In 2008 we contracted Colvin Kitchen & Bath to do some remodeling. Our 1st mistake was thinking…read morethey were a quality company. Each day we wake up & regret that mistake. Our remodel was quoted at $99,371.26 OMG! Here is what they did, & did wrong. Why are we just now speaking out? We are like most people, hesitant to criticize. Plus, Guy Colvin is not approachable & Daniel made numerous poor suggestions. kitchen: 1. new sink which they found in their attic. 2. removal of door to porch to expand kitchen by a mere 36in. 3. install microwave shelf. Too tall to use. NOT EVEN ONCE! 4. Granite countertops installed by Classic., which are fine. 5. dishwasher leak. Fixed by Roger Blakely. Main Bath: 1. new tile with YELLOW grout. Their solution was pour Soft & Scrub on grout. ARE YOU KIDDING!?! 2. water line to toilet cut too short causing slow fill. AGGRAVATING. 3. no hole in shower soap dish. Master bath: 1. shower leak into basement ceiling. Our reserve stock depleted. 2. no brace needed for shower glass enclosure, so said DANIEL. more extra cost to us for City Glass to install 3. tv installed on opposite wall from vanity. DANIEL'S idea. he said we could watch TV by looking in the mirror. RIGHT! TRY THAT. additional cost for reinstall. 4. YOU'LL LOVE THIS ONE!!! off & on STINCH in bathroom. . .for 4 years. after Colvin's feeble attempts to find problem, Roger Blakely discovered toilet was not installed correctly. Roger also found traps under sinks were loose. 5. HERE IS A CURRENT DISASTER: 16" ceramic tile installed over a junction between basement & slab. no expansion joint, so tile CRACKED. Colvin once again depleted all of our 16"reserve stock. AND NOW THE GROUT IS CRACKED, & so is the wall . BY THE WAY THE TILE IS UNEVEN. DISGUSTING!! WE WERE STUPID PEOPLE TO ALLOW COLVIN TO WORK IN OUR HOME WHILE WE WERE IN AZ FOR 3 MONTHS. *garage dors were left open ALL night *nicks, scratches, & dents in our woodwork & trim THERE YOU GO!

From the owner: Complete kitchen and bathroom remodeling services. Featuring Simstone grout free tub and shower…read moreremodeling solutions, custom tile showers, tub-to-shower conversions and 1-Day kitchen countertop replacement programs featuring Cambria Quartz and Classic Granite countertops. CAPS certified for aging-in-place home modifications. Complete showroom for your viewing pleasure.

My builder worked with this company when we were building a new house. I had a lot of trouble…read moregetting the sales people to respond to my emails. The whole process seemed to take months longer than it should have. When they did respond, they were very professional. However when I had trouble with a faucet and shower after they were paid, they stopped responding. We have been trying to get action for over 6 months. They just don't respond. I am extremely frustrated. I will never work with them again.

It was initially very difficult to reach the sales team leader. Once we did and placed an order…read morethrough her for a vanity cabinet and shower unit, it took only a few weeks for the items to arrive. However, the delivery guy was supposed to call the first time before arriving and didn't bother. Then once we received the items, both had damage. I reported this to the sales lady and she never responded even after e-mailing her several times. When she finally did respond she complained of being inundated with e-mails and phone calls. Well, why doesn't this company hire more people to help her? That's very poor customer service! I didn't finally get any resolution until I called and talked to the store manager today. Now she's finally taking care of our issues today but only after I complained to upper management. I won't be using the company in the future.

We are living in a new home 4 months with cabinets that are sturdy and close softly. The dovetail…read moredesign on the drawers is so special. The same cabinet design is in the kitchen and 2 bathrooms. So far these are used daily and I am quite satisfied with a reliable performance.. We are now looking at drawer dividers and other storage items to help with organization. Bill answers all phone calls promptly and will help with your design = You will be happy with your investment

I recently bought an old house and have multiple projects in the work. My realtor recommended…read moreCopper River Cabinet Company so I decided to give them a shot. I'll admit, the first time I came in to look at new countertops, I had to scout out an employee myself because they were all sitting in the back and no one came to see if I needed anything. Not a huge deal because it doesn't take much effort to go find someone but just thought I'd point it out because it was a common theme in other reviews. That part is true-the employees could take more initiative to seek out new customers just so they know they are noticed. But the designer I worked with, Brandi was excellent. We were able to knock out every detail of my countertops and I felt really good about the process. I came back in one time to finalize the deal and ended up buying one of their pieces in the back. It was discounted and still in great condition so I thought why not. Anyway, I had come with my mom and grandma and I'm not a very big person myself, but we were just planning on c setting it out. One of the guys who worked there offered to carry it for us and get it in the truck, which was super helpful and kind. The day that they came to install the countertop, they were on time, polite, and did an excellent job installing everything as well as answering my questions. I'm 24 and a first time homeowner so a lot of this stuff is over my head but they were patient and answered all my questions thoroughly. Not only that, but they went above and beyond in making sure the countertop was perfect, even rehanging cabinets that were crooked per the previous owner. I didn't like the old countertop because it was ugly and poorly done but seeing some real professionals install this new countertop was super encouraging. They also installed the new cabinet I had bought on discount in the back and extended the countertop. I was SUPER impressed with the final result and I'm so glad I used Copper River! I would definitively recommend them to anyone trying to redo your home. The prices were great, the workers are professional, and the product is fantastic! Thanks so much Copper River for the great experience!

