With prices skyrocketing left and right (food, gas, utilities, property tax), I had to review all…read moremy expenses. To my horror, I was paying over $2000 for hurricane and homeowners insurance so I asked Amie Kobayashi for a quote. Amie didn't just give me a quote. First, she reviewed my current policies then explained them to me. I'm so grateful she did that because that's when I discovered my homeowners policy was underinsured. Amie explained that the cost of building and renovating a house has increased and my policy was purchased over 10 years ago so I need to increase my coverage according to the current price price of home building and remodeling. But here's the most amazing part. She didn't try to sell me a new homeowners policy and instead advised me to talk to my agent about increasing my coverage. Then we discussed my needs and concerns for a hurricane policy and she gave me a quote. Amie's hurricane policy is saving me about $1,200 a year, that's $100 a month! It sounded too good to be true so I asked a lot of questions and she answered them patiently. Best of all, I didn't feel pressured into buying a policy from her. I was so happy with Amie's honesty, expertise and patience, I wanted to switch ALL my policies over to her. You won't believe what happened next. She said no, she said I should keep my existing life, auto and homeowners policies, so I can benefit from a multi line discount. That's why I trust Amie, she wasn't interested in making a quick sale, she was sincerely interested in looking out for me. I highly recommend Amie Kobayashi.

I can't say enough good things about Amie Kobayashi at Finance Insurance. She worked so hard for me…read moreand never gave up, even when things got frustrating. She stayed positive, kept trying different options, and truly cared about helping me get the best outcome. I'm so grateful for her persistence! She did an amazing job. Laura

no charge for towing where with Geico just from a mechanic in kona to waikoloa would be a hundred…read moredollar charge for the extra mileage. AAA is always courteous and gets it done fast.

I have had mixed experiences with my Renters Insurance. DO NOT believe they will cover mold,…read morealthough they have mold as coverable!

Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

5 Stars I've been…read morewith State Farm since 1994 and have all my insurance here -- 4 houses, 4 cars, and an umbrella policy. U'ilani Aragaki and her team are always easy to reach, fast to respond, and very clear when explaining things. We truly trust them, and the pricing is very reasonable for the coverage and service we get. Whenever there's a claim or repair, it's handled quickly, sometimes the same day. Even payment reminders are always polite and professional. It really feels like they're here to protect us, not just sell insurance. Highly recommend State Farm and U'ilani Aragaki's office. Please call 808 955 9090

I called locally & switched States and never received cards- but got warnings/ pointers on new…read moreState- Same day got OLD State renewals!??? I called CORP # and was welcomed by sweetest voice. She immediately emailed my new State cards & listened to me grumble about local & w/ email came story of pets of mine & how name came about...... she was so kind! Precious was her name & I'd give her 10 stars if I could! Ive had horrible day of Corp long waits for calls- AI not understanding etc! Thank u Geico & 1 very kind call assistant

Just wanted to stop in to say thank you to Josh my adjuster who was so friendly such a pleasure to…read morework with and I really enjoyed talking with him. He made this experience with Advanced auto collision very smooth and easy. Thank you and you are a people person and keep smiling! Thank you Advanced Auto collision honolulu!

Whenever I have a question about our policy or claims, Kirk and Steve are always there willingly to…read moreanswer any of my concerns. If I request anything, they respond immediately. Besides being informative and efficient, they are always very pleasant and nice. I highly recommend them if you're looking for a good insurance agent and staff.

Kirk Paterson is one of the most knowledgeable insurance agents I've ever worked with. He took the…read moretime to explain every detail of my homeowners policy and made sure I fully understood my coverage options. His customer service is outstanding, and he responds quickly anytime I have a question. I feel very confident knowing my home is protected with Kirk and Allstate.

