast, food and drinks were brought out to us quickly. One of the young men seemed new to the job guess that explained the vest he was wearing "please be patient" but he was very sweet, polite, and respectful! His manager was also dressed to impress and navigated the draft party very well! If you have a NFL draft party next year at Dave and Busters please request Profumo (Ozzy) and Vince (Kevin)! My friends and family were very happy because of these two waiters thank you again! 5 Stars and Two Thumbs Up! read more

The only reason I come here is for the food. Otherwise the service is so bad. 4 different servers walked by us for 10 mins without offering anything. Took even longer to get water. Another couple was sat next to us and was helped asap. Wondering if it's because our race. Used to be my fav place to come but this was very upsetting. I do appreciate the server who eventually came from a whole different area to care for us and gave a discount. read more

It was pretty good! I hated that I had to use a QR scanner for the menu so i had to use a friend's phone. Games were alright, it was a nice selection for an arcade but seems to mostly be mobile games set as arcade machines. I ordered a drink since it was happy hour but the price was still pretty high. Got some chicken wings with fries and they were okay. It was good but I doubt most people come to DnB for the food. It was clean and there weren't any broken machines, so i'd say it was a good experience and OK place to visit read more

4 stars due to the long wait time for food and lack of customer service. Is wish we had the other waitress that was checking on all her tables. Food was OK and as expected for Dave & Busters. Do recommend for a little get away and pleasant time near opening but later on the day and evening is crowded. read more

We come here about once a month and the drinks are always delish and the food is even better! Don't sleep on D&B it's better than most places we go to - and we go out to eat every night read more

We stopped in tonight with our friends for dinner and some play. It took a little longer for us to be seated than we expected. We placed our order, which were two appetizers. After about 30-45 minutes, we flagged down our server and learned that our food was still not ready. We requested a manager visit. Sean, the manager, came to our table and shared that our server had not placed our order, after all. When he had told us that the kitchen was slammed. Sean went above and beyond to make up for our visit. He comped our appetizers and then brought over a few cards for play. The food was good and the gesture was well appreciated. Because of Sean's visit, we will for sure be back to Dave and Busters. read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

My husband described it as "Chucky Cheese for adults". A fairly good description. We went on a Sunday specifically because we heard they played all the football a fan could want. The Pros: Modern, clean atmosphere. Large menu with everything from mac n cheese to burgers. Prices were moderate, I'd compare it to an Applebees-type place as for the food selections. The televisions here are great for watching football. The games...oh the games! I took several laps through the game area and was impressed. Giant flappy Bird, Fruit Ninja, connect four, trivia... It was impressive. And my yelp check-in gave me 50% a $40 game card. Win-win. Not a pro, not a con: I ordered a burger. Angels weren't singing while I ate it this burger that most definitely had some kind of processed cheese holding everything together. The food be o-kay. Cons: Everyone we interacted with seemed like they had a late Saturday night...or morning. Zombies. Emotionless zombie? The contrast between the boisterous atmosphere of games and flashing lights and a zombie waitress...super obvious. I asked for mayo. She slowly meandered away. I saw her meandering around the mostly empty dining area for a while as I stare longingly at my dry mayoless burger. Eventually someone handed her a giant platter with a single mayo on it. Should I give them credit for making my mayo from scratch, probably not. It was weird. Even the host seemed unhappy to be there. That was disappointing. Solution: caffeine people! Overall we will probably return for the games and giant televisions. But maybe not. read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

Slowest service I've had in a very long time. Thought maybe I would grow old and die there.

