Experience Automotive is experienced, dependable and honest. We trust him completely with all our…read morecars. Dwight and Starr are hard working and prompt with estimates and call backs. They really do all they can to save their customers money - no unnecessary repair recommendations here!

Trustworthy and awesome. Wouldn't take my car anywhere else. Fast service and were sensitive to…read morecost.

We had both our vehicles detailed here. They came out looking great and even offered pickup/drop…read moreoff service. I will use this business moving forward for my car/truck details.

Fantastic work. My 2021 Silverado was full of tiny scratches from the brushes at the car wash…read moreplaces. So I had them put the triple coat sealer on it. The truck is black and I was amazed that there wasn't a single swirl mark to be found also had a dent in the hood they removed. Staff was over the top friendly and informative. As far as value I got exactly what I paid for and then some. Highly recommended

They take care of my cars, fixed converter . They are honest don't over charge. Josh is the manager.read more

Josh is unbelievable honest and just a great guy! We had the rear main seal leak quoted at two…read moreother shops and not only did Park Auto come in at less than half they also fixed two other issues. The car is running great! 10/10 Would recommend to everyone!

They are very expensive and not any better than other detailing places but charge 3 times more…read more SMH... if i knew then what i know now....I made an appointment and paid for half upfront. The day it was ready they called me and said there would be credit card fees to pay if paying by cc or told me i had to pay cash. I was not told this upfront nor did I have to pay fees for the deposit I put down. I asked to talk to the manager, he said he was the manager then i asked to talk to his boss. The owner got on the phone and said if I didn't pick up the car today they would charge me $25 per day storage fees but would waive the credit card fees. What a joke. Needless to say i picked up my car as quickly as possible. Poor customer service - I would not recommend this place!

Brought my car and told them "there's some mysterious noises and I am not sure where's it coming…read morefrom." After they gave the inspection, they were extremely patient and concise with giving me all the information and walking through everything they found. Everyone was extremely patient and my car is as good as new- no more noises! Needless to say, will be coming here for anything else I'll need in the future!

Stay away from this place they take your car and say one price hold your car for a week then call…read moreyou on a day their shop is closed trying to extort more money by saying stuff like I had to add oil to test drive then tries to haggle for more money before you can get your car back, then if you say thats not right they if you have a problemm how I run my bussiness go somewhere else, well I would but you already held my car for a week and won't give it back unless I pay your bloated diagnostic fee which by the way I already told him.what was wrong with the car originally and what he needed to check so yea if you feel like getting scammed come here

Matt the owner totally messed up and I think you should know why…read more 1. He promised a 5 day turn around on a repair and when he should have started the repair he decided to not until the following day. Which put him behind a hole day i figured this out by driving by and seeing my car sitting there and hasnt moved. I was borrowing a car from a family member. So i was upset. When I stopped in I asked why he didnt ship out the part. He said he was back logged. I walked out frustrated. He called me hours later and told me he wanted to charge me an additional 100.00 for shipping part over night. Now I was getting mad. A quote of 400.00 now is close to 600.00. i told him it wouldnt have been this way if he just shipped the part out monday morning. i said it was unexceptable. stop what you are doing and I will pick the car up later. This was an appointment and I should have been slotted into. it was made 4 days in advance. He has a problem prioritizing his work. He just said he was busy. When I orginally went to pick up the car before scheduling the appointment for repair he gave me a bill of 167.00 and said it took longer then expected to figure out what was needed for the repair. I asked what happened to the 75.00 thing. he said he would deduct 75.00 from the repair bill. Not the 167.00. Not sure how honest that is. I think the bill may have been inflated to appear its a discount. And bring cash because he charges a 4 to 6% for using your debit or credit card. And you will see a misc charge of 4.50 for misc charge.When I asked him what that was for he said for ink, paper, pens, etc. I said that would be the cost of doing business Matt. So bottom line is people. Matt is probably a good menanic but a good business man. I dont think he has a clue how to run a business. Or hes a guy that will nickel and dime you to death. I think he is in over his head. nice building. very clean shop. just needs some smart business attention for sure. and someone who understands customer service and whats expected. NOT RECOMMENDED.... I give credit when credit is due to business. I dont just write bad reviews. If you look up a week ago he recieved a good review from me. He needs someone to run his customer service and billing department like most of them do. The results I found a guy that will have it done in one day buy getting part from GM dealership. And cost only 415.00 out the door. not to mension I will not have to rent a car. They even offered to pick up and drop off. And still a Father and Son business. Go to Londono's car repair in roundlake folks. hes got friendly staff and no hidden costs at all.

Cant beat the prices. Other local dealer said I couldn't beat their quote. B&B did…read more I'd advise anyone reading this to look at Google reviews as there are many more. This place is near perfect and I experienced nothing less. Thanks for fixing my rather serious dent!

Prompt service and very flexible. Steve couldn't be nicer. My flat tire emergency was fixed. B &…read moreB are in my phone for future needs.

My husband called ahead to bring the car over and leave it over night. My husband came near…read moreclosing, but not at closing, people sitting around while saying it'll take at least a week. "More than we know what to do. Happy to take my business elsewhere.

Don and his team are top-notch. My family takes our cars…read moreinto their shop - and have always been impressed with their thorough work, honest recommendations, solid pricing, and overall quality service.

This place is the BEST! Totally worth the 1 hour drive. I…read morehave had numerous people tell me they could align my truck- only to get there and have them tell me it won't fit on their rack. I explained this before I went, and they assured me that they could do it. They took their time (took about an hour), and provided me a printout of the before and after details. (It was pretty badly out of alignment) My car drives great now and I am looking forward to getting new tires soon.

I have been going to this shop for tires since I moved out to McHenry 15 years ago. They are the…read morebest in customer service and the work they do is always above and beyond. They are always honest with their work and always have great prices. There is no questioning are they being honest with you about what needs to be done. To me that is always a great thing!! I dropped my truck off today to have new tires put on. They called to inform me they found another issue. They gave a quote, fixed the problem and had me back in my truck in no time. If you went to another shop to have tires put on, they wouldn't bother looking at the whole front end. They just put the tires on and send you on your way. That is not the case with Don Hansen's. They looked over the whole front end to make sure everything was solid. For me that is always reassuring. You don't get that at other shops. And if you do it comes with a big price tag. They care about their customers and always go one step further to make sure that you are always safe on the road. You get the feeling that you are family when they are working on you vehicle. Something that is rarely found these days. I will never go any place else!!! Thanks Guy's, as always you did a great job. See you in 6,000 miles for a tire rotation.