Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!

Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Bright Side Plumbing Called them this morning - no hot water. They had installed a water heater 2…read moreyears ago so called them and they were out within 30mins. Dave showed up - quickly analyzed the situation and determined it was not the water heater but instead the drain next to it, which had put out the pilot light. He called another service @onehundredyearplumbing.com and Nick showed up in about 15mins. He inspected and augered the drain and problem was resolved in about an hour. Both Nick and Dave - beyond courteous, educational, professional, and timely - I could not give them a higher recommendation or Thumbs Up

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Called for emergency service. Had to call twice after a two hour wait for a call back to be told…read morethat they had no one to help me. Would have been nice to know that two hours ago. Will never call again.

I had not one, but two unfortunate plumbing situations happen in my home in 2025. I asked my…read moreneighbor for her plumber's number, and she gave me Mark's contact. At the time, I didn't realize what a blessing that would be. Mark is incredibly experienced, knowledgeable, and friendly. He knew exactly what needed to be done in both situations and fixed the issues promptly. His communication was excellent. I never once had to chase him for updates. He consistently delivered clear, accurate information and kept me informed throughout the process. Mark responds to texts and calls in a timely manner, which is hard to find these days, and he completed the work within the promised timeframe. I cannot recommend Old School Plumbing enough if you're looking for reliable, high-quality plumbing services.

Done a great job. Cost little more than the estimate. But Done more work than cost. Less than…read moreanywhere else

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

I was having an electrical issue in my master bath. I was able to get an appointment the same day I…read morecalled. They were able to resolve the issue quickly.

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

Terrible experience. Requested an urgent service call. Took them over 3.5 hours to arrive. Were in…read moreour office for less than an hour. Replaced a part that it turns out only costs about $15-20. Was charged over $775 for the repair, even though their website states "No extra fees for evenings or weekends". Refused to provide a breakdown of what constituted the total charge, or provide me with a copy of the invoice. And demanded payment on the spot, although I was told I could be invoiced. Finally, they did not clean up after, and left my office a mess. Would never recommend using them for any service whatsoever.

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

Alas, the polar-geddon arrived, and I thought I was surely sunk, with frozen pipes here, and a…read morehusband in a land far, far away (okay 2 hours, but might as well been Hoth...wait, maybe THIS was Hoth?? BRRRR! Anyway....) I quickly turned to Yelp, and after seeing a few 5 star reviews, including 2 by people I know (that's why Yelp works, y'all!) and trust, I gave him a call late yesterday afternoon. He was awesome and also tried to help me resolve the issue on my own. I gave it a try, and before I could cry this morning at my complete and utter fail, he called bright and early to see if I needed him to come over! :) ROCK ON! He was here right on time, took his boots off (no booties, just socks!) to keep our floors clean, super friendly and had my stubborn frozen pipes thawed and the problem identified and solved in under an hour! As if that wasn't awesome enough....COME ON DOWN! The PRICE was RIGHT! (yeah, that's right, it's Bob Barker time). Bob Fickel is just plain awesome, and his assistant Blake was pretty nice too. Bob's my favorite plumber, even over James Denton (don't ask, or else I'll tell you). (Not to mention, it turns out that I know his niece in a galaxy far far away (western Kansas) but I didn't realize that until he was on his way out. Small town for the WIN!!) Yeah, I did just reference Star Wars and a game show in the same review. You're welcome. PS: This is the perfect review for my 300th review on Yelpdom!! PPS: The one-star review? Take it with one grain of salt.

Bob is my hero. Seriously, he reminds me of my dad. He's probably the most honest, reasonable…read moreplumber/handyman/service provider I've ever worked with. I'm assuming part of the reason he can offer such affordable rates is because he's a little old school - no website, he doesn't "do email" or take credit cards. But you can call him on a Sunday, and if he's available, he'll come right out. No after hours or emergency fees like most companies charge. My house in Roeland Park has renters, so before I found Bob - thanks to Yelp!! - it was a challenge fixing any plumbing issues from Denver. Other plumbing companies charged me $125 just to "look at the problem". It was ridiculous. Bob will only do the work that's necessary and even throws in great advice or tools to help you maintain your house. (I have tree roots that get in the pipes, so Bob just gave my renters some liquid to pour down the drain every quarter and kill the tree roots). I can't say enough good things about Bob. His business can't handle major plumbing issues, but if he can't fix the problem, he will refer you to someone who will fix the problem - for 1/2 the price (or less) of every other KC company I've contacted. He is fantastic!! If you need a plumber, save yourself some time and money, and call Bob.