The hostess could've given a bit more explanation about the contactless ordering. It wasn't until the bar tender explained to us what to do. While waiting for our order, our food arrived before our drinks. Asked a day about them and she said she would see where they were. Never came back ended up asking the bartender for them and he brought them right away. We also needed silverware and napkins. Bartender to the rescue once again. Not the experience we were hoping for. On a different note, tgg he e Cantina Nachos we're delicious. read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

What fun! They offer 20% for military. Drinks were decent, games were a lot of fun! Bathroom smelled like sewer, so I almost puked on our way out. Overall, we'll go back for a fun date night. read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

I was here on griday, October 27,2023, was not a good experience at all! I will not be back. First of all, our waiter was Thane, he sucked. He did not inform us that it was Happy Hour, I would have appreciated that. Then I accidentally spilled a half a glass of water, our waiter comes by and half ass job, with some napkins, rolls the water on to the ground, then disappears, evidently the bus boy comes by hands me a towel, but walks away with water all over the ground under my table, when he does finally show up again, I tell him, what the hell dude, where'd you go?? He's like I sent the bus boy. Then I guess he runs to his manager, instead of her concerned about our service, she tells me that I shouldn't have told the waiter that he sucks! Excuse me Harmony! I can give my opinion to whomever I wish to. I didn't call him names, I told him he sucked, he did! Are we soooo politically correct now, that I cannot tell a waiter that he sucks! Nope, sorry Harmony and Thane. You both need customer service training ASAP.!! I won't be back. My friends son who has autism was so excited about this place. Unfortunately I won't be bringing him back.. Huge disappointment.. Huge. read more

Well to start off, we had to go to the bar and get our own drinks since after 20 minutes, the waitress never came by. The place wasn't hectic busy but she finally came around. Then, each time we spoke, no more than three times, Ashley was rude and dismissive. Having finished our drinks and waiting to get another, she never came back. As I type this, I am going to get our own drinks. Another person, bus boy, came and took away our food tray that had been sitting there. Bottom line, this waitress sucks! If she's new, it shows! If she's been here awhile, management should look seriously at replacing her! Aside from that, trivia was going on in the next dining area and we would've wanted to participate while also watching the football game. Plenty of tv's but seriously? Dunno who's in charge of that but epic fail! read more

I've come here on several different occasions- twice just for the food, once just for the games, and another time to play and eat (hint: if you go for the play and eat combos it's an even better deal. Can be a little pricey otherwise). Frequently, my go to has been the ultimate mac and cheese with chicken, bacon, cavatappi, cheddar, and a breadcrumb topping (bonus: adding green chile is a great and terrible idea all at the same time). Another great item is the pepperoni pizza pull apart bread. If you'd guess that a pepperoni pizza disguised as a pretzel would be too simple, you'd be wrong. (They even have adult snow cones). My other dinner guests have gotten the chicken quesadillas, california smoked turkey melt (which he wasn't as impressed with), when pigs fly (mini pulled pork sliders with fries), and a seemingly healthy portion of the bistro steak, lobster, and shrimp linguine. The food is good, but the games are really what they're known for. read more

Always a good time at Dave and Busters. Good food, friendly staff and lots of cool games to play. read more

Dave & Buster's - Fun and food. Yayyyy - American Near Me - Albuquerque, New Mexico

Dave & Buster's is known for having arcade games in a mostly 21 and over atmosphere so adults can be kids once again. But what you really need to know about D&B is that their service is top notch. They really go above and beyond to make you happy and make sure your experience is enjoyable. My water glass was never empty and there is always someone around to recommend a game. Our waiter was the right amount of attentive while giving us space to chat and the bartender made sure the drinks flowed for everyone. Speaking of drinks, I LOVE their drink list! Where else can you get alcoholic snow cones that light up and drinks with sea monster that you can take home?! The little kid in me and my adult self can finally come together and have the best time ever! The food is great! My favorite is the dessert but I have a total sweet tooth. Anything with their brownies is to die for! D&B knows their chocolate! Have I mentioned the prizes yet? Keep your game tickets and save up because they have prizes you will actually want! They have everything from charcoal grills to mugs and whimsical items. I'm drinking coffee out of my D&B mug while I write this! read more

So the waiter Nick was excellent but the kitchen, on the other hand the kitchen needs to revamp the food was subpar and overcooked and some of the good we got had almost little to no meat for being a Philly sandwich but the excellent waiter named Nick made it a good experience because he would go and correct the issues definitely give that guy a raise he has excellent customer service skills! read more

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Food was pretty good, but you don't go to D and B for food we played in the arcade for a few hours my little boy loves it!! Good time!

