I ordered a initial heart gold ring and i am beyond happy. He was very polite and nice.. I will…read moredefinitely be going back to buy and order more..

Highest top excellence in jeweler service, jewelry, inventory & customer service!!! You'll never…read morebe disappointed!!! Stop in just checking it out & be wowed & blown away at inventory & prices!!

I needed a ring resized. They did it quickly, they were up front with pricing and had it ready…read morewritten they said they would. And they are super pleasant!

went there very skeptic and was pleasantly surprised at their inventory . they have unique pieces…read moreand was able to repair my husbands chain that was a very sentimental gift from his mom to him that broke.

Good service quick turnaround good price for batteries on watch kiosk at Burlington mall near…read morelegal seafood

We got engaged with a ring from a commercial jewelry store in the mall, and didn't even own it for…read more24 hours before a diamond fell out! Long story short, we discovered Facets Etc., and they created an absolutely stunning custom engagement ring, and now our wedding bands too. I cannot recommend them enough! They worked with us on our budget for both ring projects and are truly exceptional at what they do. Now that we're married, my ring is perfect, with every stone intact! If you're considering a chain jewelry store, don't bother, they simply don't care. For the perfect piece of jewelry for your special day, stop by Facets Etc. and tell Colby and his wife sent you. You'll get nothing but professional, flawless service. Skip the mall, and chat with them instead!

The owner, Tracey Smith helped me create a custom diamond engagement ring last summer. Her…read moreexpertise was incredibly appreciated and her guidance with regards to stone and setting pairing certainly put me at ease during this fun, yet intimidating process. The end result was one heck of a ring! After meeting with Tracey in Groton, MA - I took the finished product, my engagement ring back to Colorado and carried it for 53 miles into the Leadville 100 Trail Race. I intercepted my now-wife Jenny, near the top of Hope Pass just shy of 13,000 feet (she was also running the hundred mile race) and proposed to her there. We'll have that story forever. I would encourage anyone looking for 5-star stones, metals and advice to give Facets a visit!

Elliott's is a major gem (pun intended) in the Leominster/Fitchburg area. Several generations of my…read morefamily have been going to them for all of their jewelry needs for generations, and the experience is consistently wonderful. My fiance bought my beautiful engagement ring there this past winter, and Jean was helpful, knowledgable, and so welcoming. Their selection is incredible (if they don't have what you're looking for in the store, you can bet that they'll be a giant book with exactly what you want and they'll be able to get it in for you). With Elliott's, you know you are getting quality jewelry, unlike a lot of "design your own engagement ring" websites, and that's truly invaluable. We look forward to buying our wedding bands and all future jewelry at Elliotts!

My whole family has been doing business with Elliiot's for three generations. Huge selection of…read morefine jewelry and watches.Then there is the service. Always there for cleaning and repairs. Don't waste your hard earned money on franchise stores...Go to Elliott's for a family owed and run local business that has years of experience.

Brought a ring that was passed down to my wife in to have it repaired, the band had been cut to be…read moreremoved. Thankfully I followed some reviews and ended up here. Not only was I unaware of the proper way to repair a "cut" ring, but Gregg also noticed a bent/damaged prong. Turn around was faster than expected and the pricing was certainly reasonable. The ring now looks brand new. Fantastic job done. Customer service, quality and convenience all 5 stars. Will certainly use them again and refer anyone in need.

I brought in two bangle bracelets where the charms had fallen off. One had the o-ring and the…read moreother needed an O-ring and also needed the opening to be filled up a little bit and he wanted $130 which I thought was extremely high! When I questioned why he said the price of silver had gone up. I haven't had jewelry repaired in a while so I wasn't sure so I decided to do it. Then it was going to take a little over a week and I was gonna be out of town so I took them back. I went to another store - Capitol Romance and my total is only going to be $12.

I would always recommend Tanguay jewelers! They brought my vision to life! I had drawn and designed…read morea custom set of wedding/engagement rings and he brought them to life perfectly! Every detail was carefully crafted! Also featured in this photo is one of his watches that was gifted to me on my 21st birthday. The quality is amazing and it always catches people's attention when I wear it out. Quality 10/10 Hospitality 10/10 Craftsmanship 10/10 I will be a lifelong client for all of my jewelry needs.

Have known Brian for around 30 years and he is very helpful to get something repaired and…read moreeverything else.

Smith and Son Jewelers - The only jeweler choice! I have…read moreworked with Andrew several times over the last decade.I can't say enough positive things about this master jeweler. He truly is a magician.Everything about my multiple experiences was A++. Customer service, pricing, design, communication, and especially his craftsmanship is top tier.Andrew designed my first engagement ring around 2010.I returned to him again from out of state to redesign and refresh our first rings' look he had designed. A completely new design with many new diamonds.I was able to trade in and then upgrade Andrew's original custom ring from over 10+ years prior and provide my wife something different and special at our 10-year anniversary mark.I actually worked with Andrew from Maryland on my revisited experience and he made the process easy and convenient without ever having to step foot back in his Massachusetts stores.I vouch for everyone looking to get service done with my honest and utmost approval and trust in Andrew Smith service and craftsmanship. Full confidence with 0 disappointment.I would recommend Smith and Sons 1000x over to anyone who asks and would urge those considering their inventory or the need for custom designs to go no further than Smith and Sons.Thank you Andrew and I wish you all the continued best! It was a pleasure working with you both times over the years on items that could have easily been stressful, but you eliminated any such feelings with what is normally a large stressful investment with unlimited options for customers.

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

Needed my engagement ring resized and so happy we decided to go with Benchcraft. Tony is obviously…read morevery experienced and knowledgable. He was very upfront with us about how resizing may affect side stones & shape. After assessing our situation and encouraging us to get a second opinion/quote, we really felt that we could trust Tony and wanted him to do the resize. He was kind enough to do it on the spot for us for a very reasonable price and I got to leave with my ring twenty minutes later in perfect condition. Great customer service and we could not recommend Benchcraft more!

My wife's wedding ring dropped a diamond. I brought it in to have the whole ring refurbished and…read morereplace the lost stone. The work was excellent, price was reasonable, and I will bring everything to them in the future.

Dropped my wife's banjo clock off that wasn't working and two days later , back at home on the wall…read more!! Great Job !