I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

Karen was very helpful & knowledgeable. It was a pleasure…read moredealing with her. In the exciting day of pickup, Natasha was pleasant and did a wonderful job closing the deal. Thank you Jewelry Exchange!!

We always enjoy interacting with the staff! Patty, Kathy, Jamie, and all the staff are extremely…read moreknowledgeable and super friendly! They go above and beyond to make sure that you're happy and completely satisfied. We highly recommend this establishment. And look forward to our next shopping spree. They have a knowledgeable jeweler on hand to make any alterations necessary. It is always a fun experience, even though it's a long drive/trip for us.

My fiancé and I picked up our engagement ring from here and we LOVE it so much Almaari Jewelers…read moredid a fantastic job making a custom piece using a diamond from my grandma's earing stud and the diamond and gold from my parents' first engagement ring at a reasonable price. In the middle, Mike and I picked out our own stunning lab grown diamond. Sam, the store owner and fantastic jeweler, was very patient and listened intently to all our asks and even found the perfect vine-like setting for us nature-lovers. He even explained diamonds and showed us some behind the scenes work on how to create such a fine piece. Never once did it feel like Sam was trying to sell us something out of our budget. We actually came under budget by a couple grand. He shared his cell phone number with us in case we had any more requests or questions and even sent us photos and videos of the finished product. Sam at Almaari Jewelers made such a beautiful heirloom that I can't stop looking at We are so happy with our experience that we even asked to take a photo with Sam upon receiving our ring! Thank you, Almaari Jewelers! We will definitely be coming back here for our wedding rings.

Sam is an absolute delight to work with. He is warm, friendly, gentle, responsive and honest. He…read moredoes beautiful work in which he takes great pride. I'm grateful to have this jeweler close by.

Imagine my surprise, logging into this Hell Site for the first time in years, only to find nasty…read moreDMs in my inbox from the owner. All I said was that the staff was cold and unfriendly to us and made us feel unwelcome in her store. Well, Renee, thanks for proving my point! Really wondering how we could have come across as "rude and obnoxious" when we spent all of 10 minutes in the store, were almost totally ignored by the staff, and these messages were sent months after my review. This woman couldn't pick me out of a lineup. As a full time antiques dealer, I'm totally horrified to have another business owner attack me, a perfect stranger, in this immature way. If any customer of mine has any problem whatsoever, I always apologize and try to make the situation right. I would rather eat a dog turd than treat someone this way.

The owner is so friendly and kind. She is reasonable with her prices. She will work with you. And…read moreyou become part of their family. I have been going to her for 15 years And recommend this place highly.

If I could rate it 0 stars, I would…read more.... I purchased a Scott Kay bracelet and ring from this jeweler years ago. Scott Kay jewelry is known for its unique black antiquing -- a design element that is embedded into the metal and requires professional, careful handling during cleaning. If not done properly, the antiquing is stripped away, ruining the piece. I've had them clean these pieces in the past without issue -- until now. My wife brought them in recently for their annual cleaning. She made it explicitly clear to the person behind the counter that these were Scott Kay pieces and that the antiquing must not be removed. She was met with a dismissive "yeah, yeah, yeah" attitude, and despite the clear instructions, they went ahead and completely botched the job. They destroyed the bracelet. The antiquing was stripped away, the finish is now tarnished, and the piece looks absolutely nothing like it should. When my wife confronted them -- visibly upset -- their response? "We're no longer a Scott Kay retailer," and a half-hearted offer to maybe "try reaching out to someone" who could help. No real apology. No offer to take ownership. Just a shrug and a weak "there's probably nothing we can do." This was 100% their fault. They never should have accepted the bracelet if they didn't have the capability to handle it properly -- and now I'm left having to track down someone to recondition the piece and pay out of pocket to fix their mistake. Absolutely irresponsible and unprofessional behavior. This jeweler clearly doesn't understand or respect the value of the pieces trusted to them. If you care about your jewelry, especially high-end designer pieces, take them somewhere else -- somewhere that will listen, treat you with respect, and most importantly, not destroy your property.