LOVE IT! They have decent "bar" food if that's what you're into and they make some pretty amazing cocktails. But the games!! Oh my goodness, the games took me back. They have Pac Man, a giant connect 4, skee ball, and a larger than life Rock em sock em robots. I took my kids and we absolutely had a blast! It is a little pricey so prepare to spend at least $100 if you're going to eat and play. If you're going to drink it will be a little more. However, unlike Chuck E Cheese or someplace like that, you actually get good prizes for the tickets you win. I splurged and let the kids play for a good two hours or so and they left with BAGS of prizes. I will go again for sure but I will have to make sure I have money to burn! read more

Dave & Buster's - American Near Me - Albuquerque, New Mexico

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I've always been a big fan of D&B. It was nice to come back to D&B for a Yelp Elite event as its been a couple years since I did a review and they have some new games. The pac-man competition was a lot of fun if you've got some friends to play with. But, my ultimate favorite is the 4-Dimensional game or the 4D game called Dark Escape this game is SCARY and very CREEPY and uses sound, touch, and you can feel the zombies as they approach you and you MUST take them down! Me and my boyfriend could have played this all night if it didn't scare the bejesus out of us! It even measures your heart rate during the game. It's nice to see Dave & Busters progressing with more interactive games. We really enjoyed our time there and didn't find the prices unreasonable by any stretch of the imagination. The only thing was that I was a little disappointed to see that they don't have their ashtrays anymore in their ticket shops (maybe to discourage smoking... which I could understand but I was planning on getting that for those who come to my house and smoke outside). But, not enough to knock any stars off. Good job D&B - we'll be back soon! read more

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2nd weekend in a row and 4th time with Marcus!!! By far the most amazing bar tender!!! Personality wise and drink wise. We came 2x and they were super busy but he still took the time made it personable and made us some bomb custom drinks. read more

Dave & Buster's - Berry Bomb blended - American Near Me - Albuquerque, New Mexico

When I think of Dave & Buster's, I think of drinks and games. My recent experience at this Albuquerque location was far from fun. I was having a bad day; I had a drink with friends at home, then we took a Lyft to D&B's. Having recently moved to New Mexico, two of us had out of state licenses. Apparently, the manager had to verify their authenticity. When the manager came over and fumbled and then dropped the IDs, my friend made the joke that maybe the manager was drunker than us. Up to this point, we had been keeping to ourselves and just interested in lifting our spirits. We ordered food and drinks. The manager came back to let us know that our drinks would not be delivered until after our food because he was concerned we were too intoxicated. After 10-15 minutes, our bland food was served, and we were still refused drinks. My friends became irate and the lack of service. We had been quiet and safe. But they refused service. We were upset and just wanted to leave. We hardly touched the food, so we decided to just walk out. The manager stopped me and insisted on payment. He then proceeded to charge me for the meals we didn't eat as well as the game tokens/points. But I didn't get any player/game cards. I paid $90 for a very unpleasant experience. And while I'll add that my friends and I could have handled the situation better, I am still so confused. I went to D&B's, not Chuck E Cheese's. None of we're driving or being loud or obnoxious. We made a joke. I suppose if we had come in loaded but without any comment, all would have been fine. But with one drink under our belts and a joke, and we were cut off. I'm glad Albuquerque has other adult fun options because it looks like this D&Bs won't be the place for me. read more

Absolutely love this place! Best place in town to come watch the game, have amazing drinks and food. Always feel like part of the D&B family. Make sure to look for Marco or Tyler at the bar and if you want to thank your servers or share your amazing experience, manager Kayleigh is the one to look for. Super impressed with her customer service and her ability to make you feel like a valued customer... Ohhh and she have the most amazing smile! Thank you guys for going above and beyond always! read more

Dave & Buster's - Bar area TV's - American Near Me - Albuquerque, New Mexico

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