I was told they are closed permanently. That makes it difficult for people here in town to get a larger print job done as we will need to travel to another town to get this done. read more

UPDATE- So I went to Das Copy Shop yesterday to drop off a fed ex package, fax some papers and get some colored paper. All went great - except the fed ex shipment was causing problems. READ THIS- the owner was unable to ship it, so she offered to take it to fed ex on the way home. If that is not amazing (and kind!!) customer service then I don't know what is. THEN- I had return after getting half way up Blewett Pass because the folks I had faxed needed a copy of my drivers license faxed. So I drove back. The gal at Das Copy Shop, again, was super nice. She made a color copy of my license and faxed it. The she wouldn't take any money for it. Her comment, "You've already spent enough." This is the small town kind of stuff I love about Leavenworth. read more

I can't say enough good things about Das Copy Shoppe. The owner (I forget her name) is amazing. Here's one story that is representative of how she treats customers. I took a PCR covid test at home, and needed to mail it via UPS air that day in order to get the results from it back in time for a trip to Canada. I came in to Das Copy Shoppe too late and missed the UPS air pickup time. But, she told me that the UPS delivery person had been there about 10 minutes ago, and I may be able to catch her at USPS since she goes there next. I drove to USPS to find her but missed her there as well. I then returned to Das Copy Shoppe to drop the PCR test off for next day's shipping. But while I was gone, Das Copy Shoppe's owner had called the cell phone of the UPS delivery person, told her she had a customer that needed a package shipped today (me), and asked her to come back to Das Copy Shoppe! By the time I returned to Das Copy Shoppe, the UPS delivery person was waiting for me, and took my package for that day's air drop off. Absolutely amazing customer service, and that story is just indicative of her care for customers as a whole. She always tapes my packages, lets me borrow pens to write addresses, etc. for free. It sounds silly, but this is in stark contrast to USPS shops I've been to, which won't just tape your packages for free, but make you buy a very expensive roll of tape from their office just to tape one package. And she always helps you figure out what the cheapest/best option is for you, even if that means less money for her. Please go here whenever you can and support this shop, whenever I'm in there it reminds me of what I love about small, local business. read more

Das Copy Shop is just one of the great experiences of living in a small town. Each time that I walk in the front door, I am greeted by a huge smile and big hello from the owner, Hallie. She is always quick to handle what I need from a fax to a shipment and then always makes time to catch up and chat for a quick minute. There have been a couple of times that I did not have a box and she went into her backroom and found just the right box for my shipment and did not charge me for the box. I am a vacation rental property manager and often guests leave items in the units and I return them back. Hallie and Das Copy Shop are the perfect duo to help me when ever I need it. All of my shipments have made it back the their owners in just a couple of days. read more

Zero! Horrible people! I dropped in to return two time sensitive packages. Both employees mask-less. Would have left but needed to send packages. At the end of my transaction I asked "Why no masks when the mandate is posted outside the door?". Reply from employee was "I don't need one because you're wearing one." I said "Not sure that's how it works" as I made my way towards the door. The other employee piped in and said "I have a health issue". I said "Oh both of you?" as I got to the door. She said "It's illegal to ask about my health". I responded "I didn't ask you volunteered, I won't be back." The employee followed me, mask-less and shouted "That's it you're banned! I'm calling the police you bitch!" As I got in my car I responded "Good you can discuss that mandate with them" and left. If you have a health issue just say so and drop it or don't say anything at all. Maybe try not to verbally assault potential customers and follow health mandated guidelines. Their responses were well rehearsed, probably because they are just flouting the rules surrounding the pandemic. Really horrible people. read more

My wife and I were on vacation and staying at a relative's place, while they were in Hawaii. They had forgotten a briefcase, so we went to Das Copy on Jan. 19, 2018 to mail the pkg. The gal at the counter told us it would arrive no later than the following Tuesday. I didn't even look at the receipt or question what she said. I just wanted to get the package to my relatives in Hawaii. I did ask her if there was a place in town where it'd be less than the hundred dollars she was charging me. Her reply was no. Later that day, I was informed from my relatives in Hawaii that the pkg was being sent ground freight, (according to the receipt I had sent them with a tracking number), and wouldn't be there until after they returned home. I couldn't believe it. I had to make a bunch of phone calls, drive into Wenatchee to pick up my pkg. at the Fed Ex center, then get it to the post office and send it from there. Day ruined! The post office only cost a little over $13.00, and it arrived on the following Monday evening. Wow. $87.00 cheaper and on time through the post office. On top of all that I misplaced my wallet in all the confusion. My nephew found it two weeks later. When we went back to Das Copy the following Monday, the same lady at the counter denied telling us that she said our pkg. would arrive no later than the following Tuesday. Both my wife and I heard her say it. I just dismissed the whole thing, which frustrated my wife, but I just wanted to get my money and get back to vacationing. I was beyond dealing with this lady. She was wearing the same Seahawks t-shirt as the previous Friday. My wife had also sent a small pkg. to her very ill mom in Illinois. The pkg. was still sitting on the counter at Das Copy when we went there on Monday. Crazy. The lady reluctantly reimbursed us our hundred dollars, as she had to write us a check. I had no credit card. My wallet was gone. It pretty much ruined my 10 day vacation, as I lost my wallet and did all it takes to put a hold on all my accounts. I thought I'd dropped it outside the post office, when having to drop off a pkg which should have been already on its way to Hawaii via airplane. I won't say what I think of this business, but there were packages and letters on the floor where customers stood. The Fed Ex driver was in the shop on the previous Friday and had heard my conversation. I should have realized why he raised his eyebrows, when I was told the pkg would arrive by the following Tuesday. He must have known, "No way." This was a totally ridiculous situation. Shame on you, Das Copy. You all now know the post office is seven times cheaper than Das Copy, and packages get where and when they tell you. Very sad situation. read more

I used them to send a fax that turned out to be completely useless, due to quality issue with their outdated fax machine, which employee of the store would not acknowledge. No apology, no refund offered -- absolutely worse customer service and no regard to customers. I also tried to print some pages but the print quality was such that I had to re-do all in the library. No respect for customer's time or money. read more

Spoke to somebody on the phone earlier today who reassured me that they were open til 4 today and frantically found a baby sitter so I could laminate some last minute Xmas photos and lo and behold... They closed at 3:30. Both the owners bitch about locals not supporting them, but when one does decide to, they conveniently close early. Thanks for nothing. read more