The jewelry there is very pretty but I wouldn't use their repair services. I had a 14k and jade…read morebracelet there for 1 month to be reglued. I picked it up today and before I got home, it had fallen off me. Just to be clear, I was driving, not haying a field. They did refund this laughable repair after I called. Additionally, I had a pearl on a ring reglued. They called me 2 weeks ago to be sure if they added more gold to the pin that it was ok with me. Totally. I asked them to provide me with an insurance appraisal additionally and they agreed. When I picked up today (again, after a month) no appraisal. Come to find out, they no longer do appraisals for anything not purchased there. Would have be a great time to tell me that when I asked. One more thing. When you ask for your Barmakian purchased diamond (over $15k 12 years ago) to be cleaned, she puts it in the little jar of cleaner. Just like we have at home. So sad to see what was excellent service diminish to this point. Training and retraining repair people and repair desk help would be useful. We'll be taking our business elsewhere. Very disappointed. Edited to say thanks to Allie for responding but I won't be back. Regarding the cleaning I requested, I was actually seeing if they would do it since when I dropped off my repairs I asked and she literally dropped it in the sanitizer and handed it back to me. I called it polishing this time to make it different from how I asked last time and received the 'sanitization' only. Yes, I understand the polisher is on vacation, but perhaps the desk person should have said something like - "but I can steam clean it for you". But not offered. Generally put off by the service staff and then the failed repair was icing on the cake. If I had lost this very precious bracelet it would have been your fault, but I would be without recourse. Too little too late. Recommend better training for your staff. Maybe less opulent setting and nicer people. This review remains at 1 star.

Had some dental gold I wanted to sell. I got a quote of around $50 from an internet place but then…read moreremembered Goddard and how nicely he fixed a gold chain I had. I assumed I'd get a bit less money but wanted to support local businesses. So I was surprised and very happy when I got $65 for the gold. After this he did a job for me of modifying a gold chain to have inline stars of david. The work was perfect and the price was unbeatable. Note that in the picture the only Goddard work is the gold chain mod, the actual stars and cross are not gold and not an example of the exquisite custom work he does for people who have a lot more money than I do :-)

Adam and Richard were astonishingly kind and patient working with me. I had a specific budget and…read morethey went out of their way to work with me and create a memorable experience. They are the real deal and worth a visit. I will definitely return.

My partner and I came here for ring polishing and resizing a week before our wedding. Jennifer was…read moreable to do it for us in a few days and was so sweet to work with! Highly recommend :)

They are the best. Great prices, honest and fare. Highly recommended them. Have been dealing with…read morethem for a long time and are always consistent. Mike

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

Last year my now fiancé and I were looking into ring shopping outside of Boston. We had no idea…read morewhere to start, and first tried the usual stops inside the Natick Mall. We tried out Euro Design on a whim, thinking a custom ring would be outside out budget, but we had the complete wrong impression of what our experience would be! We were so impressed by our first visit with Isabella and Michael that we ended up making plans to design and purchase my ring within that first visit. I think the highlight of Euro Design is working with Isabella and Michael, the wife and husband duo that own and run the store. Isabella is incredibly equipped for her sales role. In my opinion her priority is that you're getting a ring and stones that are not only exactly what you're looking for, but also the appropriate value. I never felt like she was trying to push a sale or an upcharge -- she even suggested that I opt for a lab diamond with a slightly lower grade than "perfect", as the higher grades can sometimes look too artificial. I really appreciated that input. Not to mention, the dynamic between Michael and Isabella was really endearing, they make such a great team. I get so many compliments on this ring too. I love telling people about where I got it from and the experience I had. I highly recommend working with this store, we will be back in the coming months to design our wedding rings next.

My daughter is turning 21, and my husband and I wanted to get her a very special gift that she…read morewould have forever. We decided upon a classic strand of pearls. I've heard great things about Euro Design, but have never shopped there. Fine jewelry is a rare buy for us, and we've gone to the big name jeweler located on Rte 30 in the past. While they have beautiful jewelry, too, I have felt that they were overpriced due to big overhead for their huge, multi-floored showroom. So, this time, I wanted to go somewhere new. With a big buy like this, I was more than a little nervous. But Isabella and her husband Michael were wonderful. Isabella showed me several different strands of varying colors and sizes and helped me pick a gorgeous one with very white, luminous (not sure that is the correct term?) pearls. Exactly what we wanted. My daughter loved it! We are so pleased with purchase and the shopping experience overall. Isabella and Michael are a 2-person shop. They are kind, very skilled, super helpful, and they offer absolutely stunning and quality pieces. Not just pearls. Gorgeous diamonds and gem stones, earrings, rings, necklaces, bracelets, you name it. So, if you are looking for something very special for you or a loved one, I highly recommend them! (They are right next to Zaftig's in Sherwood Plaza)