I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

So friendly! Great experience. Brought my full length winter dress coat in for dry cleaning…read more Reasonably priced. It was even ready a day earlier than expected. Nice job! I'll be back for sure.

From the owner: Dry cleaning, Leather, fur and Ugg cleaning, tailoring, wash and fold available! Open 7 days a week…read morewith great customer and drive to keep customers happy with the work we do!

I am so grateful for this place! I had a wedding in 2 weeks and needed a high-low dress altered…read morebefore then. They were so kind and willing to help. I also dropped off regular dry cleaning. Everything was done in just a few days! The dress is perfect, and my clothes are nicely pressed and ready for the next event. I live in the Silverton area, and while there may be a couple of places slightly closer, I'll never go anywhere else. They were gracious and personable with great service.

We've been loyal customers of Cleaners Plus for over a decade. They're our "go to" for business…read moreattire, formal wear and home textiles. Not to mention their wide range of alteration services. What sets them apart is their personal touch. Recently they called me to say they had found a gown, two dresses, blouses, and three sport coats that I had forgotten I had ever dropped off. The owner personally took the time to drive the garments to my home. I can't thank Cleaners Plus enough for their continued professionalism and consistant extraordinary value in all they do. It's obvious they're a family owned, quality driven business.

From my first phone call to this business through to pick up of garment my expectations were…read moreexceeded beyond belief. I called Tailoring While You Wait because I had burned the sleeve of my down puffer winter coat. I got a very pleasant woman on the phone. She told me to stop by and she would take a look. (Other local cleaner to my area wouldn't touch the coat and only offered to attach a patch that I would have to purchase on my own). I brought the coat in, got the same woman. She showed me an elbow patch and we looked at each other, no. I could tell she knew what she was doing because she started looking all over the coat for fabric to use on the repair. She told me she could fix it but I wasn't sure how and she told me nobody would notice the repair except me. I was skeptical but had hope as it is my fav coat. Long story short, The coat was repaired good as new. I couldn't believe it. She had created an entire new sleeve section (not a patch) and the repair was UNDETECTABLE! Where the additional material came from I'll never know because the entire coat was intact inside and out. No joke it was a miracle. it was done in record time with what I consider a nominal fee. All these ladies were so great and I was treated kindly and professionally! The burn was sizable and all the way down to the inner lining! Thanks again! I'll be a returning customer!

It may take some time but expert tailoring is what you will get with a smile ! You get what you pay…read morefor and with that being said always very professional and happy with the results

The staff is very friendly and helpful, and they just got some nice new machines! The store is…read morevery well kept

Went there on a saturday morning, no one there to take a drop off, only a phone number to call for…read moredrop offs...are you kidding me...waist of time went to "Best Laundromat" a mile away hell of a nicer place and someone is there to take drop offs...

I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

Very pleasant people. They do a nice job both on cleaning and alterations. I've been going to them…read morefor many years and I've never had a problem. Good turnaround time.

This dry cleaners is fantastic and so are the people! They work very hard to make their customers…read morehappy, even on short notice. best expierence and I will absolutely return

I bought a fur coat in for repairs the person was a new owner could not give me a definite price…read morefor the repairs, so I called 2 days later to see if he could tell me something and he promptly told me I was harassing him and to come pick my coat up and he hung up on me I used no derogatory language and was taken aback by the hang up. I don't think that was very customer friendly of him and guess what I won't go back because he abused me as a customer.

A BIG Shout out to Lacey Dry Cleaners. My son needed his Fire Department dress blues cleaned for…read moreMayor Julianos funeral service, and on really short notice they got his uniform cleaned and a button repaired. Thank you again

Always good service, suits are nicely pressed. Highly recommend. I have been using them for yearsread more

Friendly service ! Professional dry cleaners!…read moreItems returned in tip top shape! Competitive pricing! Best tailors in town!

DONT DO IT ! The worst. Really bad customer service, and they will fight with you over any…read morecomplaint. Bad experience to say the least. Do yourself a BIG favor and go somewhere else.