Excellent body repair. Very fair and honest. I would highly recommend Darrell's over any other body shop!

Had some minor paint issues and both numbers had some significant deep scratches. They did excellent job making my 2018 BMW look brand new. Also put me in touch with Harrison detailing to really complete the look. Took couple days longer than originally suggested but worth the wait. Only very slight con is tough to get them on the phone. Think due to them being husband/wife team running the place and both wearing many hats. Would definitely use them again. read more

I took my car in for a bumper repair after it had been hit. Awesome fast work and the car looked great!!!

10/10 service went to get an estimate on possibly having my vehicle worked on they came out to diagnose the issue and said that they could fix it on the spot went and got tools and worked right on my vehicle in the parking lot I will most defiantly return to them for further work honest people and very respectful and a strong know how at what they're doing. read more

Just got my BMW X1 back from Darrells. The car was keyed down the passenger side very deep and I never thought that it would ever look the same after being fixed. Well I was wrong! I was absolutely impressed by the quality of the work and paint matches 100%. Super nice people and would highly recommend them. If you want it fixed right take it to Darrell's. Thanks Pam Dennis read more

I brought my car in for an estimate on the rear bumper where there was paint rubbed off from scraping my garage. The owner's wife Pam was so kind that she checked that area with paint thinner and that got rid of all of the damage. She refused to take any money from me. I've dealt with body shops a million times and this type of kindness is not common. I will use them for all future work. I highly recommend them. read more

I have been debating on writing this. Even trying to hold off completely. Give the staff a chance to do "damage control" or make up for their service. Since they have not and it continues, I have been left with no choice. My 2016 Silverado came to the shop the morning of April 28, 2023. I slide off into a ditch during a dark morning storm. I had front bumper and suspension damage, requiring them to also completely replace my 6-inch lift kit. Today marks 10 WEEKS that I still do not have my vehicle back. I have made multiple trips to the shop in person. I have reported them to Geico my insurance company. I have had to call numerous times to ask what the holdup is and also leave more than one voicemail. They rarely ever answer the phone. When I do speak to a real person, I'm told someone (owners' wife) will call me and she doesn't. Or I am told they are waiting on "just one more part". This is the same story each week, "waiting on another part". I went in to check on the status for the first time after they had it for 4 weeks. It had been sitting in the same place, not having been inspected or even moved. The few updates I have been able to get out of them, I was told my lift kit was "on back order". If they had not waited over a month to even order parts, we may not of had this issue. If the shop is too busy to get to or complete jobs in a timely manner that should be relayed to customers immediately. I even explained my plight to the owner's wife, that I am a single mom, that has to work full-time. I have no rental coverage, so I am paying out of pocket for a rental for the past 10 weeks. But every week, if I actually speak with anyone it's a new story with a longer waiting period. I am now head under water in debt paying for 2 vehicles. Credit cards maxed. Cash loans out. I called and left a voicemail on Wednesday with no return call. My father went to the shop yesterday (a Thursday). He spoke with Darrell who again described this back order and awaiting more parts. He again gave a further deadline (possibly next week?) and assured my father that his wife would call me Friday (today) with updates. Never got a call back. Still waiting for my vehicle. 10 weeks, going on 11 is so beyond patient and reasonable. Despite the significant financial damage this has caused me, I am more greatly disappointed in the complete lack of communication. They have really dropped the ball at something so easily avoidable. read more

My BMW 550i was hit and I was told Darrell's was the best place to work on BMWs. They made my car look like it was brand new! Turn around time was faster than I expected too! And both Pam and Mike provided excellent, personal service! Thank you, Darrell's Body Shop for returning my car to beautiful condition! read more

Darrell's Body Shop - My car looks brand new after Darrell's Body Shop fixed it! So happy with their service too! - Body Shops Near Me - Conway, South Carolina

Great service, great quality, and extremely professional. Pam and Mike make what can be an unpleasant event pleasant. I definitely recommend this business for any repair needed on your vehicle. read more

Mike, who owns & manages along with wife Pam are the Best!! If you want the best autobody / collision work on The Grand Strand, this is your BEST option!! Only body shop recommended by MB MERCEDES/BMW!!! read more

They know customer service better than any other shop in town! Very professional and helpful! Great quality work done on my 550i the first wreck I had and after my second wreck where my car was deemed totaled they still went above and beyond to help! Pam helped me clean out my car and move all of my junk into my rental! Great people, great service, great work! read more

I really cannot say enough good things about this shop. Their customer service is incredible, and they clearly have no interest in working over people for a profit. I've had way too many horrible mechanic/dealership encounters as a young woman, so I really appreciate their integrity and honesty. Thanks guys!! read more

Just got back from Derrell"s Body Shop where I had a very pleasant experience. While working in my garage I had dropped a jack stand on the hood of my wife's, new to her, 2016 Mazda Miata. I waited a week to tell her so it wouldn't ruin her Thanksgiving holiday. After getting a recommendation from the local parts store and reading reviews on line I decided to get an estimate from Derrell's for the repair. I'm not sure who I talked to, but he seemed like the owner -maybe Mike? I mean that as a compliment because he was down to earth, just like one of the employees, not an authoritative owner type. He walked out with me to my car and looked at the dent in my hood then went inside and got one of his technicians (coworkers) who buffed the dent to asses the condition of the paint. Fortunately the paint was still good underneath the scuff and we decided it could be fixed by popping the dent out. He called his dent specialist and found out that he was in the Myrtle Beach area (where I live) on Mondays. This he thought would be easier and save a trip to Conway for me. Meanwhile the technician also buffed out some scuffs on my rear bumper. With the business card of his dent repair specialist in hand I asked him how much I owed him and he said nothing. As I walked out the door he told me to practice safe jack stand handling techniques in the future. Dustin read more

Quality work, excellent customer service,would highly recommend to anyone. They gave me a clear and concise estimate.

This group does excellent repair work! I have unfortunately needed their service several times and each time my vehicle was returned in show room condition! read more

I was referred to Darrell's Body Shop by my local BMW Dealership. I visited the Body Shop to discuss the repair needed. The five star rating I am giving is because of several things. From the way I was treated in the business, complete professionalism, approachable and friendly. By the amount of business they had I surmised that they were reputable. We set a date to bring my vehicle in, of which I was able to decide. Excellent work! Great work ethic. Car was repaired and ready to go early. I highly recommend this business for you auto body needs. If needed, I will utilize them again! read more

After my car was damaged in an accident, I took it to Darrell's for repair. I was very impressed with the service that I received. Pam was very professional and worked with my insurance co., to make sure my car was repaired the right way. Being in an accident is always stressful. Having damage to your car is more stress, but Pam and Mike made the entire process a lot easier to handle. Their crew did an excellent job repairing my car, and the front end looks brand new!!! When I went to pick up my car, I discovered the car rental place had closed early. I didn't know what to do, but Pam didn't hesitate to help me with that situation. I highly recommend Darrell's Body Shop!! read more

moved down from long island and just went to darrells based on reviews. they did excellent work and were very professional. he has my business whenever i need body work! read more