Everything is goodMedication on time. Good service Pharmacy is beautiful and staff. Very clean and…read morewell stocked.

The pharmacist was so unprofessional when I called. I called back again because I figured maybe it…read morewas just him which was rude but I was wrong. I called back again and a female pharmacist answered and was even more rude ! They both didn't care how they spoke or even who they were speaking too. Now I see why other customers gave them horrible reviews. F- F- F- F- F-

If I could give 0 stars, I would!!!! 10:30 am, my doctor called in an emergency antibiotic for a…read morecat bite that I needed to start immediately. 12:15 pm, I call to see if the meds are ready. After being left on hold for 20 minutes I hung up. Called back & was told messages haven't been checked yet today; they would check them in a half hour. 45 minutes later, I came into the store because this is just ridiculous at this point. The messages were still not checked!!! I was told they were going to check them right now. 10 minutes of sitting here & no one has picked up a phone to check a message yet.

Can't reach The pharmacy desk because they forwarded all their calls back to the store so basically…read moreI'm just playing phone tag with them until they're ready to get back to work from their long day of LUNCH BREAKS. they are playing with PEOPLE'S LIVES!!!

Taking a gander at all of the reviews on this CVS, I am quite confused as to other's experiences. I…read morecould totally see something negative happening if you over-demanded or had complex shopping requests, but on the whole, I have found this CVS to be reliable, quick during most visits, and relatively orderly. One plus is that they are pretty well staffed here. I've been to other CVS locations in the city, where you hit the button to ask for someone to help you open the Tylenol cabinet, only to wait for an inordinate amount of time before you have to walk all the way back up to the front to get the person yourself. You're able to get the help you need in almost every part of the store here. Granted, you're dealing with Philly folks, so they're not going to give you the nicest smile or friendliest service. But they'll help you out with what you ask, and frankly, when I'm coming to CVS, I'm not looking for the red carpet anyways so that's more than enough for me. Only knocks are probably the fact that aisles are often getting clogged up due to constant restocking happening. Not their problem honestly, because they're serving pretty continuous traffic opening to closing because of UPenn and Drexel nearby, so the fact that they're on top of inventory in the aisles instead of letting shelves stay empty is a good sign to me. Pharmacy folks are also helpful in the Philly fashion. Don't think I've had much of a wait ever, except for right after work, as expected, but even then they recently installed these partially self-serve kiosks within the past year that have greatly sped up prescription pick ups here. On the whole, I think you shouldn't believe all the revenge reviews happening here. This place is more than sufficient and above average for CVS locations in the city.

The pharmacy technicians were rude talking shit behind. I guess all the other comments posted are…read moretrue

I visited this Rite Aid for a drive through COVID test. I arrived a few minutes before my scheduled…read moretime, but there was not a line so I was able to be tested right away. The process was very straight forward, and the staff was friendly! They noticed my dog was in the car and gave us some treats for him, which he really appreciated it. While I was not inside the store, I found the process of booking my COVID test appointment online very straight forward and easy. I was able to get in the same day. They have clearly streamlined the process!

Screw this pharmacy. You have to spend 30 minutes or more ringing them to get to talk to anybody if…read moreyou have a question about your prescription--this has been going on for years. The people on the phone don't know what they're talking about and it's always a different story from my doctor. Then I have to spend more time trying to figure out who's wrong, and Rite Aid always blames the doctor. They don't really get to the bottom of things and they make you feel crazy if you press them to get the facts straight. 110% would not recommend anybody, trusting their life-saving drugs with these people. They'll kill you and tell you it's your fault! Anywhere but this dump. And my friend got punched in the face inside by an unhinged customer.

Love this pharmacy! They deliver and will set up weekly med management punches to help me keep…read moretrack of daily medications. I use Sunny instead of the CVS that is closer to my home. The pharmacists here take time to explain things to me if I have questions and I really appreciate the personal touch and non-factory feel of this pharmacy.

From the owner: Free Pick up & Delivery! Fast and Courteous Service!…read moreOne on One Medication Consultation! Ask about our $4.99 Generic Prescription Plan! Free Multivitamins Program! Free medication blistering services!

Reviewing a pharmacy, sort of a pointless endeavor. It's not like a barber, where the reviews will…read moreinfluence whether you go there or somewhere else. If you need medicine, you have to go. So why give this CVS in West Philly a 4-star review? To be completely honest, there's very little standout about this CVS location. To earn a 3-star in this business, you need to have prescriptions ready, a competent staff, and no uncontrolled fires. In other words, most of the pharmacies in Center City Philadelphia deserve a 2-star review at best. Downtown, the staff's too busy halting thieves, breaking up fights, and cleaning up the perpetual mess to actually help anyone. By virtue of this CVS being away from the madness of Market Street, and the exceptional kindness of one or two of its pharmacists, I am happy to give this place a 4-star review. Compared to the other options, it soars.

I've never had an issue with this pharmacy until I recently lost my insurance coverage. The…read moreemployees have all been very kind, but whomever is in charge of a discriminatory policy is the source of my complaint. I take ADHD medication and I was informed that this particular store's policy is that they do not allow you to purchase scheduled medication without insurance in order to reduce fraud. Despite the fact that my doctor electronically sends a script directly to them, and it is evident in my history I have been prescribed these medications for years, this is the logic that is being applied. It is already difficult enough with the DEA regulated shortage, access to this medication is a nightmare, I have been underdosed for months. This policy is adding a barrier to people who already need a medication with myriad of ironically time-consuming obstacles. The medication we need to function is being held hostage by hours of admin work to get the medication we need to assist us in efficiently functioning at our jobs. I understand this location is on a college campus and it feels like the assumption is that we are all comfortable financially and have adequate and accessible health care coverage, which is incredibly elitist and insensitive, and certainly not patient centered. I hope this store considers changing this policy so that people can get the medication they need, instead of discriminating against people who live in the community without the benefit of insurance coverage.

Greatl service at the Pharmacy. Never had a problem; however please note that the pharmacy closes…read morefor lunch.

Pharmacist was very rude and needs to be more professional. He had an attitude because he had to…read moreanswer the phone and do his job. He put the phone down to wait on someone else without telling me or putting me on hold. If He doesn't know how to listen to his customers and wait for them to finish, he needs another profession. This pharmacy has gone downhill.

Cashier had no personality, did not say thank you and did not explain why she carded me to buy a…read morelighter. I am 58 yrs old. I don't smoke. I was getting the lighter to light my candles!!! It wasn't like I looked like I was on drugs nor do I look like under 18, 21, or 25! I was dressed in business attire looking very professional. I was on my way home from work. I have NEVER, EVER been carded anywhere when buying a lighter. Now I know why I don't patronize Rite Aid too much. It started years ago with pharmacy issues. Plus their prices are way higher than other places. I was only there for something that was on sale.

Always has what im looking for, always clean theres one not too far I call it ghetto cvs, this one…read moreis 24 hrs very convenient and even the pharmacist is always willing to help with things. Quick stop for anything and their lines are not always long.

New drive through pharmacy employees are so slow and lazy, so one star is to much for them!…read moreTwo days I'm trying to pick up my prescription and no luck! They are to busy to work but have enough time to pretend how they are afraid of Covid-19... Should switch my pharmacy, we all voted with our wallets so let it be my vote against lazy employees.