Sheldon Jewelers is amazing. We have worked with Russell and his team to both sell items as well…read moreas design an exquisite ring for us. He is honest, upfront and does incredible work. His repair work is flawless. He keeps in close touch during each exchange. We will continue to work with Russell for a long time to come. He also has beautiful items for sale. Sheldon jewelers is a gem!

I am commenting on the business owner's response. My husband was not giving the young woman the…read morebusiness. He said that the price was not in the ballpark, which is wasn't. Russell told us he was going to scrap all the jewelry, including a diamond bracelet with 50 baguettes. If that was the case he shouldn't advertise that he buys and sells estate jewelry. We would never set out to damage the reputation of a small business. We strive to support small businesses in our community. Clearly, after reading additional reviews, we are not the first to experience this treatment.

This review could have been a 3 but due to Barmakian's commitment to service, it's now a 5…read more Whenever we're purchasing nice jewelry, we go to Barmakian's and have never been disappointed. With a broken earring I wanted to wear to my daughter's wedding, I took it there to be repaired. I explained it was for my daughter's wedding so I had a real deadline for it to be done. The woman at the repair desk was helpful and told me it would be done by the deadline, 4 days before I was leaving for the wedding. When I called the day it was due to be done, the person answering the phone didn't look up my specific repair but told me they'd call when it was done. I called the next day, only to discover due to a delivery change (I was in their Natick store and learned repairs are done in Boston) it wouldn't be back in Natick until after I left for the wedding! The first person told me, after checking with Boston, that I could drive there and pick it up. That would have taken me 2.5-3 hours, not time I had the day before leaving for the wedding. That's the best she could do. I then asked to speak to the manager. While relucant to do so, they put me through. The manager was so helpful! She thought through the issue and came up with a creative solution, that did not require me to get to Boston that day but got the repaired earring to me in time for the wedding. The manager was warm and thoughtful. Now, just pass that kind of creative thinking to others in the store. Thank you for restoring my confidence in Barmakian's and treating customers well.

Salem was so helpful, patient, creative and had amazing taste! The building is gorgeous, the…read morejewelry collection is a great mix of individual unique items, as well as great staples that can be mixed and add to collections. Great find in Metrowest area!

Came into get a new band for my beautiful two carat diamond that my husband bought 2 years ago…read more Jamie was absolutely fantastic knew what I wanted just on description and I had my previous time in my brand new band set and ready polished and waiting for me an hour and a half later. Thank you Jamie! If I could give more stars I would! The only place I will shop for quality jewelry.

Stay away, The sell crap. I bought my wife diamond earrings a year ago for christmas. The white…read moregold setting turn yellow, the diamonds turn yellow. Took them to my jeweler and he told me I was ripped off. He replaced the setting. He said never saw white gold turn yellow. Don't get ripped off. They do not care.

I was completely blown away by the service at first, and then again by the quality and…read morecraftsmanship of the ring. Kathy and Neil Jr. were extremely knowledgeable and took the time to take care of me through the entire process. At other stores it was a bit intimidating and impersonal, but the amazing staff at DeScenza made me feel completely comfortable and I immediately knew that this was where I was going to buy an engagement ring for my (now) fiancé. I was able to look at and inspect several diamonds of every different color, clarity, and shape learning more about diamonds in the process than I ever thought I would! There was no sales pressure and I felt they genuinely cared about making a beautiful product. Kathy and Neil Jr. also helped me to pick out the perfect setting as I was split between two different styles and they suggested a custom setting that blended both styles and was exactly what I was looking for. The end result was truly spectacular! I couldn't be happier with the ring and am looking forward to seeing everyone at DeScenza again for our wedding bands!

What a positive experience from end to end. I loved being able to handle and inspect the diamonds…read moreand choose my own. I am so happy with the result!

This place is a absolute gem. Gary is as skilled as it gets as a jeweler, and he and the staff are…read morevery personable and great to work with. With them, you always know you're getting a fair deal and can trust that the work / craftsmenship will be done right. We have purchased original pieces, commissioned custom work, and relied on Gary for any and all repairs for years. This includes since we moved to the Midwest. At this point, we make pilgrimages when we come back to Boston to visit family (we waited 6+ months to fix my wife's wedding ring so he could work on it - and he did flawless work). Highly recommend. Support local and give them a shot.

