After a few years I needed to update my iPhone and again purchased a refurbished phone from…read moreMekanix. I did this on a trip from Portland to Eugene. After getting back to Portland I had some difficulties and called them and they said they would honor the warranty. I was unable to get down to Portland and several months later the display froze. I called, they said to send it down. I did and they repaired both problems without charge. Now you know why I went to Eugene Mekanix to update my phone. They are simply the best.

Always great service and I leave with an operational phone!…read moreMatt and crew are always so helpful and nice!

Great service from a highly knowledgeable and experienced cell phone repairman. I was ready to…read moreditch my cell phone, but Steve (the owner) did some magic and it now works better than new! Also good prices on electronics and other goodies.

Went in at the end of the evening and asked how much it would cost to clean the charging port on my…read morecell phone. The owner cleaned it out for free! He was extremely nice and very knowledgeable! I would recommend him over anyone else....they are extremely affordable on all other repairs as well. Amazing service! Thank you so much for your help!

I came in here yesterday thinking I needed a new battery for the key fob to a friend's truck I'm…read morecurrently driving. It started acting up the day before, and I couldn't unlock it. The story of locking myself out of his truck with the keys in my hand makes for a great phone call. I walked in and was immediately greeted by an employee, who was very kind and helpful. I explained what had happened. He took it all apart and asked me questions. Given it isn't my own truck and key fob, I didn't have the best answers. The nicest thing was the employee asked me if I knew about the hidden key inside the fob. Which I didn't until I called my friend when the fob stopped working. I really appreciate when someone wants to teach me something new, and was kind about it. The employee had everything fixed and put back together in less than ten minutes. I asked if we could go outside and test it. We walked out and each pushed the lock and unlock buttons, so it was clear everything was working perfectly. I noticed two other employees who asked if I was being helped and then moved on to the next customer to help them. They all appeared to be as kind and welcoming as the one helping me. The whole thing cost me like $25. It wasn't expensive, in my opinion. He stapled the receipt to a flyer that I left in the truck for warranty purposes. He was happy to put the warranty stuff in my friend's name and phone number. When cashing me out, he asked if I needed anything else. I said, I've never been here. Find me something I can't live without. He told me about a couple specials, although nothing I needed at that moment. But he still tried, and I was happy to hear about all of it. Would I return? Absolutely! The customer service here was amazing. Most of the time when I'm talking about anything car related, I'm met with someone who is condescending because I'm female. It's happened a million times before. But it didn't here, and I'm definitely impressed. It took ten minutes and $25 for the problem to be fixed, with no effort on my part. It was all done for me. I left extremely happy about the entire thing, and would absolutely come back in the future. Review 40 of 2025.

I've been a customer with Batteries Plus for as long as I can remember, and I loooooooooooove the…read morefact that they have any kind of batteries that you need. The trick is to bring in whatever machine you have that's battery-powered, in order to obtain the right kind of battery(ies). I've just now tried to call the phone number, but it says the one I dialed is invalid. Despite the fact that I've called them many times before. Did your phone number recently get changed? I still wanna give Batteries Plus a solid 5 stars. Or better yet? How about 1,000,000,000,000,000,000,000,000,000,000,000 stars! You guys are the best!

The guy Tony Trilex that runs the business and handled my request to repair my xbox controller (my…read morecontroller had left stick drift) is slick. He made me put down a $40 deposit on April 14, 2025. I sent my controller in to have both left and right sticks upgraded to Hall Effect Sticks for $90 each. It took a long time and I had to call him on the April 24, 2025 to remind him that my order was delivered. The parts weren't ordered till April 29, 2025 and the controller wasn't fixed till May 5, 2025. I paid $122 right away on May 5,2025 the controller was upgraded to TMR's instead of Hall Effect sticks I was happy cause TMR's are suppose to be better then Hall Effect sticks. I got the controller on May 9, 2025 and tested it and the controller was unresponsive. I called right away on the 9th and he told me he was unable to test it cause he had no Xbox and that he could give me a refund of $112 or send it in for warranty I told him that I don't think it could be fixed and wanted the refund he told me that it could be fixed, but I still took the refund. He called me back later on to say that he refunded me the $112 and that if I wanted he could mail me a shipping label and he would fix it and just recharge me plus give me a discount. So I started to think, and wanted to do that so I waited for the label which never came. So I called and he said he didn't have the time to send it and if I wanted I could pay to have it shipped and that the TMR's were incompatible (this was my fault) and made it sound like it could be fixed with Hall Effect sticks that he had in stock, so I paid the shipping on May 15, 2025. I was out of $50 so far and I really wanted the controller fixed. I watch the shipping and the delivery of the package and had to call to let him know that the package was delivered to his PO Box and it was sitting there for days. He didn't start the repair till May 30, 2025. And started the testing on the May 31, 2025 and wasn't complete till June 7, 2025 and was charged $100 on June 13, 2025. I received the controller on June 20, 2025 and tested out on my Xbox and it was going crazy and it could not be fixed with recalibration so I call Tony Trilex to let him know and he screamed at me saying that he recorded the testing I think than hung up on me. I called my credit card company and they said they would call them and temporary gave me a credit which was reversed. It was hard to explain to my credit card company all what had happened over the course of almost two months. I don't know what slick things he could have said but I am out of $140 plus the shipping I paid for. I really put my trust in this in this company. If I said something wrong please let me know I will print a retraction unless you want to send your lawyers after me for slander. I rarely write reviews but sometimes this is all a customer has is to watch out for other customers. This is the purpose of this site and probably why Trilex doesn't have a review system. Also when ever I have wrote other reviews it was positive and many against negative ones.

Tony actually worked for me and was my one of my best, most reliable, kind & passionate specialist…read moretechnicians, with obvious intelligence beyond many AND having business savvy that he consistently brought to the table to further enhance the team whether in quality control or presentation to build further trust with clients and to establish healthy position in the industry. He is precise, transparent, and to be the kind of skilled tech coupled with his knack in customer service and strategic business growth, it's no wonder he's leading the pack. I'm thankful to see that he is continuing in his success and that nothing has slowed him down at all! I'm proud of you Tony, I should have really wrote this sooner and really processed how blessed I was and am to have been gifted the time that I had with you. You also inspired me to get to this point of where I am now and continuing to grow into. You see very deeply in many things and I am grateful for YOUR support that was consistent and always there. Furthermore the things that he can do with micro soldering and the many different technical tasks can't can't be restated enough. People all could learn so much from him and it is paramount for this next few chapters to be valuable in these kinds of ways. Because of Tony, the owner, we had larger and even national franchises referring business to us because we were able to take much more complicated jobs in micro soldering and many other finite fixes that no one in the area could do. A valuable citizen that ensures the many that need their smart devices etc to be working so they can work etc.

I'm looking for a phone to replace the one my son has, an IPhone 5 from Verizon. Tired of getting…read morerobbed by high prices from Verizon, I come in and meet Taylor and Trent. These two know their business and are very competent. I really don't want or like the newer phones with no buttons, so they set me up with a decent iPhone 6. $200 and no strings attached, RockStar! We did have an issue and went back to see what could be done. These guys are good! They ended up swapping the phone out and verified everything was working before we left the store. Very refreshing to find some honestly decent customer service these days! Especially from these two who really know what they are about. Keep up the good work, when my phone dies out I'll be back! ....my son is happily setting up his new phone..

I have bought several phones for my family here and have 5 phones right now that have originated at…read morethis store. I've had a lot of help from them setting up those phones and dealing with the kinds of things that can drive me a bit crazy with cell phones. They have worked with me and my family. I depend on them. This store is excellent! I could not recommend this store more. See them.