I'm completely satisfied with my service. I had an issue with my main drain and two other plumbing…read morecompanies couldn't address it. Chris came in and got me back up and running in no time for a very fair price. Highly recommend this business for any drain cleaning needs!

I had a floor drain that my furnace drained into. It was clogged after I had some construction…read moredone. I had a plumber out to clean it out and after an hour of working gave up and said I would need to have the P-trap jackhammered out of the concrete and would have to to get to it a wall removed and the furnace moved. I found AAA Ace Drain Cleaning online with great reviews. He came out three hours later. It was quite a struggle because there was mortar that had been dumped in the drain and clogged the P-trap. After a couple of hours he was able to bore through the mortar and open the drain. I also had AAA Ace scope the pipes to assure I would not have problems in the future. They were also very neat and clean which is a concern with that type of work. He was very fair on the price for the amount of work I had done. Yes, I will keep AAA Ace Drain Cleaning's name and number for future problems. Chris and Tyler were amazing.

Bought my own sink, faucet, and garbage disposal and we wanted it installed professionally. We have…read moredone business with true blue before so we called them to install it. It was a HORRIBLE job done!! Sink is crooked, leaks under the sink, waterline to dishwasher was not attached properly that it caused my dishwasher to flood onto my floor, faucet handle hits the window sill when tuurning it on, and sink was not placed flush next to back wall that there is a gap between the sink and counter top. We tried to work with the company on several attempts to resolve our issue but they REFUSED. I would NOT recommend doing business with this company. They don't care about the satisfaction of the customer!!!

Stay away from these guys. Sold me on an expensive water softener that crapped out after only a…read moreyear. Then I paid many hundreds for them to come fix it. They couldn't. Left saying they'd get parts and then would never return. Now they play dumb about it all. Many months of trying to resolve this and I gave up. Too much stress with these idiots!

Matt Fratzel tackled several plumbing issues in my house, some of which were a bit challenging from…read morean installation standpoint. He knocked it out of the park. He's great about communicating job status, arrival time, etc. And he put up with my "enthusiastic" dogs lol. Would recommend him without hesitation.

We had a terrible experience with Fratzel Plumbing, and the owner, Matt Fratzel. We hired Fratzel…read moreto take care of various plumbing problems in a house we were rehabbing, and all we had were problems with Fratzel all along the way, such as repeat leak issues that should have been taken care of the first time they were addressed. In a couple of instances, leaks had to be addressed two-three times before they were finally fixed, such as the Master bath shower and kitchen faucet. In the case of the kitchen faucet, we had to remove damage tiles below and re-install. In another case, after asking Matt to make sure all issues were addressed, it wasn't until the Inspector caught the leaky tub plumbing that it was noticed. Matt said, "I'm sorry about that". By that time, it was far too late and we almost lost the deal with the Buyer, and it totally ruined our credibility with the Buyer's Agent. In the end when I discussed all of these problems with Matt, and the high prices he charged us for everything, he said "I will never forget this project and I hope I never encounter anything like this again". That was surprising, considering all the issues we had were normal plumbing problems. Even with that, he declined to offer any sort of reduced pricing or concessions for the hassle, lost time, and other issues his incompetent plumbing caused us. His lack of sincerity was glaring. Saying you are sorry is one thing, but meaning it is another, and he clearly didn't mean it. For the prices you will pay for this Plumber (which are near the top of what we found in KC), and the hassles you may experience with him, such as what we went through, I would look to the many honest and dependable plumbers in KC for assistance rather than use Fratzel Plumbing, and hear excuse after excuse about why things went wrong. If he counters this review in a phony way, I will be happy to post the email exchanges I had with him about all of this so you can see firsthand what took place, and how he handled this situation.

Hot water in toilet tank!!!! Quick Relief Found the source and FIXED IT!!!!!…read moreHave several more problems lined up for him!!!

We called Anthony at 8:00 AM for a sump pump failure and water in our crawl space. He came out to…read moreinspect the issue within a couple of hours and gave us a very reasonable estimate. We agreed and they were pumping out our crawl space by 1:00 PM and finished installing a new sump pump by 3:00 PM. Great customer service and even better performance. We are now going to have them back to give us estimates on replacing some old lead plumbing in our crawl space. I highly recommend you call them for any reasonable, professional and prompt plumbing needs you may have. Thank you Anthony for a job well done!!!

The service and staff were friendly and professional. That…read moresaid, I was extremely disappointed by the service fee. I chose this company specifically because they're local--I live less than 3 miles away--and wanted to support a small business. However, unlike other companies that offer free estimates, I wasn't informed about the service fee beforehand, and it came as a surprise. That lack of transparency was frustrating. While I accept some responsibility for not asking, I believe upfront disclosure should be standard practice. *UPDATE After reading my review, Taylor Plumbing reached out to kindly explain their billing process. I was not overcharged. From what I understand, they use a flat fee for the first job and a lower additional fee for each job after that. They were professional and respectful in clearing things up. My only suggestion: take a moment to listen and make sure you understand the pricing policy before the work begins.

We had a drain backup after Thanksgiving. Although a two man crew came out later that day, the…read moredrain backed up again within a week. They were here half an hour and charged $230. Apparently they did not run the auger all the way to the septic. They certainly did not check, never looked at the tank. When the line backed up a second time I requested someone come out. I was told they were booked and it would be days before someone could get there. I spoke to young Mr. Taylor. He was unapologetic, had no empathy and was down right arrogant and antagonistic. I told him I would not use or recommend Taylor Plumbing in the future. His reply was, "You go for it buddy."

He was taking his time to repair and makes sure it works . Explained to me about toilet situation…read more He is nice guy.

Nice owner. Nice service and very competent. Resonable pricing. Use this company! You will be…read moreglad you did.

Northside plumbing is a local company with integrity. They stand behind their work, and I've…read morereceived a personal call from the owner to make sure I was satisfied with their service. My kitchen sink works like new, and I plan to use them for my future plumbing needs.

I will never be afraid to call a plumber again! My past experience has not been good but Jeff at…read moreGreenlight has shown me you can have quality work done by friendly people and still have money left in your bank account. I got a very reasonable estimate the same day I reached out for help. He did the job the next day and even though it needed a little more work than I realized, Jeff stuck to his estimate anyway. I couldn't be more pleased with the work. He knows what he's doing and he's very pleasant to be around. I highly recommend Greenlight Plumbing. I will definitely use them again!