Best jewelry store I've ever dealt with my life. They are so friendly, hands-on, right there owners…read moreare waiting on the customers that's very important to me. Also in the past, they have designed jewelry for very famous and important people such as Madeline Albright. This is a long time family owned business right in the center of Natick at the intersection of Speen Street and route 135. I would not go to any other place for anything that I need in the way of that special gift. When I daughter graduated from high school, they found us a beautiful set of pearls that was perfect for her. And then when she graduated from college. We got her a pearl ring to match it. They are excellent and their taste in jewelry is superb. No matter what you go. there for you will definitely find what you are looking for and it will fit your gift recipient to a T.

Contacted Stardust Jewelers Framingham last evening on a whim close to closing to see if they could…read moreclean a silver neck chain I had. They told me they could and to come write in. I went in and was greeted like they knew me my whole life and was surprised at the courtesy especially close to closing that they displayed. Not only that but the manager discounted the cleaning on the chain for me and went further to explain how I could keep it clean on my own in the future. It was a great experience that you don't normally get these days. I'm not a big jewelry person but if I was to be I would definitely be visiting them again. Great staff and experience overall thank you.

Where do I begin. I bought my wife's engagement ring here 22 years ago. We upgraded it once on 2003…read moreso it's been 18 years since I was last in contact with them. I recall working with Jim, who has since opened his own Stardust in Mendon. His father Rick still owns the original. I don't think that Rick would be proud of my most recent experience. And yes, i am one of those customers who is so upset that I feel compelled to write a review. My wife went down with her ring and the EGA cert. we received back in 2003. She chose to drive the 90 minutes simply because we could not get anyone to answer the phone. Very strange but I came to understand the owner (Rick) was having health issues and they were understaffed. Once she arrived, she was told that her diamond was not real. The person she was dealing with (Vee) asked her is the ring had ever been out of her sight and then proceeded to take the ring outback (out of her sight) to clean it. After 4 cleanings, she came back and said that she was wrong and that the diamond was real. Too late. For my wife, the damage had been done. She left in tears thinking the ring she had been wearing for 20 years was fake. Not a good look for me. When I bought the ring, there was a trade up program in place. Since Rick was not around, no one there knew anything about that and seemed unsure of the details around it. In the end, they came back and said if I spend double what I spent originally, I would get half off up to $5,000. My receipts from the first upgrade contradicted that. my understanding is it was 20% more than the original stone but again, no Rick, no idea. I heard from Cole, Rick's son the following week. He apologized profusely and after a 15 minute chat, I thought we were making headway. Cole told me to text him any time and that he would reply. I did, he never replied. I called 10 times over the next week. Never got a person to answer a phone or reply to their text messaging system. In fact, I am texting them an calling them right now to confirm they do not answer the phone or reply to texts. Confirmed!! So I drove down there yesterday, 90 minutes each way. Cole stuck me with the same Vee who speaks broken English at best (no offense but when you're already upset about the quality of service, you hope someone will go the extra mile. Cole chose to go hide behind the partition and let Vee deal with me. In the end I left. I chose to spend more money to buy my wife a brand new ring that trade in my ring with Stardust. While this decision might cost us $5,000 or more since I am getting nothing for my trade, I am happier knowing I don't have to deal with them again. And I can say that I'm in sales and if I heard that from one of my customers, I would feel like a complete failure. So in the end, Stay away from Stardust in Framingham. You will have better luck going to Stardust in Mendon and working with Jim. Rick - I hope you see this and figure things out for your store.

Michael and Isabella are simply amazing. They are so friendly, non-pressure and stand by their…read morequality work. I came in with my partner looking for a "promise" ring. I couldn't find exactly what I wanted so I designed it on AI. Michael and Isabella made the process so easy. I sent them the design. They were able to create engineered drawings and a mold for me to approve before casting. The end result came out even more beautiful than I could have ever imagined.

