Screen replacement was excellent. Had an issue at first, made a review and the manager called me…read morepersonally and made it right. They also gave me a free screen protector. Very happy with the quality and customer service. Thank you so much

Terrible experience. The repair quality was awful -- my…read morephone came back in worse shape than before. Customer service was unhelpful and dismissive. I wouldn't recommend this place to anyone.

very helpful staffs, and very fast results! my business records were recovered for a low price at…read moredataretrieval.com

They do what they say they can do in excellence & professionality and if they cannot, they…read morerecommend where to go or who to see. They say "yes sir" and "yes madam" and "no sir" and "no madam". It is written, "let your 'yes' mean 'yes' and your 'no' mean 'no' ". Clearly their team has been in the US military. They gave respect which is a rarity with the youth of today "born with entitlement" tattooed to their foreheads or "I will respect you AFTER your respect me". Bits & Bytes Computers rocks!!!

I was looking for a touchscreen laptop for work and decided to call the store directly, and the…read moreattendant told me of three products in stock with brief descriptions and prices. I thought about it for a few hours and decided to head in myself to check it out and I always trust salesman when they ask specific questions and really listen; the gentleman behind the counter said that for my needs an upgrade for memory was not necessarily the best bet and as is would be fine. I was taking aback by his direct and honest opinion. I love the direct customer service as opposed to big box stores and with the 90 day warranty I don't think I could go wrong. I opted for an external CD ROM reader and external mouse and everything came to more than half of what I would have spent for a new machine. I brought it home. Everything was in perfect working order and I am 100% satisfied. When he asked if I was an existing customer when he rang me up at the register I said yes for like 100 years and he said we have not been in business for 100 years and I said OK well then maybe 50 he says how about 35. Very friendly and professional exchange highly recommend if you're in the market for a used desktop or laptop. These are your guys! Five out of five highly recommend will return.

Worst customer service ever!!! They have not picked up any shredding for over 1 yr and they have…read morebeen charging us monthly! They don't even have the correct address on file. When I called to get the information corrected I get a call center who just read from the sheet they have in front of them, they do not listen to your issue. Very frustrating.

Record storage with Iron Mountain has been satisfactory. Record destruction is IMPOSSIBLE. It…read moretook two months to get ANY response to shred the remainder of records that were in storage. You are forced to pay for an extra month prior to shred with current cost of 1100$/month AFTER you request the shred. We asked for a chart out of those records during that extra month and were told we would have to start the shred process over, paying another month of 1100$ . You can not get response from customer service. I have overspent 2200$ waiting for responses to get the job done.

Took 3 weeks to complete a data recovery that I was told would only take 4 days. Mike didn't even…read morecomplete the job himself, it was handed off to a contracted company. Communication and customer service was terrible. Mike never answered his phone or returned my calls. When he did, he told me my project wasn't a priority and basically didn't care. He also spoke very ill of me over text message to the guy who actually completed the job because I was urgent on retrieving my data. I contacted him originally to support a local business but I advise you to not use them. Terrible experience.

Called to get to inquire about a broken hard-drive. They were very friendly and knowledgable about…read morea variety of options to repair the drive. They were also upfront with pricing and timelines. Will definitely call back if I have more computer problems.