I stumbled on this shop when I was doing business in the area…read more My wife is very difficult to buy jewelry for. But I found the perfect pair of jade earrings. She loves them and actually wears them. There were so many unique pieces that are priced very well and the shop keepers were very helpful and enjoyable. I was able to get my brother's watch band replaced which had been broken for six months. I will definitely go back when I return to Worcester.

Family run business with excellent and prompt repair service of watches and jewelry. They also have…read morea tremendous selection of new and estate jewelry to meet the needs of any special occasion.

George is fantastic! My husband and I were not sure on what we wanted for a crucifix for me and…read moreGeorge was very helpful with our decision. My husband was very impressed he asked George to hold one for him. I would highly recommend Simon Jewelry

George has been our Jeweler for over 20 years. His patience and knowledge is like no one else. His…read morename and reputation is why I'm always so confident in sending him new clients. The photo is the design he made for my husband to give me for our 50th wedding anniversary. I can honestly say he is not just a jeweler but a true friend.

My sister in law came in to look at a watch we were in the store for 10 mins. No one asked us if we…read morewanted to be assisted or if we had anything in particular we were looking for. A Caucasian couple came in after us and was greeted right away and asked what they needed help with. For context we're a minority family. We didn't receive any service till my sister in law spoke up in regards of the couple being seen before us. Emma saved the day! She provided fantastic customer service and assisted my sister in law in making a purchase. She was efficient, knowledgeable and very patient. Thank you Emma for turning the situation around.

Their customer service is horrendous…read more I am positively SHOCKED by these good reviews. I've been here 5 different times. Each and every time I've left disappointed or annoyed by the attitude of the staff. The first visit the man who 'helped' me tried to upsell me for wedding bands. I kept saying I wanted simple to accent the engagement ring my husband purchased there. Thank goodness I was with a friend who finally said, loud & firm, "You are not listening! Simple! Simple!" It just seemed greedy. I bought the bands I wanted thanks only to the friend I had with me. Went to get my ring cleaned. The person who 'helped' said in the most condescending tone, with a scowl, "well did you buy it here?" When I said, "Yes, my husband purchased it here" the response was an annoyed look as she took the ring with a sigh. Pushy and rude.

Most amazing jewelry store I've ever been in fantastic service I've purchased all my wedding…read morejewelry here and I'll never go anywhere else I also appreciated how welcoming they were to my puppy and brought her water and treats. Thank you for everything.

We had the most amazing experience with Pope Jewelers! We had gone to other chain jewelers and were…read moreextremely disappointed by their lack of rings to try on. I was only able to try on 3-5 rings that were only available in size 6 - it is really hard to judge if you like a ring when it only fits halfway on your pinky finger. We made an appointment at M. Pope & Co. Fine Jewelers and they had a wide variety of diamond rings. I probably tried on 20+ rings. If they didn't have the ring in my size, they were able to take a loose diamond from the back and place it on a "setter" which is basically an empty band they could place a diamond on. Michael and his team were extremely patient and kind. I especially appreciated Michael's extensive knowledge on the diamonds and what to look for in certain settings and materials in order to create the most stable ring. My fiance was able to design a ring easily and it was ready within a month. After the proposal, I needed to resize my ring slightly and they were able to do it in under 48 hours! The ring is so beautiful and even better than I could have ever imagined. We highly recommend M. Pope & Co. Fine Jewelers and will definitely be back to purchase our wedding bands!

My now fiancé and I worked with Chuck on designing my engagement ring and he was absolutely…read morewonderful! I had a vision and Chuck made it happen. The ring turned out even more beautifully than I could have ever imagined. Chuck was attentive in listening to what I wanted and you could sense he cared about creating something special for us. My fiancé was also incredibly thankful for how easy Chuck made the entire process!

We worked with Chuck on my engagement ring. He was super knowledgable, incredibly helpful and…read moreworked tirelessly to make sure we had the perfect ring (stone and setting). I'd happily and highly recommend his work.

The customer service is wonderful, the price I thought was very fair, and I would definitely do…read morebusiness with them again.

I took my daughter to get a navel piercing. They were very welcoming and knowledgeable. I was…read morepleasantly surprised at how clean and professional they were. They answered all our questions with care. It was a great experience! I recommend!

I just picked up a service order today which reminded me of why this is the best jewelry store in…read morecentral Mass. The work included resizing two treasured rings, a repair to my very expensive watch, and most importantly remounting the diamond from my wife's damaged wedding ring into a new ring I purchased from Sharfmans. Dedicated staff, winderful job, expertly executed. Highly recommend this store to everyone.

I had a very simple need (my son needed adjustment on a watch band for an item purchased elsewhere)…read moreand I could not be happier. They have a fair policy for this sort of thing ($10 because the watch was not purchased at Sharfmans), they were pleasant to deal with, and it was a very positive experience. I was also impressed with the selection of items on display in the store and was reminded that this could be a great place to select a gift item. So glad to see this long-time Worcester store thriving, and would recommend them to anyone. This really is the best jewelry store in central MA, can't see a reason to go anywhere else.

I was thrilled to see that while Pucci's is under new ownership, they kept the wonderful staff! I…read morewent in to get some appraisals done as well as to browse the selections and the staff was incredibly helpful. I was extremely happy to see that although the ownership has changed they still have same trusted expertise and warm service. Highly recommend dropping by!

This already has great bones--here's a polished, ready-to-post version that keeps your voice but…read moretightens it up and adds a little sparkle: I can't say enough good things about this jewelry store. I came in to sell some gold since prices are so high right now, and Nancy, the manager, was absolutely wonderful. She took the time to clearly explain how the exchange works and the differences in value between 10k, 14k, and 18k gold. The customer service was outstanding, and I received a very fair value for my mom's old jewelry. While I was there, Nancy was also helping another customer design the most beautiful engagement ring--she's truly an artist. If you're looking for exceptional customer service, great selection, and real value, this is a trustworthy local jeweler I highly recommend.