Last year my now fiancé and I were looking into ring shopping outside of Boston. We had no idea…read morewhere to start, and first tried the usual stops inside the Natick Mall. We tried out Euro Design on a whim, thinking a custom ring would be outside out budget, but we had the complete wrong impression of what our experience would be! We were so impressed by our first visit with Isabella and Michael that we ended up making plans to design and purchase my ring within that first visit. I think the highlight of Euro Design is working with Isabella and Michael, the wife and husband duo that own and run the store. Isabella is incredibly equipped for her sales role. In my opinion her priority is that you're getting a ring and stones that are not only exactly what you're looking for, but also the appropriate value. I never felt like she was trying to push a sale or an upcharge -- she even suggested that I opt for a lab diamond with a slightly lower grade than "perfect", as the higher grades can sometimes look too artificial. I really appreciated that input. Not to mention, the dynamic between Michael and Isabella was really endearing, they make such a great team. I get so many compliments on this ring too. I love telling people about where I got it from and the experience I had. I highly recommend working with this store, we will be back in the coming months to design our wedding rings next.

They make beautiful custom made jewelery! I was having trouble finding the perfect wedding ring…read moreonline but I was able to work with their designer Scott to have a customized ring made. We worked together to figure out the metal type and stone clarity and quality that gave me the look that I wanted but that was also within my price range. The ring came out even more beautiful than it was in my head! Each time I am in the area I stop in and they clean my ring until it sparkles. I highly recommend them if you are looking for something quality made and more individualized than with the chain stores. Plus you know that you are getting quality goods and expert advice that won't try to oversell you something.

I have had some repair work done here and was exceptionally pleased with the quality. They have a…read morelarge dog(German Shepard?) who usually just sits and doesn't bother anyone. Today, when I went in to pick up some jewelry, there were three large dogs..two approached me and one barked loudly. I told Lisa that I was uncomfortable and she ignored me and didn't call to the dogs. I asked if she could move them and her response was, "Where should I move them to?" It is clearly the owner's right to have the dogs in the store, but I will not return. I don't need to feel threatened and have my concerns disregarded. She simply could have come out from behind the counter and called to the dogs. Instead, I left feeling uncomfortable.

My fiancé and I picked up our engagement ring from here and we LOVE it so much Almaari Jewelers…read moredid a fantastic job making a custom piece using a diamond from my grandma's earing stud and the diamond and gold from my parents' first engagement ring at a reasonable price. In the middle, Mike and I picked out our own stunning lab grown diamond. Sam, the store owner and fantastic jeweler, was very patient and listened intently to all our asks and even found the perfect vine-like setting for us nature-lovers. He even explained diamonds and showed us some behind the scenes work on how to create such a fine piece. Never once did it feel like Sam was trying to sell us something out of our budget. We actually came under budget by a couple grand. He shared his cell phone number with us in case we had any more requests or questions and even sent us photos and videos of the finished product. Sam at Almaari Jewelers made such a beautiful heirloom that I can't stop looking at We are so happy with our experience that we even asked to take a photo with Sam upon receiving our ring! Thank you, Almaari Jewelers! We will definitely be coming back here for our wedding rings.

I have been going to Samir for over 10 years. He made my engagement ring 11 years ago. He is honest…read moreand truly cares about making his customers happy. Recently we went to him to get my ring upgraded. He wanted to make sure I found the right diamond. He didn't pressure us to rush and get diamond. He truly cared about us getting the right one. I am more than happy with my new ring. If you want a jeweler who is honest and fair Samir is your jeweler!

I always get a very beautiful Work at Jacques. He and his…read more Wife work together to deliver Great customer service and beautiful jewelry. He always Exceeded my expectations with a very professional work. He always shows me step by step how he do his work and is amazing the things he can do. I have been going here for years. They are both very sweet and professional. Thank you..

Jacques was incredibly generous with his expertise. I brought some family heirloom earrings in for…read morepossible appraisal. He knew exactly what they were about, recommended that I not have them appraised and did not charge me a dime. Completely opened my eyes to the value of my possessions and educated me about them. He showed me his work in comparison and I have to say he does exquisite work. No exaggerating, it was an unforgettable experience and I'm so glad I found them. We're lucky to have them based in Framingham.