My builder worked with this company when we were building a new house. I had a lot of trouble…read moregetting the sales people to respond to my emails. The whole process seemed to take months longer than it should have. When they did respond, they were very professional. However when I had trouble with a faucet and shower after they were paid, they stopped responding. We have been trying to get action for over 6 months. They just don't respond. I am extremely frustrated. I will never work with them again.

It was initially very difficult to reach the sales team leader. Once we did and placed an order…read morethrough her for a vanity cabinet and shower unit, it took only a few weeks for the items to arrive. However, the delivery guy was supposed to call the first time before arriving and didn't bother. Then once we received the items, both had damage. I reported this to the sales lady and she never responded even after e-mailing her several times. When she finally did respond she complained of being inundated with e-mails and phone calls. Well, why doesn't this company hire more people to help her? That's very poor customer service! I didn't finally get any resolution until I called and talked to the store manager today. Now she's finally taking care of our issues today but only after I complained to upper management. I won't be using the company in the future.

In 2008 we contracted Colvin Kitchen & Bath to do some remodeling. Our 1st mistake was thinking…read morethey were a quality company. Each day we wake up & regret that mistake. Our remodel was quoted at $99,371.26 OMG! Here is what they did, & did wrong. Why are we just now speaking out? We are like most people, hesitant to criticize. Plus, Guy Colvin is not approachable & Daniel made numerous poor suggestions. kitchen: 1. new sink which they found in their attic. 2. removal of door to porch to expand kitchen by a mere 36in. 3. install microwave shelf. Too tall to use. NOT EVEN ONCE! 4. Granite countertops installed by Classic., which are fine. 5. dishwasher leak. Fixed by Roger Blakely. Main Bath: 1. new tile with YELLOW grout. Their solution was pour Soft & Scrub on grout. ARE YOU KIDDING!?! 2. water line to toilet cut too short causing slow fill. AGGRAVATING. 3. no hole in shower soap dish. Master bath: 1. shower leak into basement ceiling. Our reserve stock depleted. 2. no brace needed for shower glass enclosure, so said DANIEL. more extra cost to us for City Glass to install 3. tv installed on opposite wall from vanity. DANIEL'S idea. he said we could watch TV by looking in the mirror. RIGHT! TRY THAT. additional cost for reinstall. 4. YOU'LL LOVE THIS ONE!!! off & on STINCH in bathroom. . .for 4 years. after Colvin's feeble attempts to find problem, Roger Blakely discovered toilet was not installed correctly. Roger also found traps under sinks were loose. 5. HERE IS A CURRENT DISASTER: 16" ceramic tile installed over a junction between basement & slab. no expansion joint, so tile CRACKED. Colvin once again depleted all of our 16"reserve stock. AND NOW THE GROUT IS CRACKED, & so is the wall . BY THE WAY THE TILE IS UNEVEN. DISGUSTING!! WE WERE STUPID PEOPLE TO ALLOW COLVIN TO WORK IN OUR HOME WHILE WE WERE IN AZ FOR 3 MONTHS. *garage dors were left open ALL night *nicks, scratches, & dents in our woodwork & trim THERE YOU GO!

From the owner: Complete kitchen and bathroom remodeling services. Featuring Simstone grout free tub and shower…read moreremodeling solutions, custom tile showers, tub-to-shower conversions and 1-Day kitchen countertop replacement programs featuring Cambria Quartz and Classic Granite countertops. CAPS certified for aging-in-place home modifications. Complete showroom for your viewing pleasure.

We are living in a new home 4 months with cabinets that are sturdy and close softly. The dovetail…read moredesign on the drawers is so special. The same cabinet design is in the kitchen and 2 bathrooms. So far these are used daily and I am quite satisfied with a reliable performance.. We are now looking at drawer dividers and other storage items to help with organization. Bill answers all phone calls promptly and will help with your design = You will be happy with your investment