We used this company while finishing our basement in our new home. We met with Kira to make our…read moreselection for cabinets, countertop, and associated hardware. Kira was extremely attentive to our needs and she made excellent recommendatios to what she believed would be our best selections. Kira kept in constant contact during our construcion phase while keeping us informed of the bulding progress. Once completed she called to schedule the delivey. Bob arrived ahead of the delivery truck and insured that the complete order had been fullfilled. Bob and Kira know and understand true customer service! We highly recommend Brookwood Cabint Makers!

Nice cabinets horrible customer service. Called to ask about getting my cabinet repaired and the…read morefemale that answered the phone said she had no interest in helping me and hung up the phone. This is not only bad business its just bad people.

They did a great job for an incredible price. Their installation team was friendly and competent…read more I would highly recommend them.

We updated our kitchen and the contractor usually worked with Wise Stone Choice. After our kitchen…read moreproject was finished, I can see why he prefers them. Robert Garcia was very helpful in letting us walk their inventory of granite to choose what we wanted. Unfortunately we couldn't find any granite that suited our design but saw a nice piece of quartz. It was here that Robert really did his homework. He managed to find us the perfect piece of quartz that fit our design and was able to cut and perform everything we needed. During installation his crew was friendly, fast, and made very little mess. If your looking for countertops and customer service. I can definitely vouch for a positive experience in using this company.

Ordered new front door with no deadlock. Door and casing arrived and was installed by contractor…read more Upon visual inspection, I noticed hole in casing for deadbolt. Emailed pics to Menards and they ordered correct casing. Problem is, I have to eat $300 removal and install on new door casing. Person I spoke with, after a long hold on phone, said they might cover $50 of that. Not what I ordered but yet pay the price for supplier mishandling.

Menard's is one of my favorite places to shop. They have, literally, everything…read more Electronicals? Check. Dog food? Check. Frozen pizza? Check. Household cleansers? Check. Refrigerators? Check. Lumber? Check. Christmas trees? Check. You get the point. It's ALL there. There are even items we find at Menard's that we can't find elsewhere (our favorite dog treats we can only find here.) (That is to say, our DOG'S favorite dog treats we can only find here. We don't eat them, that would be weird.) This store is massive and it's easy to get turned around in the center aisles. The garden center is outstanding during garden center season, and we bought 6 crepe myrtles there which are thriving in our back yard. The staff has always been helpful and I think everybody that works there knows where just about everything is. More often than not they'll take you to what you're looking for instead of casually waving you in the direction you need to go. They almost always have a 11% rebate offer going on, which is great when you go back. Heck, they even have the rebate forms right there at the checkout to make it easy for you. Fill out the form, mail it in with a copy of your receipt, and in a couple weeks you get a rebate form that you'll turn right around and spend in their store. Speaking of money (which we only marginally were), the prices at Menard's a pretty frikkin' reasonable. Like any merchant, prices can be higher or lower on various items, but we find that the prices here are generally lower than other hardware/building supply/general merchandise locations. My only real complaint is that they can be slow to realize that the need to open more registers. On our last visit there were two registers open and the lines were literally 12 to 15 customers deep (I counted). It made me wonder if I was at Walmart or if I was at Menard's. That tends to be the exception and not the rule, so don't that dissuade you from shopping there. If you haven't been to Menard's it's time to give it a try. I think you'll be pleasantly surprised. We may even see you there on Menard's weekend!

I bought a lift chair for retail 799.00 this from a furniture store who claims to be a discount…read morestore. I bought the warrenty that cost 100.00. Im in my 70s. To deliver the chair 20 minutes away charge 100.00 and then just to bring it in my house and set up which took me 10 minutes they wanted another 50.00. So thats 799.00 100.00 for a warrenty which shold have been included, then taxes,100.00 delivery and 50.00 for set up total 1099.00 some discount store. They say oh my bob should be oh my god. Im glad i have a pick up truck that saved me some money. One more thing it was made in vietnam

After leaving a very positive review last year it pains me to update this, but based on my…read moreexperience with Bob's over the past few months, I will no longer consider shopping with Bob's and I certainly don't want to encourage others to shop with Bob's given my experience regardless of how well things started. I ordered a significant amount of furniture for my home, my daughter's home, and my wife's office last year. And, as I stated before, I found the sales people helpful and the deliveries positive. But, WOW...Bob's service department is a complete mess. I had a very simple issue with my touch lights not working on a headboard I called about in January. First, they made me wait two weeks for a tech to come out and confirm what I already knew...the control box on the back has gone bad. Then I waited several more weeks before calling to find out when they were going to come out and fix it only to find out the part was delayed. They said they would cancel that order and order it again with a rush and have it within a week and after another two weeks of not hearing from them, I called again only to be told it wouldn't be in until May. Then they decided they would just bring an entire new headboard out, which just seemed silly given I only needed the box on the back, but I agreed and scheduled for today...another two weeks from that call. I was given a 3 hour window, then a message saying they would be an hour later than the window, and then called at the end of the hour later to hear it would still be even longer, which at this point would not work do to evening engagements. At one point, I tried to call and a person answered on their customer service line and proceeded to laugh for several moments before hanging up on me. When I finally did talk with a supervisor, my only resolution was canceling today's headboard and per my strong request, simply have the part shipped to me and I would fix it myself. Of course, no timeframe offered for when the part would get here and at this point I really don't expect it to arrive at all. Bottom line...no matter how helpful the sales staff is and the initial deliveries are, if I can't trust that any issues that come up with my guaranteed merchandise will be taken care of promptly and appropriately, I simply will not do business with them and I would encourage everyone else to think of the long game when making these significant purchases as well. Bob's really didn't back anything up from the initial assurances and guarantees made to me and now I'm simply terrified if anything more significant goes wrong with anything I've purchased from them.