Every time I have been in they have had what I needed, and they have gone out of their way to make…read moreme feel like a valued client.

Went to "look" at a Zero turn, I swore I was done with lawn care when I retired to TN. Ended up…read moreneeding a small mower after all. Great service, no "over selling" but got what I needed!

From the owner: Collins Building Materials provides building material supplies for flooring, lawn and garden,…read moremowers and trimmers, handrails, siding, lumber and decking, plumbing supplies and fixtures, drywall, insulation, electrical, masonry supplies, and more to the Jasper, TN area.

Greeted but the employee became a know it all. From gender bashing to rudeness. We were literally…read moreset back on our heels. Maybe she was having an off day but we will not be back to this Ace. We will drive over the mountain to the other one. Maybe the employees are less aggressive and won't attempt to explain how we should do things her way. Offensive demeanor and totally out of line. Good luck Ace if you continue to hire rude and aggressive employees. We will probably make a complaint to the owner as well. They did not have what we needed and the value was more than we wanted to pay on top of an employee completely out of line.

One of the smaller Ace's I've been to. Staff is always nice and the store seems to be clean and…read moreeasy to find items. They don't have the best selection of specialty items, so if you're looking for esthetic home pieces to buy while picking up bird food or screws, plan to go elsewhere.

Best local hardware store here. Knowledgeable staff and very helpful. My favorite place to shop…read more Lowes sucks ass

Stopped in on a whim after spotting this place set back from the road. I'm not from Soddy so…read moreperhaps I'm just not well informed, but didn't know this place existed. What a great hardware store! Like Tractor Supply but with more departments and a true family store feel to it. Great employees, friendly faces, and so much

We have done several jobs in Soddy Daisy. We make it a point to stop at Floyds Hardware before we…read morestart our job. We travel from cookeville installing and repairing garage doors and operators. Floyd Hardware is always a pleasure and we enjoy the stop each time. We are proud supporters. THank you , Brandie Jones, My Garage Door Company

Late review that was lost in my edits from 2020. I…read morepurchased kitchen cabinets from home Depot and today I tried to return the pieces of extra trim that were not used. Since I purchase these through a contractor I did not have a receipt nor did I have any knowledge of which home Depot they were ordered from, however I did have an order number from home Depot. I went to my nearest home Depot , Northgate, which is 20 minutes away from my home only to be told that I could not return the five pieces of trim because they were not ordered from that specific home Depot and asked me to drive about 45 minutes to a home Depot that is out of my way. I asked to speak to a manager to see if there was any way that he can make an exception because I just drove 20 minutes and did not want to drive another 45 minutes to a home Depot out of of the way. I asked to speak to a manager however the customer service was hesitant to call them. The assistant manager Noah came after a few minutes I explained my situation and gave him my order number. he said that he found the order but could not refund my money because it was not purchased at that specific store. I don't understand how home Depot could pride themselves on customer service when they are refusing to refund something that was purchased from their company and then asking their customers to go out of their way and spend more time and money during the pandemic. I purchased from HD because of the fair prices and customer service, but on this day I was disappointed to say the least. I have met the store manager before this incident and I believe he would have made an exception in this case not only because it's the right thing to do but because I believe he would have remembered me when I advise him of one of his employees spitting on the exit floor of the store exit threshold while the employee was counting the people exiting next to the line of people waiting to enter. I haven't had an issue with this location since this incident and continue to visit.

Recently went in the order a screen door. Sam was very helpful, professional, and personal. .read more

These guys have the worst customer service of any company I have ever used. They are regularly…read moreincredibly rude to customers. Unfortunately they often are the only place in town for certain parts so I guess they can afford to act that way. This is especially true for the parts devision. The owner needs to fire everyone that works there.

Though they have some things that are hard to find, one of the clerks was rude and didn't want to…read moreanswer my questions about the different features of the chain saws. I saw one I liked but will take my business elsewhere.