I recently bought an old house and have multiple projects in the work. My realtor recommended…read moreCopper River Cabinet Company so I decided to give them a shot. I'll admit, the first time I came in to look at new countertops, I had to scout out an employee myself because they were all sitting in the back and no one came to see if I needed anything. Not a huge deal because it doesn't take much effort to go find someone but just thought I'd point it out because it was a common theme in other reviews. That part is true-the employees could take more initiative to seek out new customers just so they know they are noticed. But the designer I worked with, Brandi was excellent. We were able to knock out every detail of my countertops and I felt really good about the process. I came back in one time to finalize the deal and ended up buying one of their pieces in the back. It was discounted and still in great condition so I thought why not. Anyway, I had come with my mom and grandma and I'm not a very big person myself, but we were just planning on c setting it out. One of the guys who worked there offered to carry it for us and get it in the truck, which was super helpful and kind. The day that they came to install the countertop, they were on time, polite, and did an excellent job installing everything as well as answering my questions. I'm 24 and a first time homeowner so a lot of this stuff is over my head but they were patient and answered all my questions thoroughly. Not only that, but they went above and beyond in making sure the countertop was perfect, even rehanging cabinets that were crooked per the previous owner. I didn't like the old countertop because it was ugly and poorly done but seeing some real professionals install this new countertop was super encouraging. They also installed the new cabinet I had bought on discount in the back and extended the countertop. I was SUPER impressed with the final result and I'm so glad I used Copper River! I would definitively recommend them to anyone trying to redo your home. The prices were great, the workers are professional, and the product is fantastic! Thanks so much Copper River for the great experience!

We used this company while finishing our basement in our new home. We met with Kira to make our…read moreselection for cabinets, countertop, and associated hardware. Kira was extremely attentive to our needs and she made excellent recommendatios to what she believed would be our best selections. Kira kept in constant contact during our construcion phase while keeping us informed of the bulding progress. Once completed she called to schedule the delivey. Bob arrived ahead of the delivery truck and insured that the complete order had been fullfilled. Bob and Kira know and understand true customer service! We highly recommend Brookwood Cabint Makers!

Nice cabinets horrible customer service. Called to ask about getting my cabinet repaired and the…read morefemale that answered the phone said she had no interest in helping me and hung up the phone. This is not only bad business its just bad people.

My wife and I had a new home built and agreed on using cabinet concept. Big mistake!! First they…read moremisquoted the price and didn't find out until install was complete. They didn't add in tax. We would of went with another company. Very close in price. Then the doors were made wrong. They did fix. The install was incorrect. They did come back after a few months to fix. Then the soft close devices stopped working. They ordered some but I had to go get and replace myself. Then I had another set of drawer slides that broke. Was told they would order a new set. When I called back to find out when they were coming in an employee was very rude about the situation and hung up on me. Nobody will answer my call now. Very rude and unprofessional company. Buyer beware!!!!

Looking for countertops? This is the best place to start. If you compare the quality and pricing…read morewith other stores you will come back to Cabinet Concepts. Locally owned, these folks are the best in the business of installing you choice of countertops surfaces; whether new construction or updating your surroundings. They offer great products which are displayed in their showroom. They deliver and install with attention to every detail; some of which you may not even be aware. Call them. You'll be glad you did.

Thank you for your Christmas Open House yesterday. Love the samples and the recipes. Of course the…read moregoodie bag was appreciated. I have all my ingredients purchased from Country Kitchen. My dining room table is full of everything!! Deb Carper

I have been doing business with Country Kitchen Sweetart for years and highly recommend them. They…read morehave a variety of quality products. The customer service is exceptional and staff is very friendly and helpful.

We placed a significantly large order with National Door and Trim back in February 2021 and were…read moretold there was an 8 week lead time. It's August and we are still waiting on material. National Door & Trim was not aware that their manufacturer required sign off on samples for custom orders and lost us the 8 week lead time entirely. Then manufacturing experienced delay after delay with no communication. We had to follow up weekly for updates. No concessions were made for a 4 month delay of our cabinets that caused our home construction to sit idle for months. National Door & Trim has excellent sales staff and their product looks decent but their customer service lacks. Over budget, Over Timeline, Poor communication, Poor Customer Service

This was my first time here had a pleasant time shopping. Everybody was helpful! I don't live in…read moreFort Wayne, but I was on a trip and it was suggested by one of the people that I know that we stop here. They have really great prices a huge selection from shirts, animal supplies, seasonal decorations gardening all kinds of stuff definitely stop in.

Two parking lot entrances for east in and out. Ample parking for store size. Well organized and…read moreeasy to find things. The store has everything from clothes, shoes, hunting gear, salt, dog food and treats, groceries, etc etc etc. I like looking around the store. The staff is nice. They seem to do a good business.