I really like Dtric. I've been with them for about 2 years. They have amazing perks and if you're a…read moresafe driver, they lower your deductible. I don't know why they have so many bad reviews, because I've got nothing but good service from them. I've dealt with their claims department and everything was handled in a timely manner. They either emailed me or called me promptly, answering any questions or concerns that I may have had. They also reminded me that if I needed a rental, that my policy covered up to a certain amount. Awesome! I would like to especially thank Jennifer De Sa for all the wonderful help she has done. She doesn't work for their claims department, but she helped me with everything else. She answered all my questions about my auto policy and what benefits I had. Going through all the perks of "just in case" something happens, like road side assistance or calling locks smith. She was so patient! I also had to call her once to resend new insurance cards because I misplaced mine. Thanks Jen for all that you do. Really give Dtric a try. For the price that I pay for my vehicles and the great customer service I receive, I'm not complaining :)

DO NOT waste your time with this company…read more This has been nothing short of a nightmare. After being referred to this auto body shop by our insurance company, we waited months--yes, months--with zero progress and endless excuses. The shop refused to fix the car, despite being part of the insurer's preferred network. Communication was abysmal, transparency nonexistent, and any attempt to move the process forward was met with apathy or deflection. At this point, it feels like a scam--designed to delay, frustrate, and hope we just give up. Completely unprofessional, unaccountable, and utterly lacking in integrity. Avoid this place at all costs. You deserve better.

I've been with State Farm for years and just love their service…read more Once again, they have come through! I just received the most fabulous and timely service from Kaysea who just found me additional savings on my 6 months premiums for both of my cars. We're talking a whopping half price on one of them! Thanks so much for going the extra mile to bring amazing service to your customers...I'm so grateful!!!

Shelli & Todd ROCK!! Todd helped us with a Certificate of…read moreInsurance for our event so quickly! Thank you!!

Kathy truly went above and beyond to help us through every step of the process. Honestly, without…read moreher help, I don't think we would have been able to get everything taken care of in time. Whenever we had a question or an issue, Kathy was always quick to respond and did everything she could to help us find a solution. A huge thank you to Kathy and Grace for being so responsive, patient, and dependable. We truly appreciate everything you've done for us and are so glad to be working with Pyramid Insurance!

Spoke to Christine regarding an urgent cert I needed to obtain for a property, She was quick and…read moreprofessional, got it right away. Thank you so much Christine for your kokua! So appreciate you!

My wife and I bought a condo in Honolulu back in July 2021. Jef Saragena was extremely helpful. He…read moreexplained each detail of how we should determine the amount of coverage we needed, including how not to overspend on items. We were not able to be in Honolulu at the time of the sale or when we were shopping for insurance, so Jef worked hard and met with our daughter to view the condo to best assess our insurance needs. We saved money and learned useful information about insuring condos. Fast forward to this week. My wife and I bought our daughter her first car. Because of the great experience we had with Jef Saragena, I immediately thought of Jef and StateFarm. Just like before, Jef was on it. Jef contacted my daughter, the car dealer, and worked with my wife and I to get my daughter properly insured. Jef worked hard to smooth out a difficulty that was created by the fact that my wife and I were in California while buying the car in Honolulu. As before, Jef explained our insurance needs and, then he contacted my daughter and counseled her on what to do to drive safely, the benefits of maintaining a good driving record, how to use apps that help her drive safely and save money on insurance. All in all, Jef is our go-to insurance agent in Hawaii. My wife and I commend him for his integrity and his money-conscious detailing of insurance. We highly recommend Jef and StateFarm. We will definitely contact Jef when we need to purchase more insurance.

Jef is great. He is so personable. Like your talking to a good friend on the phone…read more Rates are good. Always has your best interests at heart. Truly like the commercials! Always had State Farm and always will. They are good!

I've been using their services since Nov. 2018, and only now thought to leave a review…read more I had been getting renters insurance through another State Farm office, but wasn't satisfied with their service. So when I moved, I took the opportunity to obtain renters insurance with Ryan Miyashita's office. Then in 2021, with their encouragement, I opted to augment my life insurance with a policy from State Farm. It has been convenient for me having the monthly premiums consolidated and charged to my credit card. Throughout, KC Balboa has been very helpful and patient. Often, when I had to contact the office in the past, it was because my landlord at the time was requesting a timely response from me. Recently, when my renters insurance was coming up for renewal, I was surprised and pleased that Mr. Miyashita's office had proactively sent a copy of my updated policy to my landlord. I didn't need to request that they do this.

state farm want me to process thru a series of encripted aps for me to pay my auto claim!!!!…read morewhat a dismal failure!!! they are just trying to not pay and make the auto owner do all their work!! a lot of the correspondence is from corporate signed w/ the agents name who never see whats going out in his name! thats at least what my agent tells me!!! completely unreliable!!! bills still not paid!!!